P: Enable Full HDR Support on All Capable Devices, Including Samsung Galaxy S24 Ultra

[Dr. Abdullah TOKGOEZ]

Hello Adobe team,

I'm a dedicated Lightroom Mobile user with a Samsung Galaxy S24 Ultra, which has powerful hardware and Super HDR capabilities. Despite this, Lightroom Mobile's HDR viewing and editing features are only available on select Google Pixel devices, leaving out other high-performance devices like the S24 Ultra. Given the advanced capabilities of the S24 Ultra, there is no technical reason it should be excluded from full HDR support.

Expanding this functionality to include more devices would enhance the experience for many users who have invested in top-tier smartphones. I hope Adobe considers updating Lightroom Mobile to enable HDR features across a broader range of supported devices.

Thank you for your attention to this matter.

[spiros_7436]

When using the latest version of Adobe Lightroom on the Samsung Galaxy S24 Ultra, I receive the following message:

"HDR Unavailable: High Dynamic Range display is not supported on this device. Areas of the photo brighter than SDR will not be previewed accurately."

This is unexpected as the Galaxy S24 Ultra has an HDR-capable display (Dynamic AMOLED 2X with HDR10+ support). The device is updated to the latest firmware, and Lightroom is updated to the latest version as of today.

Steps to Reproduce:

1. Open Adobe Lightroom on a Samsung Galaxy S24 Ultra.

2. Import or edit a photo with HDR content.

3. Turn "Edit in HDR mode" on

4. Observe the HDR Unavailable message displayed.

When Images are exported from lightroom, they look similar to what you see only if you enable the "Preview for SDR display" and not as they look when in "edit in HDR mode"

Expected Behavior:

Lightroom should recognize the HDR capabilities of the Galaxy S24 Ultra and accurately display HDR content and exported images should be HDR images.

Actual Behavior:

The app shows a message indicating HDR is unavailable, and areas of the photo brighter than SDR are not previewed accurately.

Device Information:

Device: Samsung Galaxy S24 Ultra

Adobe Lightroom Version: 10.1.0.0

[Water. is. dry]

It's ridiculous that pixels get this but their phone screen is litterslly made by Samsung 

[Aleke]

Hi, @spiros_7436!

Lightroom for mobile (Android) currently supports HDR only on Google Pixel 7 and Google Pixel Fold devices running Android 14. For the full list of supported devices, see the HDR-compatible devices list.

If you’d like this feature to be prioritized for future updates, you can upvote this thread in the Ideas board.

Thanks!

Alek

[connolec]

Yes, we want devices *added* to the list you so (un)helpfully provided with your boilerplate response. Not your fault but you still get the abuse from us frustrated users, pay it forward to your superiors and they to theirs. Adobe Max is useless shiny crap if you don't listen to user forums and their requests. 

[connolec]

I have a feeling this is so because the oled panels on the series/tab s9 series, etc. are 8-bit (16.7m colours) panels or at least permanently 8-bit mode only! I don't even know if they can simulate 10-bit colour (1.04bn) with FRC.

So true HDR on the s2_ series and tab S8/9/10 series is not possible if the displays are only able to reproduce 8-bit colour. I don't know what display technologies the pixel phones are using, though.

[tomj18844802]

Having the same issue with my S25 Ultra.  Unbelievable that Lightroom does not support phones with the most high end cameras.  Who is paying a monthly fee for the service who isn't shooting on high end consumer devices?  This needs to be fixed.  My native Samsung editor can read and tone map perfectly, both shots from my phone and those from my DSLRs.

[gchap]

@Aleke, there appears to be no change on the list of supported devices and the Pixel 7 range is 3 years old at this point. Are there any plans to include HDR support for newer Android devices?

[Luca_S2253]

There's not even a way to export an HDR photo that is usable on Instagram on the latest pixel 10 😞

[Ian Whelan]

This has been a recurring problem for the past few years but every time a new Pixel comes out, Lightroom Mobile on Android lacks HDR editing support for the new model. HDR editing support eventually arrives, but only just before next year's models arrive and then the cycle repeats.

When will HDR support arrive for the Pixel 10 series? Is Adobe doing anything to deliver support closer to release day in the future (as I'm sure they do for new Apple devices)? Is this anything more than an allowlist keyed off of the device model?

[grant_8163]

And galaxy tab ultra! This is absolutely ridiculous! Crappy google pixel phones get hdr, but the most purchase phone brand on the planet doesn't??? Thinking about switching to a different photo Editing service, there's a bunch now that offer hdr editing on galaxy devices...

[ChuckyBoilo]

I have a beautiful HDR workflow that stops short at my phone (zflip 6). This would really be a great addition. 

[grant_8163]

It's literally a joke, samsung photo editor offers almost all the features that lightroom does now... specific color editing, masking, aI editing.... it's almost as if lightroom wants me to switch to a different free service...

[grant_8163]

As a company, you guys really suck for this.... 

You know there's a problem, and instead of doing anything about it, you take our hard earned subscription money, and pore it into more AI features..... 

 definitely ready to use a different service... for forty dollars a month, this is not worth it.

[grant_8163]

Crazy that we pave money for something that was made in the nineties that hasn't updated in years...

Even though there are free services on android.Now that offer hdr editing and pretty much all the features. I'm gonna switch soon.