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P: Photoshop Beta Reboots Machine when Selecting Selection Tools

Explorer ,
May 25, 2023 May 25, 2023

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I downloaded the latest Photoshop Beta as of today. I used the Generative AI and decided that the selection was not as specific as I wanted, so I went to hover over the selection tool to choose a tool and the machine immediately reboots. I have duplicated this problem.

 

I have the latest nVidia Studio drivers (just checked). The nVidia 3060 I have appears to meet required specs.

 

Here is the System report that Photoshop Beta gathers.

 

Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64
Number of Launches: 2
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2965
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4000 MHz
Built-in memory: 32710 MB
Free memory: 20968 MB
Memory available to Photoshop: 25144 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.5
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,718 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=3440
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"D:\Program Files\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=34967 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230520.m.2181 4e0245f x64

[1810 ms]
Start sniffer 2023-05-25 21:22:00
# Photoshop Version: Adobe Photoshop 24.6.0 20230520.m.2181 4e0245f x64
D:\Program Files\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=34967 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230520.m.2181 4e0245f x64

{377 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,440, 1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,718 MB
VRAM: 12,718 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,149 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3161
Supports UMA: UNSUPPORTED
D3D-ID: 9476
End platform native
{805 ms}

{805 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,440, 1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,718 MB
VRAM: 12,718 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,149 MB
API version: 2.1 (2.1.2 NVIDIA 531.61)
Device version: 2.1 (2.1.2 NVIDIA 531.61)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1337 ms}

{1337 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 295 GB / s
Compute score: 6,061.78
Device name string: NVIDIA GeForce RTX 3060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1704 ms}

Exit code kExitNormal
End sniffer 2023-05-25 21:22:01
[kStatusNormal, kExitNormal]

[1811 ms]
Finish RunAllAPIs

[10933 ms]
Start GetSnifferResult

[10933 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970346612081163805
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: D:\Program Files\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\letsr\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 231.9G, 98.2G free
Required Plugins folder: D:\Program Files\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: D:\Program Files\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.6
PSViews.dll Adobe Photoshop 2023 24.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0


Required plugins:

