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P: Adjustment Brush Tool crashes Photoshop

Explorateur ,
May 02, 2024 May 02, 2024

Photoshop Beta 25.9.0

Apple Studio M1 Max

64GB ram

Mac OS 14.4.1

Using the new Adjustment Brush Tool is regularly crashing Photpshop Beta. Crashes while painting in an adjustment and sometimes just adding a new adjustment from the Contextual Task Bar.

 

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correct answers 1 bonne réponse

Employé Adobe , Sep 11, 2024 Sep 11, 2024

@SHP Photography with the recent update Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 arm64 your issue should be fixed. Please let us know if you see the fix.

 

Thanks,

Cory - Photoshop Product Manager

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Employé Adobe ,
May 02, 2024 May 02, 2024

Hi @Ed Judge try changing your settings in prefs and see if this solves this issue for you.

 

Screenshot 2024-05-02 at 11.59.11 AM.png

 

Thanks,

Cory - Photoshop Product Manager

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Explorateur ,
May 02, 2024 May 02, 2024

Thanks for that quick reply.

In Settings > Image Processing, I switched to Device and tested with the same result.

But I've narrowed things down a bit. I looked for what the two adjustments might have in common.

It seems that the issue is specific to the Auto Select Targeted Adjustment Tool setting. When this setting is on and either Curves or Black & White is chosen, the software crashes. However, when the Auto Select is turned off, the software functions normally.

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Participant ,
May 06, 2024 May 06, 2024

adjustment brush crash when you open the adjustment menu, choose black and white and then click with pipter, close photoshop at once.

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Employé Adobe ,
May 08, 2024 May 08, 2024

Thanks for the update @Ed Judge. We are not seeing any issues here, but if you could show your settings in a few screenshots we will try to repeate your steps to see if we are missing something.

 

Thanks,

Cory - Photoshop Product Manager

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Explorateur ,
May 09, 2024 May 09, 2024

I'd be happy to send any screenshots, but what would be helpful to you? There are a lot of settings.

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Employé Adobe ,
May 14, 2024 May 14, 2024

Thanks @Ed Judge , if you do a screenrecording  of your process that can show the issue, that would be very helpful to the team.

 

Thanks,

Cory - Photoshop Product Manager

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Employé Adobe ,
May 20, 2024 May 20, 2024

Hi @André36678699dyam 

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

Thanks,

Cory - Photoshop Product Manager

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Participant ,
May 20, 2024 May 20, 2024

i will give it a try thanks!

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Community Expert ,
May 20, 2024 May 20, 2024

Happens on the just released non beta Photoshop 2024 (ps ver 25.9) update as well.

The 25.9 update added the Adjustment Brush as a new feature.

 

macOS 14.5 Sonoma

2022 Mac Studio

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Participant ,
May 20, 2024 May 20, 2024

it's working now thanks!

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Employé Adobe ,
May 21, 2024 May 21, 2024

Hi @Jeff Arola testing here on both Ps release version and beta and not seeing any crashes or issues switching between settings or tools.

 

If you could share a video of your workflow with steps to reproduce we would be happy to try.

 

@André36678699dyam glad the pref reset fixed your issue.

 

Thanks,

Cory - Photoshop Product Manager

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Community Expert ,
May 21, 2024 May 21, 2024

To replicate enable Auto-Select Targeted Adjustment Tool for either Curves or Black & White Adjustment Layers.

Then anytime one tries to use Curves or Black & White with the Adjustment Brush Tool, Photoshop 2024 (ps ver 25.9) crashes on both Windows and Mac.

 

Resetting the Photoshop 2024 (ps ver 25.9) preferences made no difference on either Mac or Windows.

 

 

enable Auto-Select Targeted Adjustment Tool for either Curves or Black & White Adjustment Layers

 

Screenshot-(17).png

 

use either Curves or Black & White as an option for the Adjustment Brush Tool and photoshop crashes

 

Screenshot-(19).png

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Employé Adobe ,
May 22, 2024 May 22, 2024

Thanks all, we are able to reproduce as well and have passed this on to the team.

