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13

P: Administrator is not allowing access to NanoBanana

Community Beginner ,
Sep 29, 2025 Sep 29, 2025

another one problem;

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

 

 

[typo corrected in subject — was "Administer"]

 

 

Bug Unresolved
TOPICS
Desktop-macOS , Desktop-Windows
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correct answers 1 Pinned Reply

Adobe Employee , Sep 29, 2025 Sep 29, 2025

Hi all, 

 

If your account is part of an EDU or Enterprise account, this message is likely because the IT Admin has not yet enabled access for this feature. Please work with your admin to enable access at the account level.

 

It should be located in: Admin Console under Settings> Asset Settings > Non-Adobe Generative AI Models > Toggle the switch on/off

PeteGreen_0-1759183300573.png

 

Regards,

Pete

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35 Comments
New Here ,
Oct 08, 2025 Oct 08, 2025

Our account is enterprise also and there is no third tab for us.

 

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New Here ,
Oct 09, 2025 Oct 09, 2025

Pete, my school admin reports teh same issue that these settings are not in the EDU admin console

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New Here ,
Oct 09, 2025 Oct 09, 2025

Thanks. 

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Community Beginner ,
Oct 10, 2025 Oct 10, 2025

Same issue here. Admin at University says that there is no switch in the Admin Console.

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New Here ,
Oct 14, 2025 Oct 14, 2025

Nel mio Photoshop Beta le nuove funzioni AI con Nano Banana e Flux non funzionano. Dopo aver inserito il prompt gira per qualche secondo e poi la generazione si blocca, compare un messaggio che dice che l'amministratore di sistema ha temporaneamente bloccato questa funzione. Qualcuno ha avuto lo stesso problema? Si può risolvere?  Sistema operativo Windows 11

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Community Expert ,
Oct 14, 2025 Oct 14, 2025
quote

...the system administrator has temporarily blocked this function

By @Alessio Buldrin

 

 

Do you have a managed plan such as Teams, Enterprise, or Student? If so, IT can turn this off and you need to talk to them.

 

EDIT: I see that your post has been merged with the Primary Thread. See the pinned reply at the top of the page.

 

Jane

 

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Adobe Employee ,
Oct 14, 2025 Oct 14, 2025

Hi @Alessio Buldrin! Thank you for reaching out! As Jane-E suggested, if your account is controlled by an Admin, you would need to request permission. Here's how you can find your account admin: How do I contact my Adobe administrator?


Thanks! 

Noel
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New Here ,
Oct 15, 2025 Oct 15, 2025

Grazie

Cordiali Saluti
Alessio Buldrin

Foto e Grafica IMMAGINI snc di Alessio Buldrin e Susanna Bosco

 

 

[PII removed]

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Grazie

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Oct 15, 2025 Oct 15, 2025

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

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Community Expert ,
6 hours ago 6 hours ago
LATEST

@analytical_genius2269 

 

Your attachment did not come through. Be sure to use the Insert Image icon (sun and mountains) at the top of a Reply window.

 

Please tell us what kind of plan you have.

 

Jane

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