Accented Edges 24.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.6 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.6 - from the file “Filter Gallery.8bf”
Average 24.6 - from the file “Average.8bf”
Bas Relief 24.6 - from the file “Filter Gallery.8bf”
BMP 24.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.6 - from the file “Filter Gallery.8bf”
Charcoal 24.6 - from the file “Filter Gallery.8bf”
Chrome 24.6 - from the file “Filter Gallery.8bf”
Cineon 24.6 - from the file “Cineon.8bi”
Clouds 24.6 - from the file “Clouds.8bf”
Color Halftone 24.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.6 - from the file “Filter Gallery.8bf”
Conté Crayon 24.6 - from the file “Filter Gallery.8bf”
Craquelure 24.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.6 - from the file “Filter Gallery.8bf”
Crystallize 24.6 - from the file “Standard MultiPlugin.8bf”
Cutout 24.6 - from the file “Filter Gallery.8bf”
Dark Strokes 24.6 - from the file “Filter Gallery.8bf”
De-Interlace 24.6 - from the file “Standard MultiPlugin.8bf”
Dicom 24.6 - from the file “Dicom.8bi”
Difference Clouds 24.6 - from the file “Clouds.8bf”
Diffuse Glow 24.6 - from the file “Filter Gallery.8bf”
Displace 24.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.6 - from the file “Filter Gallery.8bf”
Entropy 24.6 - from the file “statistics.8ba”
Export Color Lookup Tables 24.6 - from the file “Export3DLUT.8be”
Extrude 24.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.6 - from the file “FastCore.8bx”
Fibers 24.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.6 - from the file “Filter Gallery.8bf”
Filter Gallery 24.6 - from the file “Filter Gallery.8bf”
Fresco 24.6 - from the file “Filter Gallery.8bf”
Glass 24.6 - from the file “Filter Gallery.8bf”
Glowing Edges 24.6 - from the file “Filter Gallery.8bf”
Grain 24.6 - from the file “Filter Gallery.8bf”
Graphic Pen 24.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.6 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.6 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.6 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.6 - from the file “Filter Gallery.8bf”
JPEG 2000 24.6 - from the file “JPEG2000.8bi”
Kurtosis 24.6 - from the file “statistics.8ba”
Lens Blur 24.6 - from the file “Lens Blur.8bf”
Lens Correction 24.6 - from the file “Lens Correction.8bf”
Lens Flare 24.6 - from the file “Standard MultiPlugin.8bf”
Liquify 24.6 - from the file “Liquify.8bf”
Matlab Operation 24.6 - from the file “ChannelPort.8bf”
Maximum 24.6 - from the file “statistics.8ba”
Mean 24.6 - from the file “statistics.8ba”
Measurement Core 24.6 - from the file “MeasurementCore.8me”
Median 24.6 - from the file “statistics.8ba”
Mezzotint 24.6 - from the file “Standard MultiPlugin.8bf”
Minimum 24.6 - from the file “statistics.8ba”
MMXCore Routines 24.6 - from the file “MMXCore.8bx”
Mosaic Tiles 24.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.6 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.6 - from the file “Filter Gallery.8bf”
Note Paper 24.6 - from the file “Filter Gallery.8bf”
NTSC Colors 24.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.6 - from the file “Filter Gallery.8bf”
OpenEXR 24.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.6 - from the file “Filter Gallery.8bf”
Palette Knife 24.6 - from the file “Filter Gallery.8bf”
Patchwork 24.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.6 - from the file “Standard MultiPlugin.8bf”
PCX 24.6 - from the file “PCX.8bi”
Photocopy 24.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.6 - from the file “ChannelPort.8bf”
Pinch 24.6 - from the file “Standard MultiPlugin.8bf”
Pixar 24.6 - from the file “Pixar.8bi”
Plaster 24.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.6 - from the file “Filter Gallery.8bf”
Pointillize 24.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.6 - from the file “PBM.8bi”
Poster Edges 24.6 - from the file “Filter Gallery.8bf”
Radial Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Radiance 24.6 - from the file “Radiance.8bi”
Range 24.6 - from the file “statistics.8ba”
Render Color Lookup Grid 24.6 - from the file “Export3DLUT.8be”
Reticulation 24.6 - from the file “Filter Gallery.8bf”
Ripple 24.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.6 - from the file “Filter Gallery.8bf”
Save for Web 24.6 - from the file “Save for Web.8be”
ScriptingSupport 24.6 - from the file “ScriptingSupport.8li”
Shear 24.6 - from the file “Standard MultiPlugin.8bf”
Skewness 24.6 - from the file “statistics.8ba”
Smart Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.6 - from the file “Filter Gallery.8bf”
Solarize 24.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.6 - from the file “Filter Gallery.8bf”
Spherize 24.6 - from the file “Standard MultiPlugin.8bf”
Sponge 24.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.6 - from the file “Filter Gallery.8bf”
Stained Glass 24.6 - from the file “Filter Gallery.8bf”
Stamp 24.6 - from the file “Filter Gallery.8bf”
Standard Deviation 24.6 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.6 - from the file “Filter Gallery.8bf”
Summation 24.6 - from the file “statistics.8ba”
Targa 24.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.6 - from the file “Filter Gallery.8bf”
Tiles 24.6 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.6 - from the file “Filter Gallery.8bf”
Twirl 24.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.6 - from the file “Filter Gallery.8bf”
Vanishing Point 24.6 - from the file “VanishingPoint.8bf”
Variance 24.6 - from the file “statistics.8ba”
Water Paper 24.6 - from the file “Filter Gallery.8bf”
Watercolor 24.6 - from the file “Filter Gallery.8bf”
Wave 24.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.6 - from the file “WIASupport.8li”
Wind 24.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.6 - from the file “WBMP.8bi”
ZigZag 24.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 629 ms - launch time impact: 27 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 32958 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 640 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 646 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 29161 ms - launch time impact: 1 ms
CC Libraries Panel (Prepared) 3.23.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 32962 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.12.2.0 - from the file "Required Folder"
Loaded at: 32966 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 29619 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 29622 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.5.0.71 - from the file "Required Folder"
Loaded at: 32975 ms - launch time impact: 1 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 27

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “D:\Program Files\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “D:\Program Files\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Installed TWAIN devices: NONE

Bug Fixed
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Desktop-Windows

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correct answers 1 Pinned Reply

Adobe Employee , Jun 15, 2023 Jun 15, 2023

The team will look into this.

 

Status Acknowledged

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23 Comments
Community Expert ,
May 26, 2023 May 26, 2023

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Hi @LetsReason are you working on larger files? Has the issue been repeatable?

The only reason I ask about file sizes is your scratch disk is only 98 GB. PS alone uses 20 GB when starting up so it does not leave you a lot of resources when working.

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Explorer ,
May 26, 2023 May 26, 2023

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Thanks for your suggestion, Kevin. (My name is Robert, btw.) 

 

So, I received the latest update for the Beta today (5/26/2023) and I changed my scratch disk to another drive with 2+ TB free. I restarted Photoshop Beta, loaded a jpeg, and clicked on the Selection Tool on the left and when at the point it would seem to pop out the tool choices, the machine rebooted again. (The demo pop-out showed, but not the actual tools.)

 

Yes. It happened every time I attempted to select the Selection Tool from the left toolbar.

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Community Expert ,
May 26, 2023 May 26, 2023

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Hi Robert, welcome to the forums!

It might be worth trying a preference reset too (you'll have to set your scratch disk back up after). Go to preferences/general and click the reset button and restart PS. Try again.

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Explorer ,
May 26, 2023 May 26, 2023

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Hey, Kevin. Glad to be here.

 

I reset the Preferences, restarted Photoshop Beta, reset the Scratch Disks back to the HDD with 2+TB free, and restarted Photoshop Beta again. I loaded a JPEG and clicked on the Selection Tool icon on the Toolbar on the left and it rebooted my machine again.

 

Here is the System Information as Photoshop Beta sees it, again.

 

Adobe Photoshop Version: 24.6.0 20230524.m.2185 0e7139d x64
Number of Launches: 3
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2965
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4000 MHz
Built-in memory: 32710 MB
Free memory: 20968 MB
Memory available to Photoshop: 25144 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.3
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,129 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=3440
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[7 ms]
Start RunAllAPIs

[7 ms]
"D:\Program Files\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=39012 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230524.m.2185 0e7139d x64

[2953 ms]
Start sniffer 2023-05-26 15:03:52
# Photoshop Version: Adobe Photoshop 24.6.0 20230524.m.2185 0e7139d x64
D:\Program Files\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=39012 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230524.m.2185 0e7139d x64

{367 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,440, 1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,129 MB
VRAM: 12,129 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,149 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3161
Supports UMA: UNSUPPORTED
D3D-ID: 9476
End platform native
{1770 ms}

{1770 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,440, 1,440)
Dimensions: (3,440 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,718 MB
VRAM: 12,718 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,149 MB
API version: 2.1 (2.1.2 NVIDIA 531.61)
Device version: 2.1 (2.1.2 NVIDIA 531.61)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.3161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{2206 ms}

{2207 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 323 GB / s
Compute score: 6,056.94
Device name string: NVIDIA GeForce RTX 3060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{2781 ms}

Exit code kExitNormal
End sniffer 2023-05-26 15:03:55
[kStatusNormal, kExitNormal]

