Syncing Issue - two pending images that cannot be located in the syncing filter

Forum|Forum|2 years ago
July 20, 2023
1 reply
879 views

URGENT PLEASE

Can someone assist with a syncing issue on my desktop Lightroom CC

I have 2 images that i cannot locate when filtering my syncing folder. Issue arised when downloading the new version of Lightroom CC on my mobile (which i work off ATM due to MacBook being out of date)

Due to these 'unseen' images - i cannot sync any of my new imports on Lightroom to my mobile Lightroom - all pending.

I have circled the images shown syncing and a second images in the syncing folder when filtered - there is a 2 images difference and i cannot locate the 2 images holding up all my work

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Rikk Flohr_Photography

Community Manager

Using your Adobe ID, log in to https://lightroom.adobe.com and see if you have any items in your Sync Issues

If so, follow the instructions on the thumbnails to resolve the issue.

Rikk Flohr: Adobe Photography Org

M

megany75067736Author

Participating Frequently

Hi Rikk

Thank you for your guidance - see attached 'Syncing Issues' screenshot - there are thousands and the all thumbnails say the same thing

I have lightroom CC open and all syncing is still pending...

M

megany75067736Author

Participating Frequently

The culprits may be hiding in your Deleted Items folder - don't overlook that on Desktop, Web and Mobile.

Please be cautious deleting items wholesale - especially if you don't have backups..

Regarding your old Macbook. Was it in use in 9/15/2021? If so, it may be the reason. Does it have any version of Lightroom on it? If so, it should be allowed to finish syncing. If it can't then those files are at risk of loss.

Thank you Rikk - all images deleted i no longer need as work has been handed over 🙂 i most certainly needed to clean out the old in order to make space for the new.

I have used this MacBook for all photography work since 2016 - always had lightroom installed and as mentioned in prvious responses - all images were synced and up to date until my Mobile Lightroom CC updated. All deleted items folders are empty - there are no sync issues or images in any of my sync folder - i have left my lapyop on all night ... two images still remain ?

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