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Gabriela31498957h3vs
Participant
August 4, 2023
Answered

Plan Changing from Lightroom Mobile Premium (iOS) to Lightroom 1TB

  • August 4, 2023
  • 1 reply
  • 2305 views

Hello,

 

I have a question regarding my current Adobe Lightroom subscription. Through the Apple Store, I have a Lightroom Mobile Premium subscription (100GB). However, I am now interested in using Lightroom Classic on my computer as well.

 

I noticed that the Photography plan with 1TB storage (https://www.adobe.com/pl/creativecloud/photography/compare-plans.html) offers both Lightroom Mobile and Classic, and I would like to switch to this plan.

 

My concern is about the transition. Can I purchase the Photography plan directly from Adobe and then cancel the Lightroom Mobile Premium subscription through Apple? I want to make sure that I don't lose any of my data stored in the cloud (as I currently have 30GB filled in the existing plan). I'm uncertain about what will happen if two overlapping plans are active simultaneously.

 

Has anyone here gone through a similar process? Any insights or advice on how to handle this transition smoothly would be greatly appreciated! 🙂

 

Thank you in advance for your help.

 

Best regards,
Gabriela

    Correct answer Charlie.D

    Hello @Gabriela31498957h3vs 

    You are correct -- this is the right approach: " Can I purchase the Photography plan directly from Adobe and then cancel the Lightroom Mobile Premium subscription through Apple?"

    After purchasing a plan that includes Lightroom desktop + mobile, do please confirm that plan is active by visiting https://account.adobe.com/ 

     

    After that, you can then cancel the mobile plan that is only for iOS+Android.  You must cancel that in the appstore/subscription settings on your device.  After you cancel, your mobile plan will continue until the end of the current paid period.  Having both a mobile and a desktop plan both running is not a functional problem for Lightroom -- you should just be certain to cancel the mobile plan so you do not pay more money than you need to.

     

    If you have any questions, please feel free to contact Adobe Support directly by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    ...and in the chat field (lower right), type AGENT

    1 reply

    C
    Community Manager
    Charlie.DCommunity ManagerCorrect answer
    Community Manager
    August 4, 2023

    Hello @Gabriela31498957h3vs 

    You are correct -- this is the right approach: " Can I purchase the Photography plan directly from Adobe and then cancel the Lightroom Mobile Premium subscription through Apple?"

    After purchasing a plan that includes Lightroom desktop + mobile, do please confirm that plan is active by visiting https://account.adobe.com/ 

     

    After that, you can then cancel the mobile plan that is only for iOS+Android.  You must cancel that in the appstore/subscription settings on your device.  After you cancel, your mobile plan will continue until the end of the current paid period.  Having both a mobile and a desktop plan both running is not a functional problem for Lightroom -- you should just be certain to cancel the mobile plan so you do not pay more money than you need to.

     

    If you have any questions, please feel free to contact Adobe Support directly by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    ...and in the chat field (lower right), type AGENT

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    August 5, 2023

    I would like to also add a comment considering the OP's statement- "I am now interested in using Lightroom Classic on my computer as well." 

    It is the PHOTOGRAPHY PLAN 1TB that will be needed!  NOT the Lightroom Plan 1TB!

    At the end of this link- https://www.adobe.com/products/photoshop-lightroom-classic.html?promoid=9WGN4565&mv=other#

     

    Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
      G
      Gabriela31498957h3vsAuthor
      Participant
      August 5, 2023

      Thank you for your response and helpful insights. I really appreciate it.

      In Poland, it appears that the Lightroom 1TB plan includes access to Lightroom Classic, unlike the plans in the USA. I have attached a screenshots for reference.

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