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SUBHRANIL318392190npb
New Participant
August 23, 2023
Question

P: Lightroom on android - Using Edit Replay not working and shows Couldn't complete share error

  • August 23, 2023
  • 8 replies
  • 2679 views

Whenever I click on Create Edit Replay in Lightroom Mobile Android, I get the error Couldn't Complete Share. 

    8 replies

    M
    Michael_Fandi�o9999
    New Participant
    April 9, 2025

    Cuando edito una foto y quiero crear el vídeo de repetición de edición me sale un error, cómo lo puedo solucionar.

      CMass
      Community Manager
      CMassCommunity Manager
      Community Manager
      April 9, 2025

      Hey! @Michael_Fandi�o9999, 

       

      ¿Puedes compartir qué error estás viendo y qué versión de Lightroom estás usando?


      ^CM

      M
      Michael_Fandi�o9999
      New Participant
      April 9, 2025
      Al momento de crear la repetición de edición me arroja el error que aparece
      en la parte de abajo
      C
      Colorful_Gemstone5E79
      New Participant
      August 17, 2024

      I keep getting a error when I greate edit replay from my phone or tablet

      I use a oppo 5 5G phone and Oppo Neo Pad tablet

       

      Is there certain specs or requirements needed from my devices?

       

      I need help to resolve this issue

        Sameer K
        Community Manager
        Sameer KCommunity Manager
        Community Manager
        August 19, 2024

        Hey, @Colorful_Gemstone5E79. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I've reviewed your account & you have an active subscription.

         

        Please share more details, like the version of Lightroom, Android OS details, screenshots & video recordings of what you see. Does this happen with both devices?

         

        Log on to Lightroom Web (https://adobe.ly/3TKo7Fl) and check for all the images that have synced and uploaded to the cloud. Once everything is backed up to the cloud, uninstall Lightroom, install it again from the PlayStore, and check how it goes.

         

        Looking forward to hearing from you. Thanks!
        Sameer K

        (Use '@mention' to tag me when you reply)

        A
        Asrar35034095h5ed
        New Participant
        January 31, 2024

        Hi!

         

        Got a new tablet(Lenovo p11) and tried to use the export replay function after finishing up a picture.

         

        It always says, it can't finish share.

        I had the same problem on my phone (Xiaomi Note 12).

         

        Hast anyone a solution to this problem?

        Please?

         

        Best regards!

          A
          Asrar35034095h5ed
          New Participant
          February 3, 2024

          Bump

          Rikk Flohr_Photography
          Community Manager
          Rikk Flohr_PhotographyCommunity Manager
          Community Manager
          November 29, 2023

          The team is requesting diagnostic logs from those afflicted.

           

          Android Log File

           

          Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

           

           

          Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open your email client after a few moments and attach the logs.

          Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

          b)Now perform the usual tasks in LrA for few minutes and then please reopen the Settings Panel and tap on “Send Feedback” from settings panel. This will open up your email client after few moments and attach the logs.

           

           

          Rikk Flohr: Adobe Photography Org
          S
          Stéphane.B.
          New Participant
          May 14, 2024

          I have sent multiple diagnostic logs to Adobe support in the past year and have never received an answer. This is getting really annoying

            S
            Shreedhar Bhat
            New Participant
            November 26, 2023

            Hi Community, 

             

            Even I am getting the same exact error. 

            Couldn't find out any solution, has anybody solved it already?

             

            Thanks in Advance

            S
            Shreedhar Bhat
            New Participant
            November 26, 2023

            Hi Community,

             

            I tried updating the app and also waited for some time to check if it gets resolved by itself. But it doesn't look like that the issue is gonna be released. So seeking the help here. 

             

            Whenever I try to use Create Edit Replay in Lightroom Android App, I get the error as "Couldn't complete share". I am a premium member too. Please help me to get it resolved. 

             

            NOTE : I have 3GB free memory, so it doesn't seem to be related to memory as well.

             

            Hoping to find help soon,

            Shreedhar Bhat

              P
              Paweł Richert
              New Participant
              December 13, 2023

              I have the same problem on realme 9 pro plus, updating the application and phone did not help, reinstalling and clearing the cache did not help. 😞

                S
                Stéphane.B.
                New Participant
                November 24, 2023

                Whenever I choose to create an edit replay, I get a "couldn't complete share" error at the bottom of the screen.

                 

                I read other people having the same issue but adobe doesn't seem to care.

                 

                I use a oneplus Nord 5 and my sytem is up to date.

                 

                I need some assistance.

                  S
                  Stéphane.B.
                  New Participant
                  December 8, 2023

                  Up

                  S
                  Stéphane.B.
                  New Participant
                  May 14, 2024

                  Only answer I got form support was "You didn't specify the right phone model". I got a Nord2, not Nord5.

                   

                  ARE YOU KIDDING ME ADOBE ?

                  I sent multiple logs to the support in the past year and never had an answer.

                  S
                  SUBHRANIL318392190npbAuthor
                  New Participant
                  August 24, 2023

                  Here's the error screenshot 

                  H
                  Henning5ED6
                  New Participant
                  September 12, 2023

                  Unfortunately I have the exact same issue.

                  Rikk Flohr_Photography
                  Community Manager
                  Rikk Flohr_PhotographyCommunity Manager
                  Community Manager
                  August 23, 2023

                  Can you post a screen capture of the error you are recieving?

                  Rikk Flohr: Adobe Photography Org
                    S
                    SUBHRANIL318392190npbAuthor
                    New Participant
                    August 24, 2023
                    Screenshot_2023-08-24-19-44-56-43_d8f4549cd726e412200633ae6c5633df.jpg
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