Lightroom not syncing

Forum|Forum|1 year ago
March 1, 2024
4 replies
1014 views

Hello

I'm having this problem where Lightroom never stops syncing, even though there is no photos syncing (as seen with the filter on image attached). Also as you can see in the screenshot there is like 101MB occupied (and I have deleted every sigle photo trying to fix it..).
This issue first started when I downloaded Lightroom Classic and tried out the collections.
I have tried stoping Lightroom Classic Sync, removing Lightroom Classic, stopping Lightroom sync and starting it again, re-installing Lightroom and waiting for hours but nothing seems to work.
Also I have checked if there is some problem on Lightroom Mobile (android) but nothing strange there.

I think that maybe some photos got stuck on cloud so that is the reason why I cant see them from any of the Adobe products.

As further information, I can upload new photos and those I can see from anywhere, but I can notice that is really slow (it is not internet speed problem).

Lightroom Version: Lightroom 7.2

OS: Windows 10

Thanks in advance

Windows

Correct answer Leonardo32039356prq4

Hi! Finally I was able to fix this!!!
As I assumed it was not a local problem, some photos were stuck on cloud.
The thing is that they didnt appear on lightroom classic and lightroom desktop! They appeared as deleted photos but only on Lightroom web lightroom.adobe.com. As soon as I deleted them, the sync on lightroom desktop worked perfectly!

I hope this will serve anyone with similar problems

L

Leonardo32039356prq4AuthorCorrect answer

New Participant

Hi! Finally I was able to fix this!!!
As I assumed it was not a local problem, some photos were stuck on cloud.
The thing is that they didnt appear on lightroom classic and lightroom desktop! They appeared as deleted photos but only on Lightroom web lightroom.adobe.com. As soon as I deleted them, the sync on lightroom desktop worked perfectly!

I hope this will serve anyone with similar problems

B

Bernie33

Inspiring

How did you identify the deleted photos?

Sameer K

Community Manager

Hey, @Bernie33. Welcome to the Lightroom Community. This is a slightly old thread.

The Deleted tab is on the left-side panel of Lightroom desktop and web (https://adobe.ly/4mHdezy), and in the album selector menu on Lightroom Mobile.

If this does not help, please feel free to start a new conversation with the relevant details, and we'll help you figure this out.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

p.brandon.tx

New Participant

I am having the same issue. Nothing will sync since Wednesday, no reason it would be interrupted, either.

L

Leonardo32039356prq4Author

New Participant

Hi! thanks for your comment.
Finally I was able to fix this by deleting some photos that were stuck on lightroom web (they did not appear on desktop-classic-mobile).
Give it a try and let me know!

L

Leonardo32039356prq4Author

New Participant

Tried also removing the whole Adobe package (Creative Cloud Desktop, Photoshop, Lightroom), cleaning the cache, rebooting Windows...Still nothing