Skip to main content
L
L409
New Participant
July 22, 2025
Question

When I try to use the AI remove tool I receive an error message no internet connection

  • July 22, 2025
  • 2 replies
  • 116 views

When I try use the Remove tool I receive an error message to check my interntet connection. I have verified that I do not have a connectivity problem. This also happens when I use other AI functions.

    2 replies

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    July 29, 2025

    Hey, @L409. I'm following up to see if you still need help or if the steps shared by @CMass above helped. 

    Best,
    Sameer K

    CMass
    Community Manager
    CMassCommunity Manager
    Community Manager
    July 22, 2025

    Hey @L409,



    I'm not sure if you're running Rosseta, but take a look at this post and let me know if it helps: https://adobe.ly/40xxfzR


    ^CM

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices