Syncing Issue - two pending images that cannot be located in the syncing filter

Forum|Forum|2 years ago
July 20, 2023
1 commentaire
879 vue

URGENT PLEASE

Can someone assist with a syncing issue on my desktop Lightroom CC

I have 2 images that i cannot locate when filtering my syncing folder. Issue arised when downloading the new version of Lightroom CC on my mobile (which i work off ATM due to MacBook being out of date)

Due to these 'unseen' images - i cannot sync any of my new imports on Lightroom to my mobile Lightroom - all pending.

I have circled the images shown syncing and a second images in the syncing folder when filtered - there is a 2 images difference and i cannot locate the 2 images holding up all my work

Ce sujet a été fermé aux réponses.

Rikk Flohr_Photography

Community Manager

Using your Adobe ID, log in to https://lightroom.adobe.com and see if you have any items in your Sync Issues

If so, follow the instructions on the thumbnails to resolve the issue.

Rikk Flohr: Adobe Photography Org

M

megany75067736Auteur

Participating Frequently

Hi Rikk

Thank you for your guidance - see attached 'Syncing Issues' screenshot - there are thousands and the all thumbnails say the same thing

I have lightroom CC open and all syncing is still pending...

Rikk Flohr_Photography

Community Manager

That is the issue. You have partial syncs from Megans MacBook Pro inbound that never finished (looks like from two years ago?). Apparently, there are 16K images that are not fully synced. Do you have the exact computer mentioned in your first screenshot? If so, is it connected to the internet and logged into this Adobe ID? If you leave it on overnight and down't let it go to sleep do any of the sync count numbers change?

Rikk Flohr: Adobe Photography Org

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