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Lightroom edits not showing up after sharing

New Here ,
Nov 02, 2022 Nov 02, 2022

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I am a photo editer and a client sent me a gallery in lightroom through dropbox. I see her edits and synced the rest of the photos. All photos are edited to me. I send back to her and she can't see my edits only hers.. The smart previews file is there but the helper data file is not there? How can I get this back and save my edits? or is there a different problem?

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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<moved from using the community >

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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"client sent me a gallery in lightroom"

I presume you mean a CATALOG exporeted from LIGHTROOM-CLASSIC

"synced the rest of the photos"

Do not know what you mean by this!  A LrC Catalog should have the accompanying Smart Previews provided. No syncing involved.

"I send back to her..."

What do you send back?  The CATALOG file? *

"..and she can't see my edits only hers."

And is she opening the catalog you send back?

Is she opening her own catalog and doing [Import from another Catalog] to merge YOUR edits in HER catalog?

"The smart previews file is there...."

There is no need to return Smart Previews. Only the CATALOG * needs to be returned to the Client.

"...but the helper data file is not there..."

That is not needed to return either.

*Any Masking done would require also returning the file ending with  .LRCAT-DATA

 

See this forum link for some more advice on a Client/Editor workflow-

CLIENT EDITOR OUT-SOURCING

 

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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