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15

P: Gradients don't work well with artboards

Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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- If you're using a gradient layer with a mask, the gradient doesn't correctly fit to its bounds

- If you're using artboards and have content outside the bounds of the artboard, the gradient will size to that, rather than to the artboard

Bug Acknowledged
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Desktop-macOS , Desktop-Windows

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28 Comments
Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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There's also no red-line snapping, so its difficult to align the gradient precisely yourself.

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Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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Hi @fleacircus thank you for the post. Would it be possible for you to share a video ro screenshot of what you are seeing for the team?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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1. Linear (method) gradients aren't linear: https://youtu.be/p1whSUs9G6M

'Classic' method gradients are more linear than 'Linear' method gradients, to the point where I wonder if you've got the labels wrong in the UI.

 

2. Gradients fit to wrong document bounds: https://youtu.be/3Ux8bOWNLgQ

Goes on the pile of tedious artboard bugs, along with 'Filter -> Other -> Offset doesn't wrap on Artboards' and 'Cropping an artboard doesn't remove content outside the bounds'.

 

3. Gradient doesn't correctly align with layer: https://youtu.be/Q7FH0ToIDuU

The behaviour of 'Align with layer' and 'Reset alignment' buttons is surreal, giving different results depending on if they're clicked in the Popup window or the Properties window (which is missing the 'align with layer' checkbox).

 

As far as I can tell, the issue stems from the Properties window 'Reset Alignment' changing the 'Scale' percentage, but the Popup window 'Reset Alignment' not.

So two different buttons, with the same name, surrounded by near identical controls, each with slightly different behaviour.

 

---

 

I guess this message is more for the managers who will never read it but nevertheless: I understand a codebase from the 90s is likely extremely difficult to work with, but with the horrific amount that Photoshop now costs, I expect far better. I'm using Photoshop and a custom UXP plugin as part of a game engine and *easily* the majority of this development time has been spent fighting obscure bugs, poor documentation, bad UX and half-supported features.

 

I've just lost another hour of development time recording videos of bugs for a product that must *easily* bring in over $70mil *per month* to the company. Sure, it's a beta and bugs are expected, but I could report 10 more bugs from the current release too.

 

Also, I'm *on* the beta because after years of UXP being developed, it's the first version where I can actually get the contents of a type layer (but still has broken, ugly web components and CSS because Chromium was inexplicibly gutted and now doesn't support your own design system). I'm writing the UXP plugin in the first place to replace the official 'Generate Assets' plugin that doesn't support 16-bit assets and appears abandoned.

 

The *instant* another product ticks enough boxes, we will be moving away from Photoshop and Adobe, who keep charging more money for worse products.

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New Here ,
May 23, 2023 May 23, 2023

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When using the live gradients with artboards, there's a major bug. If one of your gradient point is sitting outside of the artboard and you move that artboard, the gradient doesnt move with the artboard. Major pain. Also, when you use export as, the gradient doesnt behave correctly on the output.

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Adobe Employee ,
May 23, 2023 May 23, 2023

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Hi @Vu24095991p691 testing here and it appears to be working.

 

Please make sure you have the latest version of the beta. It is possible that you will need to delete the beta, restart your system and then download from CCD the newest version and make sure it is this one: 24.6.0 20230520.m.2181

Then:

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

 

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New Here ,
May 23, 2023 May 23, 2023

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Thanks Cory...I'm running the latest m.2181 but still having the same issues. I've deleted the prefs and reinstalled but I'll see what happens by doing it how you described.

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New Here ,
May 31, 2023 May 31, 2023

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If you use a gradient in a artboard and then create a new artboard, it will totally glitch out, start moving on it's own to a random position. The more artboards you create, the more it will bug.
After you try to export all of the artboards, they will be almost all consumed by the gradient, totally glitched out.

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New Here ,
Jun 02, 2023 Jun 02, 2023

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Still having the same issues after deleting Beta, restarting system, downloading the Beta again, resetting the prefs. There are still 2 major issues for me. While using artboards and live gradients, when I move those artboards to a different position, the live gradients either dont move with the artboards or it moves with it but doesnt stay in the same positions. The second issue is when I select that artboard and use Export As, the gradient doesnt match whats in my file.Xnip2023-06-02_15-02-20.pngXnip2023-06-02_15-00-45.pngXnip2023-06-02_15-00-09.pngXnip2023-06-02_14-59-42.png

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New Here ,
Jun 12, 2023 Jun 12, 2023

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Ao duplicar a prancheta utilizando o novo sistema de degrade, a configuração da prancheta copiada é desconfigurada, mudando o ponto central do degrade.

