P: Generative fill could not be used due to connection

[designdaog63420039]

I can't use Generative fill and received notification: generative fill could not be due used to a connection issue. Anyone has problem and how can fix it?

[Your tags were automatically removed, because they are not in this forum. "Desktop-Windows" applied by moderator"

[Louis31263731nifv]

Hi, my "generative fill" option is not working. As soon as I want to use it, it gives me the message: "We could not generate your prompt due to a connection problem. Please check your Internet connection and try again."

My pc is however well connected to the internet, I even uninstalled and reinstalled the photoshop beta to see if that solved the problem, but nothing worked.. Do you have a solution?

Thanks! 🙂

Ps : I'm on windows 10

[CoryShubert]

@Louis31263731nifv are you using any Firewall or VPN settings that can be blocking Ps beta?

[hasibul hasan31275115c4jv]

thanks

[Dlanodsknib]

Hi I have just started to get this message today after loading the latest Beta version. Never had a problem before. I have tried:

1. Rebooting the computer

2. Restarting the browser

3. Closing and restarting Photoshop

4. Diabling Windows Defender Firewall

NOTHING WORKS! Help!

[Bartlomiej30261923avdf]

I cant use generativ because " lost connection" but i have internet on my computer ... it work for few days after install and then it happends ...

Windows 10 

[Bartlomiej30261923avdf]

Photoshop adobe Beta AI 

[Marco31386811jjbp]

Launch Windows Defender from the Control Panel. Click Allow an app or feature through Windows Defender Firewall. Add Photoshop.exe and Creative Cloud.exe Click back at the top left. Click Advanced settings.

Click on Inbound Rules. Make sure that you allow on both Private and Public for Adobe Photoshop 2024 and Creative Cloud. 

Click on Outbound rules. Look for "Adobe Unlicensed Pop-up". Click on it and then click Disable Rule. 

Then relaunch Photoshop and try the Generative Fill again. 

[ToScho]

Das Problem ist seit dem Update auf 25.0 verschwunden, alles funktioniert jetzt wie es sollte.

[Dlanodsknib]

Hi



Thnak you. Tried what you suggested. Could not find the "advanced tab" on
the left hand side? However I was able to alter to private and public
networks by clicking on the file. Also in "Outbound" there was no "Adobe
Unlicensed Pop-up" - there was only one other Adobe file, so I clicked on
disabled and enabled it.



I tried Generative fill - and still can't get it to work!!!



Regards



Alexander (Donald) Marani-Binks

16 Scott St., Skipton, Vic., 3361 AUSTRALIA

03 5340 2359 Mob: 0422 738 332

[RedFx]

Block windows firewall then only its works... i think its a bug Hope Adobe will solve this problem in next update

[Groundstar]

I've been experimenting with Photoshop beta's generative fill for a few weeks. Until recently I was able to get quite a lot done. However with recent updates to the software (certainly since ver 25.0), I'm finding that generative fill fails most of the time when asked to do anything but extend the canvas area. Typically on starting Photoshop it will work on the first occasion when I define an area within the canvas for the fill to work on. After that it runs initially as if it's processing the command, but once the progress bar reaches what should be completion it defaults back to the dialogue box with any text prompt I used, or just a blank box if I didn't use a prompt. No generative fill is added. Currently the feature is practically useless within a canvas.

I appreciate this may be a symptom of demands on server resources, and as such it could just be a temporary problem. When I used generative fill initially using earlier versions of the beta software I experienced many instances of the fill aborting due to high demand for resources. I'm no longer seeing those messages. Instead the fill simply fails to execute.

I've enabled "Cloud" under "Select Subject Processing," and "More stable" under "Selections processing." My graphics drivers are up-to-date, and Photoshop has confirmed I have GPU compatibility:

Pass: OpenGL available
Pass: OpenCL available
Pass: DirectX available
Pass: Direct X feature level 12.0 available, feature level 12.0 required
Pass: Above required VRAM (4075 MB of 1500 MB required)
GPU Detected: AMD Radeon Pro WX 3100 (AMD)

My system specs follow. Any advice about what to do about this problem would be welcome.

