Question
Unable to log in: "Company or School Accounts are not supported."
- May 17, 2022
- 2 replies
- 5723 views
Mixamo does not allow me to log in using my university account:
"Company or School Accounts are not supported. Continue with a Personal Account to access the service. Learn more"
- but "Learn more" just leads to generic Adobe help portal front page.
Mixamo is still listed in Creative Cloud, under 3Da and AR, but when I launch it from there I get a different error message:
"Account type not supported
Continue with a different account to access the service."
I've been using Mixamo since 2016, using a university account for example just last week, and I don't remember this ever happening. When was this change in supported account types made and where can I find more info about why the change was made?