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New Here ,
Jun 20, 2023 Jun 20, 2023

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Has anyone found a fix for the live gradient on artboards exporting issue? It's causing me a nightmare! I have been copying single artboards into a new psd doc, then exporting from there. It's such a long winded work around. This is killing my work flow!!Screenshot 2023-06-20 at 18.54.25.pngScreenshot 2023-06-20 at 18.53.33.png

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New Here ,
Jun 20, 2023 Jun 20, 2023

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The only way is not to use the live gradients until they fix it.

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New Here ,
Jun 23, 2023 Jun 23, 2023

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That's just not possible unfortuantely. I think the best fix for anyone in this position is to roll back to an older version.

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New Here ,
Jun 23, 2023 Jun 23, 2023

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I was on a screen share with Adobe yesterday, and the person trying to help said they needed to pass it onto a specialist, they seemed to have no idea this is an issue?! I was booked in for a call today, but no one called. Pretty frustrating. Adobe, any chance you could get on this or at least acknowledge you're looking into this issue?

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Community Beginner ,
Jun 27, 2023 Jun 27, 2023

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I just got happy with new gradient but not for long - Saving documents messes up all the gradients, they jump around randomly - out of artboard bounds. How is possible to release this feature with such a big bug?  Video: https://www.youtube.com/watch?v=K2QADEvEspg 

Everytime I press CTRL+S, or choose to save via menu, save As - same happends, gradients get messed.

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Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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It's now September and the issue remains. I found that if I turn the visibility of an artboard off then on again, most of the gradients come back. Then I export the art boards, then save. If I save before export, the export is jacked. 

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Adobe Employee ,
Sep 19, 2023 Sep 19, 2023

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@zafdaddy please share your workflow and any screenshots of what you are seeing.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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New Here ,
Nov 02, 2023 Nov 02, 2023

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Gradients are still jumping around every time I add an artboard, causing me to have to reposition them. Gradients are also shifted in exported files.

 

Is there a benefit to having a gradient's position be a coordinate of every artboard rather than the artboard it's on? I'm struggling to figure out why a gradient instance wouldn't be "stapled" to its artboard. 

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New Here ,
Nov 19, 2023 Nov 19, 2023

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Nearly two decades using adobe products here. I am embarking on a massive project that needs to have individual files that make use of artboards and gradients - such high level stuff! /s... Thank goodness Im on my prototype template and learning that the expensive software I pay for doesnt accomplish these tasks. Moving everything into figma now. Fail.

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Community Beginner ,
Nov 20, 2023 Nov 20, 2023

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I have resorted to using "classic gradient" option. You don't get all the nifty edit options but at least it appears to work in the latest update to Adobe. 
I spent over an hour on the phone with a human rep. They saw first hand the issue and moved it to "engineering". Their solution was I would just have to wait for the next update or revert back 2 versions. Not a solution at all.

FYI: I got a hold of a human by asking the chat bot over and over and over to speak with a human. The algorythm I think is set up if you annoy the crap out of the chat bot they defer to a human 🙂

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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Same here. This is such a major issue! I have to deliver a massive file for a client with more than 150 Artboards and they all need to be moved around all the time. I'm using a lot of gradients and it's such a mess. This bug is a nightmare, and costs me a lot of money, Adobe!


Please fix it, ASAP.

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Explorer ,
Jan 03, 2024 Jan 03, 2024

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This is still a problem. Was looking online because I'm having the same issue right now

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Explorer ,
Jan 10, 2024 Jan 10, 2024

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Been having this problem for way to long now.
It's almost a year and still no fix?

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Explorer ,
Jan 10, 2024 Jan 10, 2024

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Workaround tip until this bug is finally fixed:
Convert the gradient to a smart object.
This way you can always convert it back to a layer object, but at least it will properly export the gradient.

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Adobe Employee ,
Jan 11, 2024 Jan 11, 2024

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We are aware of the issues of using live gradient tool with artboards and we are working on fixing them.
In the meantime, we'd like to note the following to help our users get unblocked from some of the issues mentioned in this thread -

- A fix for exporting artboards with gradients exists in the Pre-release version of Photoshop under the Tech Preview - ArtboardGradientExportFix. This will be available in next Beta and soon in the release versions.
- We advise users to create new gradient fill layers with the new live gradient tool. That makes sure "Align with layers" is checked OFF that gets rid of issue where the gradients on artboards shift when adding new artboards.
- When "Align with layers" is checked OFF, the gradient is not tied to a layer or an artboard. Which is why when moving the artboard, any gradient fill layer within that artboard will stay where they were. That is, gradient is not "stapled" to an arboard given the checkbox is OFF.
- If this does not help fix your workflow, please try using `Classic gradient` from the dropdown in options bar of the gradient tool. This is the legacy gradient tool and won't have the widget controls. 

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Explorer ,
Jan 24, 2024 Jan 24, 2024

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More like 5 years since the first post about this appeared 😕

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