Many thanks.

Adobe Photoshop Version: 25.0.0 20230727.m.2257 47ac892 x64
Number of Launches: 172
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3208
System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3600 MHz
Built-in memory: 32441 MB
Free memory: 20795 MB
Memory available to Photoshop: 24929 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Sophia Info:
- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:56833 variationID:172747
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon Pro WX 3100
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,075 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.0
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1050, right=1680
Display: 2
Display Bounds: top=0, left=-1680, bottom=1050, right=0
Display: 3
Display Bounds: top=0, left=1680, bottom=1680, right=2730
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=12369215 -comment=Photoshop Version: Adobe Photoshop 25.0.0 20230727.m.2257 47ac892 x64

[3916 ms]
Start sniffer 2023-07-31 18:50:01
# Photoshop Version: Adobe Photoshop 25.0.0 20230727.m.2257 47ac892 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=12369215 -comment=Photoshop Version: Adobe Photoshop 25.0.0 20230727.m.2257 47ac892 x64

{625 ms}
Start platform native
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Built in: FALSE
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Reference dynamic range: (0 0)
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Display 1
Display: \\.\DISPLAY1
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Display 2
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Attached Device: (DeviceID name=AMD Radeon Pro WX 3100 index=0)

# devices: 1
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# attached displays: 3
\\.\DISPLAY2
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GPU accessible RAM: 4,075 MB
VRAM: 4,075 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,008 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2023-07-20 000000.000000-000
Driver age: 0 months
Driver version: 31.0.21023.2010
Supports UMA: UNSUPPORTED
D3D-ID: 27013
End platform native
{1444 ms}

{1444 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,680, 1,050)
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Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro WX 3100 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,680, 0) -> (0, 1,050)
Dimensions: (1,680 1,050)
Physical size: (0 0)
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Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro WX 3100 index=0)

Display 2
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Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro WX 3100 index=0)

# devices: 1
Device 0
Name: AMD Radeon Pro WX 3100
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY2
\\.\DISPLAY1
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GPU accessible RAM: 4,273 MB
VRAM: 4,273 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,008 MB
API version: 4.6 (4.6.0 Compatibility Profile Context 23.7.2.230718)
Device version: 4.6 (4.6.0 Compatibility Profile Context 23.7.2.230718)
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Driver date: 2023-07-20 000000.000000-000
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{1793 ms}

{1793 ms}
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API version: 2.1 (OpenCL 2.1 AMD-APP (3570.0))
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Vendor name: AMD
Driver date: UNKNOWN
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Driver version: UNKNOWN
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Compute score: 568.984
Device name string: gfx803
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{3826 ms}

Exit code kExitNormal
End sniffer 2023-07-31 18:50:04
[kStatusNormal, kExitNormal]

[3917 ms]
Finish RunAllAPIs

[7776 ms]
Start GetSnifferResult

[7776 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040915658936924974
GUIDBucket:
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Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\Admin\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
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Q:\, 2.73T, 1.51T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
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ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
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PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.0
PSViews.dll Adobe Photoshop 2024 25.0
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Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0

Required plugins:

Accented Edges 25.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.0 - from the file “Filter Gallery.8bf”
Average 25.0 - from the file “Average.8bf”
Bas Relief 25.0 - from the file “Filter Gallery.8bf”
BMP 25.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.0 - from the file “Filter Gallery.8bf”
Charcoal 25.0 - from the file “Filter Gallery.8bf”
Chrome 25.0 - from the file “Filter Gallery.8bf”
Cineon 25.0 - from the file “Cineon.8bi”
Clouds 25.0 - from the file “Clouds.8bf”
Color Halftone 25.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.0 - from the file “Filter Gallery.8bf”
Conté Crayon 25.0 - from the file “Filter Gallery.8bf”
Craquelure 25.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.0 - from the file “Filter Gallery.8bf”
Crystallize 25.0 - from the file “Standard MultiPlugin.8bf”
Cutout 25.0 - from the file “Filter Gallery.8bf”
Dark Strokes 25.0 - from the file “Filter Gallery.8bf”
De-Interlace 25.0 - from the file “Standard MultiPlugin.8bf”
Dicom 25.0 - from the file “Dicom.8bi”
Difference Clouds 25.0 - from the file “Clouds.8bf”
Diffuse Glow 25.0 - from the file “Filter Gallery.8bf”
Displace 25.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.0 - from the file “Filter Gallery.8bf”
Entropy 25.0 - from the file “statistics.8ba”
Export Color Lookup Tables 25.0 - from the file “Export3DLUT.8be”
Extrude 25.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.0 - from the file “FastCore.8bx”
Fibers 25.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.0 - from the file “Filter Gallery.8bf”
Filter Gallery 25.0 - from the file “Filter Gallery.8bf”
Fresco 25.0 - from the file “Filter Gallery.8bf”
Glass 25.0 - from the file “Filter Gallery.8bf”
Glowing Edges 25.0 - from the file “Filter Gallery.8bf”
Grain 25.0 - from the file “Filter Gallery.8bf”
Graphic Pen 25.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.0 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.0 - from the file “Filter Gallery.8bf”
JPEG 2000 25.0 - from the file “JPEG2000.8bi”
Kurtosis 25.0 - from the file “statistics.8ba”
Lens Blur 25.0 - from the file “Lens Blur.8bf”
Lens Correction 25.0 - from the file “Lens Correction.8bf”
Lens Flare 25.0 - from the file “Standard MultiPlugin.8bf”
Liquify 25.0 - from the file “Liquify.8bf”
Matlab Operation 25.0 - from the file “ChannelPort.8bf”
Maximum 25.0 - from the file “statistics.8ba”
Mean 25.0 - from the file “statistics.8ba”
Measurement Core 25.0 - from the file “MeasurementCore.8me”
Median 25.0 - from the file “statistics.8ba”
Mezzotint 25.0 - from the file “Standard MultiPlugin.8bf”
Minimum 25.0 - from the file “statistics.8ba”
MMXCore Routines 25.0 - from the file “MMXCore.8bx”
Mosaic Tiles 25.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.0 - from the file “Filter Gallery.8bf”
Note Paper 25.0 - from the file “Filter Gallery.8bf”
NTSC Colors 25.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.0 - from the file “Filter Gallery.8bf”
OpenEXR 25.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.0 - from the file “Filter Gallery.8bf”
Palette Knife 25.0 - from the file “Filter Gallery.8bf”
Patchwork 25.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.0 - from the file “Standard MultiPlugin.8bf”
PCX 25.0 - from the file “PCX.8bi”
Photocopy 25.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.0 - from the file “ChannelPort.8bf”
Pinch 25.0 - from the file “Standard MultiPlugin.8bf”
Pixar 25.0 - from the file “Pixar.8bi”
Plaster 25.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.0 - from the file “Filter Gallery.8bf”
Pointillize 25.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.0 - from the file “PBM.8bi”
Poster Edges 25.0 - from the file “Filter Gallery.8bf”
Radial Blur 25.0 - from the file “Standard MultiPlugin.8bf”
Radiance 25.0 - from the file “Radiance.8bi”
Range 25.0 - from the file “statistics.8ba”
Render Color Lookup Grid 25.0 - from the file “Export3DLUT.8be”
Reticulation 25.0 - from the file “Filter Gallery.8bf”
Ripple 25.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.0 - from the file “Filter Gallery.8bf”
Save for Web 25.0 - from the file “Save for Web.8be”
ScriptingSupport 25.0 - from the file “ScriptingSupport.8li”
Shear 25.0 - from the file “Standard MultiPlugin.8bf”
Skewness 25.0 - from the file “statistics.8ba”
Smart Blur 25.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.0 - from the file “Filter Gallery.8bf”
Solarize 25.0 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.0 - from the file “Filter Gallery.8bf”
Spherize 25.0 - from the file “Standard MultiPlugin.8bf”
Sponge 25.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.0 - from the file “Filter Gallery.8bf”
Stained Glass 25.0 - from the file “Filter Gallery.8bf”
Stamp 25.0 - from the file “Filter Gallery.8bf”
Standard Deviation 25.0 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 25.0 - from the file “Filter Gallery.8bf”
Summation 25.0 - from the file “statistics.8ba”
Targa 25.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.0 - from the file “Filter Gallery.8bf”
Tiles 25.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.0 - from the file “Filter Gallery.8bf”
Twirl 25.0 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.0 - from the file “Filter Gallery.8bf”
Vanishing Point 25.0 - from the file “VanishingPoint.8bf”
Variance 25.0 - from the file “statistics.8ba”
Water Paper 25.0 - from the file “Filter Gallery.8bf”
Watercolor 25.0 - from the file “Filter Gallery.8bf”
Wave 25.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.0 - from the file “WIASupport.8li”
Wind 25.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.0 - from the file “WBMP.8bi”
ZigZag 25.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.7.0.42 - from the file "Required Folder"
CDO: 1.141.0
CmdN: 1.18.8
CDP: 1.165.0
Projects: 1.7.0
Loaded at: 2463 ms - launch time impact: 210 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 10908 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 2468 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 2470 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 8611 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder"
Loaded at: 10910 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.29.17.0 - from the file "Required Folder"
Loaded at: 10911 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 10913 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.2.3.0 - from the file "Required Folder"
Loaded at: 10915 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 8614 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 8617 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2306.76.0.24 - from the file "Required Folder"
Loaded at: 10918 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 41