[2954 ms]
Finish RunAllAPIs

[20058 ms]
Start GetSnifferResult

[20058 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970346612081163805
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: D:\Program Files\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\letsr\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 3.64T, 2.70T free
D:\, 931.5G, 488.4G free
Required Plugins folder: D:\Program Files\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: D:\Program Files\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.6
PSViews.dll Adobe Photoshop 2023 24.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0


Required plugins:

Accented Edges 24.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.6 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.6 - from the file “Filter Gallery.8bf”
Average 24.6 - from the file “Average.8bf”
Bas Relief 24.6 - from the file “Filter Gallery.8bf”
BMP 24.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.6 - from the file “Filter Gallery.8bf”
Charcoal 24.6 - from the file “Filter Gallery.8bf”
Chrome 24.6 - from the file “Filter Gallery.8bf”
Cineon 24.6 - from the file “Cineon.8bi”
Clouds 24.6 - from the file “Clouds.8bf”
Color Halftone 24.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.6 - from the file “Filter Gallery.8bf”
Conté Crayon 24.6 - from the file “Filter Gallery.8bf”
Craquelure 24.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.6 - from the file “Filter Gallery.8bf”
Crystallize 24.6 - from the file “Standard MultiPlugin.8bf”
Cutout 24.6 - from the file “Filter Gallery.8bf”
Dark Strokes 24.6 - from the file “Filter Gallery.8bf”
De-Interlace 24.6 - from the file “Standard MultiPlugin.8bf”
Dicom 24.6 - from the file “Dicom.8bi”
Difference Clouds 24.6 - from the file “Clouds.8bf”
Diffuse Glow 24.6 - from the file “Filter Gallery.8bf”
Displace 24.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.6 - from the file “Filter Gallery.8bf”
Entropy 24.6 - from the file “statistics.8ba”
Export Color Lookup Tables 24.6 - from the file “Export3DLUT.8be”
Extrude 24.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.6 - from the file “FastCore.8bx”
Fibers 24.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.6 - from the file “Filter Gallery.8bf”
Filter Gallery 24.6 - from the file “Filter Gallery.8bf”
Fresco 24.6 - from the file “Filter Gallery.8bf”
Glass 24.6 - from the file “Filter Gallery.8bf”
Glowing Edges 24.6 - from the file “Filter Gallery.8bf”
Grain 24.6 - from the file “Filter Gallery.8bf”
Graphic Pen 24.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.6 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.6 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.6 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.6 - from the file “Filter Gallery.8bf”
JPEG 2000 24.6 - from the file “JPEG2000.8bi”
Kurtosis 24.6 - from the file “statistics.8ba”
Lens Blur 24.6 - from the file “Lens Blur.8bf”
Lens Correction 24.6 - from the file “Lens Correction.8bf”
Lens Flare 24.6 - from the file “Standard MultiPlugin.8bf”
Liquify 24.6 - from the file “Liquify.8bf”
Matlab Operation 24.6 - from the file “ChannelPort.8bf”
Maximum 24.6 - from the file “statistics.8ba”
Mean 24.6 - from the file “statistics.8ba”
Measurement Core 24.6 - from the file “MeasurementCore.8me”
Median 24.6 - from the file “statistics.8ba”
Mezzotint 24.6 - from the file “Standard MultiPlugin.8bf”
Minimum 24.6 - from the file “statistics.8ba”
MMXCore Routines 24.6 - from the file “MMXCore.8bx”
Mosaic Tiles 24.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.6 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.6 - from the file “Filter Gallery.8bf”
Note Paper 24.6 - from the file “Filter Gallery.8bf”
NTSC Colors 24.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.6 - from the file “Filter Gallery.8bf”
OpenEXR 24.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.6 - from the file “Filter Gallery.8bf”
Palette Knife 24.6 - from the file “Filter Gallery.8bf”
Patchwork 24.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.6 - from the file “Standard MultiPlugin.8bf”
PCX 24.6 - from the file “PCX.8bi”
Photocopy 24.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.6 - from the file “ChannelPort.8bf”
Pinch 24.6 - from the file “Standard MultiPlugin.8bf”
Pixar 24.6 - from the file “Pixar.8bi”
Plaster 24.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.6 - from the file “Filter Gallery.8bf”
Pointillize 24.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.6 - from the file “PBM.8bi”
Poster Edges 24.6 - from the file “Filter Gallery.8bf”
Radial Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Radiance 24.6 - from the file “Radiance.8bi”
Range 24.6 - from the file “statistics.8ba”
Render Color Lookup Grid 24.6 - from the file “Export3DLUT.8be”
Reticulation 24.6 - from the file “Filter Gallery.8bf”
Ripple 24.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.6 - from the file “Filter Gallery.8bf”
Save for Web 24.6 - from the file “Save for Web.8be”
ScriptingSupport 24.6 - from the file “ScriptingSupport.8li”
Shear 24.6 - from the file “Standard MultiPlugin.8bf”
Skewness 24.6 - from the file “statistics.8ba”
Smart Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.6 - from the file “Filter Gallery.8bf”
Solarize 24.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.6 - from the file “Filter Gallery.8bf”
Spherize 24.6 - from the file “Standard MultiPlugin.8bf”
Sponge 24.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.6 - from the file “Filter Gallery.8bf”
Stained Glass 24.6 - from the file “Filter Gallery.8bf”
Stamp 24.6 - from the file “Filter Gallery.8bf”
Standard Deviation 24.6 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.6 - from the file “Filter Gallery.8bf”
Summation 24.6 - from the file “statistics.8ba”
Targa 24.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.6 - from the file “Filter Gallery.8bf”
Tiles 24.6 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.6 - from the file “Filter Gallery.8bf”
Twirl 24.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.6 - from the file “Filter Gallery.8bf”
Vanishing Point 24.6 - from the file “VanishingPoint.8bf”
Variance 24.6 - from the file “statistics.8ba”
Water Paper 24.6 - from the file “Filter Gallery.8bf”
Watercolor 24.6 - from the file “Filter Gallery.8bf”
Wave 24.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.6 - from the file “WIASupport.8li”
Wind 24.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.6 - from the file “WBMP.8bi”
ZigZag 24.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 980 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 50165 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 1001 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 1006 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 46546 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.23.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Neural Filters (Prepared) 1.15.0.95 - from the file "Required Folder"
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 50169 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.13.0.0 - from the file "Required Folder"
Loaded at: 50173 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 47088 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 47093 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.5.0.71 - from the file "Required Folder"
Loaded at: 50178 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 27