 

Thanks,

Cory - Photoshop Product Manager

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Employé Adobe ,
May 22, 2024 May 22, 2024

Thank you for the STR @Jeff Arola we have passed it along.

 

Thanks,

Cory - Photoshop Product Manager

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Employé Adobe ,
May 28, 2024 May 28, 2024

Hey everybody, wanted to let you know a fix has been made and will be out in an upcoming release.

 

Thanks,

Cory - Photoshop Product Manager

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Signaler
Contributeur ,
Jun 12, 2024 Jun 12, 2024

Version 25.9.1 released and the Adjustment brush is still crashing Photoshop

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Explorateur ,
Jul 01, 2024 Jul 01, 2024

I am also having the same crash ocurring. Another issue with this brush, which initially made me think it was completely broken, is when you add a curves layer youself an do some global adjutments etc. You then try to use the adjusment brush and want a curves layer it does nothing until you add a new curves adjustment brush. If you are on none curves layer then it creates a curves layer as soon as you start painting. 

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Employé Adobe ,
Jul 08, 2024 Jul 08, 2024

@SHP Photography  and @IanBarber 

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

Thanks,

Cory - Photoshop Product Manager

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Contributeur ,
Jul 08, 2024 Jul 08, 2024

@CShubert The issues were detailed in this thread by @Jeff Arola on May 21st including screenshots on how to replicate the issue.

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Employé Adobe ,
Jul 08, 2024 Jul 08, 2024

@IanBarber we see now what happened. This issue is fixed and will be in the upcomming release. It was hoped to have been out in June but was not, so it was added to this July release.  Please look for the next Ps beta update and let us know if that fixes this issue.

 

Sorry that we didn't catch that sooner...

 

Thanks,

Cory - Photoshop Product Manager

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Explorateur ,
Jul 24, 2024 Jul 24, 2024

I have just tried the Adjustment brush in the latest update 25.11. Unless I am doing something wrong it is unusable with the curves The default curve setting 127/190 is not just for the Luminance but also for the individual RGB colours so when I move the luminance curve the other colours stay at 190. The Levels appear to be OK the default is only the composite RGB

 

Just the Red (green the same)Just the Red (green the same)Move Composite Shows Blue At 190Move Composite Shows Blue At 190

 

 

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Employé Adobe ,
Jul 24, 2024 Jul 24, 2024

@SHP Photography are you talking about crashes with the Adjustment brush or something else? This thread is about crashing that was fixed for the 25.11 Ps general release version, but this is the Ps beta forum, so we need to know if you are talking about Ps beta or Ps release?  The current Ps beta is Adobe Photoshop Version: 25.12.0 20240722.m.2708 7e0e5ce arm64

 

If you are also crashing, we need to make sure you have the latest version of Ps beta and that you are submitting your email along with the crash report.

 

Thanks,

Cory - Photoshop Product Manager

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Explorateur ,
Jul 24, 2024 Jul 24, 2024

Just replied to the email notification and did not realise it was the beta as comments also referred to the production release. My comment is about the new production release that has just been released and has the issue I commented on. Yes, the crash no longer occurs. However, my main use of the adjustment Brush would be the curves option having it add a default independent curve  to each of the  RGB, Red, Blue and Green channels means that I have to apply a reset before it can be used an issue it is quicker to just add a curves adjustment layer.

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Employé Adobe ,
Jul 25, 2024 Jul 25, 2024

@SHP Photography Got it!  I'll log a bug for this.  Thank you!

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Signaler
Employé Adobe ,
Aug 29, 2024 Aug 29, 2024

@SHP Photography please update to the recent Ps beta: Adobe Photoshop Version: 25.13.0 20240828.m.2753 dfda046 arm64

and let us know if this issue has been resolved here in Ps beta for you.  For release it will be coming soon.

 

Thanks,

Cory - Photoshop Product Manager

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