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”

Installed TWAIN devices: NONE

[hassanain31427721yrp0]

 

[SANTIAGO AN31442220f3dn]

problemas con el relleno generativo, no se puede usar por problemas de conexión. 

Mi señal de internet es buena, y tengo un macbook m2 14".

[samd79987582]

turning off Windows Defender solved my problem

[Adil302574528a21]

You can fix this easily just go to control panel and search for firewall
click on it it in the right pane you will se turn on/off firewall just turn
off all the option and boom your generative fill will start working as usual

[ianhgsy]

Hi,  I suspect that all the previous replies are equally as valid but I have presumed it a connection issue at Adobe (too many people using the AI at the same time?).  I'm on a 50mbs line and get the same connection warning but it generally sorts itself out within a second or two. 

I have also had the warning that the area for regenerative fill, falls foul of Adobe's indecency guidelines!! The area was a 18th cannon!!

[Joshmiller31647593h6fx]

I'm having this issue on a mac, I disabled firewall and restarted photoshop beta, but it won't still work. Any help will be appreciated. Thanks 

[Fernando Bretas Junior]

Hi! I've had the same problem on my imac. It was solved pausing karspersky antivirus for a while. It runs flawlessly afterwards.

[Elena1914]

El problema de photoshop beta con la conexión a internet ,responden algunos quitando el firewall de windows.Pero los que trabajamos con Mac que sucede donde está el firewall? y porquñe sucede solo con PHotoshop Beta ?

[Elena1914]

Muchas gracias aunque pausar el antivirus es un poco peligroso

[Shoaib31681495w5jv]

It Worked! Thank You

[Görkem Ayyıldız]

First, when using Generative Fill, I got the error "Generative Fill could not be used due to connectivity issues", and although it sometimes worked, it took too long to load. I deleted and reinstalled Photoshop Beta, but still Generative Fill takes too long. I don't think it has anything to do with the power of my computer because I'm using a M1 MacBook Air and I can edit even 4K videos without any problem and render them very quickly. My biggest problem at the moment is that it takes too long to load

[Mohamed30621153w6mj]

Please, it has been a long time since this problem appeared, and I have not been able to solve it in every way

My problem is that I cannot use the features of Photoshop, the beta version, specifically the generative fill feature

When I use it I get this message

Couldn't generate your prompt due to connection issues. Please check your internet and try again.

[smathia]

Generative AI does require a fast, stable internet connection. If that appears OK,  check to see if a firewall is blocking your connection

[Annelies5CEE]

Das Generative Füllen wird nach dem neusten Updat öfter mit folgendem Fehler abgewiesen.

"Der Dienst reagiert nicht. Bitte prüfe deine Internetverbindung"

Vor dem neuesten Update, gab es das Problem nicht.

An der Internetverbindung liegt es nicht.