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “D:\Program Files\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “D:\Program Files\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Installed TWAIN devices: NONE

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Explorer ,
Jun 09, 2023 Jun 09, 2023

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The problem persists even after the latest Beta update on 6/9/2023. It does not occur in the full release as of this post.

Could it be that I have an outdated motherboard?

Screenshot 2023-06-09 145049.pngScreenshot 2023-06-09 145112.png

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Explorer ,
Jun 11, 2023 Jun 11, 2023

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Screenshot 2023-06-11 074808.pngScreenshot 2023-06-11 074916.png

I followed the steps in the link you shared. I do not have an alternate/second graphics device indicated in the Device Manager.

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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Greetings @LetsReason 

Are you selecting the Object Section Tool?

 

Screenshot 2023-06-12 at 11.31.33 AM.png

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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@LetsReason if you are using Object Seletion tool, try the more stable setting, does the issue persist?

 

Screen Shot 2023-04-26 at 12.33.45 PM.png

 

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Adobe Employee ,
Jun 12, 2023 Jun 12, 2023

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A few more things to look into:

 

The reboot issue could lean to bad hardware.

Also, check your Windows system logs for any clues, ie GPU drawing more power than the system can handle?

 

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Explorer ,
Jun 13, 2023 Jun 13, 2023

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Explorer ,
Jun 13, 2023 Jun 13, 2023

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I did as you suggested. It still reboots.

 

More clarification: I just did a long left-click on all of the expandable tool sets in the default toolbar. The only ones that reboot the machine are the Selection Tools.

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Explorer ,
Jun 13, 2023 Jun 13, 2023

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My motherboard is from about 2015, so it certainly can be developing issues.

My video card is about 6 months old, but even new hardware can have issues.

My power supply is 1200 watts, but, again, is from about 2015.

Included is a video of the task manager at the time of reboot.

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Explorer ,
Jun 13, 2023 Jun 13, 2023

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I'm sorry. I forgot to point out. 

When I change the Image Processing settings to more stable, as you suggested, they do not seem to take. When I restart Photoshop Beta, they have returned to the original settings. That is why I changed them in the video.

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Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

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@LetsReason the team was wondering... 

 

1. Start Ps

2. Go to settings/set More Stable

3. Quick Ps

4. Restart Ps, did the settings change back?

 

If this is what is happening, it is possible that Ps is crashing before exiting.

 

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Adobe Employee ,
Jun 15, 2023 Jun 15, 2023

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The team will look into this.

 

Status Acknowledged

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Adobe Employee ,
Jun 21, 2023 Jun 21, 2023

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At this time we are not able to reproduce your issue @LetsReason if you can share any other steps you use to see it or any other info we will be happy to try again.

 

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Explorer ,
Jun 21, 2023 Jun 21, 2023

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Thank you, Cory. 

It appears to be working now, but please note what I went through to troubleshoot it. It may be helpful for someone else.

 

Of course, I went through all the updating processes for firmware and software.

I uninstalled Photoshop and Photoshop Beta.

I scanned all of my drives for errors and none were reported.

I rebooted.

I checked the S.M.A.R.T. reports on the drives and the E: Data drive had a flag on ECC error returns.

I reinstalled Photoshop and set the scratch disk to D: with 500Gb of space free. It ran fine.

I reinstalled Photoshop Beta and set the scratch disk to D: and it appeared to run fine. The old issue was not there.

The only significant difference that I could find that may have changed the dynamic was to recognize the E: Data drive may be having problems and deciding not to include it in the scratch disks.

 

Sorry for the distraction. I will come back here if there are any more rebooting issues, possibly indicating the problem was not fixed.

SMART ECC errors.png

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Explorer ,
Jun 21, 2023 Jun 21, 2023

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Hmm. I was going over my post and just realized, the original installation of Photoshop Beta that had the rebooting issue was using the C: drive for its scratch disk, not the Error-riddled E: Data drive. So now I'm not sure what is going on.

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Community Expert ,
Jun 22, 2023 Jun 22, 2023

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Hi @LetsReason according to your supplied system info reports both were using the D: drive not the C:.

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Explorer ,
Jun 22, 2023 Jun 22, 2023

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Hey @Kevin Stohlmeyer ,

 

My OP was on the drive you suggested might not have enough room for the scratch disk because it was only 98 GB. That is my C: drive which is a 256 GB SSD drive and the Windows install. After that exchange, I always changed the scratch disks to D: and E: .

 

The D: drive is an SSD and is the Photoshop Beta install drive with about 500 GB free. The E: drive is an HDD with about 3 TB free (I use it as my data drive).

 

I used that combination until the solution post where I unchecked the E: drive because the S.M.A.R.T report turned up critical ECC Report Errors.

 

Not sure if that helps. 🤔

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Adobe Employee ,
Jul 11, 2023 Jul 11, 2023

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Hi @LetsReason are you on the latest 24.7 and does this still happen? Is it possible that it could be a power or RAM issue that is causing this, have you tested or looked into this?

 

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Explorer ,
Jul 13, 2023 Jul 13, 2023

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LATEST
As I mentioned in my last post on this topic, it started working correctly. I thought it was connected to my changing the scratch disk away from a drive reporting errors, but after further investigation, that did not line up. So, I'm left not knowing what was causing the reboot.

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