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P: Photoshop Beta Startup Error (0xc0000142)

Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Unbenannt.jpg.

 

The program starts with an error message and then shuts down.

Bug Fixed Locked
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correct answers 1 Correct answer

Adobe Employee , May 22, 2024 May 22, 2024

Thank you all for letting us know that the recent update fixed this for you. IF you still have the error 142 AND have the latest Ps beta installed, 25.10, please start a new thread so the team can investigate what might be happening for your system.

 

Thanks,

Cory - Photoshop Product Manager

Status Fixed

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341 Comments
Community Beginner ,
May 08, 2024 May 08, 2024

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No me arranca el photoshop beta.... da un error .... la aplicación no se pudo iniciar correctamente

error 0xc0000142

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Explorer ,
May 08, 2024 May 08, 2024

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E continuamos a deriva,  a quase 15 dias.

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Explorer ,
May 08, 2024 May 08, 2024

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Alas, today's (May 8, 2024) PS Beta update still won't launch. I don't even get to the splash screen. Once again, I have DxO's Nik collection installed.

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Explorer ,
May 08, 2024 May 08, 2024

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Something curious also happens after I update the Beta version. When I go to the released version of Bridge and try to open an image into the released version of Photoshop, I get the Error (Oxc0000142). It's happened several times. The only remedy I've found is to uninstall both Bridge and Photoshop, power down my computer and then restart and download both Bridge and Photoshop. Somehow the Beta version of PS affects the released version of Photoshop 25.7

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Community Beginner ,
May 08, 2024 May 08, 2024

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vero l'ho notato anch'io

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Hi everyone.

Please post your current Ps beta version that is giving you this error. The team is trying to see if it is one specific one or all in 25.9.

 

Simple post the FIRST line in your sysinfo: Adobe Photoshop Version: 25.9.0 20240506.m.2611 c1372bf arm64 (for example)

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
May 08, 2024 May 08, 2024

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@CShubert My 25.9 Beta version doesn't start (only an error message is shown), so how can I access sysinfo?

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Community Beginner ,
May 08, 2024 May 08, 2024

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today I tried to (again) download n. 25.9 and oh! miraculously it finally worked...
Sysinfo = Adobe Photoshop Version: 25.9.0 20240506.m.2611 c1372bf x64

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Community Beginner ,
May 08, 2024 May 08, 2024

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I can only copy the version information from the properties of the EXE file: 25.9.0.2611.
@geo kaz  I'll try to do what you did. I tried it a few days ago and it didn't help. Maybe today it will work 🙂

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New Here ,
May 08, 2024 May 08, 2024

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Adobe Photoshop Version: 25.8.0 20240411.m.2581 c235e07 x64

plz do it

i cant post it to adobe teem

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New Here ,
May 08, 2024 May 08, 2024

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Adobe Photoshop Version: 25.9.0 20240411.m.2581 c235e07 x64

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Adobe Employee ,
May 08, 2024 May 08, 2024

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@ستوديو علاء37269414xhcn the version you are sharing is not the current one. Have you tried the most recent and do you have the same issue?  Want to make sure we understand where you are in this issue.

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
May 08, 2024 May 08, 2024

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Still doesn't work my Beta 25.9.0.2611 after reinstallation 😞

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Community Beginner ,
May 08, 2024 May 08, 2024

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How to post the sysinfo, when the app is not running? It is the very latest version 25.9.0.26.11

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Explorer ,
May 08, 2024 May 08, 2024

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Still not working.. How to post the sysinfo, when the app is not running? 

 

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Explorer ,
May 08, 2024 May 08, 2024

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Screenshot_224.jpg

 

LAst version in ADobe Creative Cloud

 

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Community Beginner ,
May 08, 2024 May 08, 2024

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@CShubert 
Adobe Photoshop Version: 25.8.0 20240411.m.2581 c235e07 x64 works for me.
Just downloaded 25.9 again, and still the (0xc0000142) error at startup. Not even the spash screen pops up. So, I can't give the version number of the version that gives the problem.

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Community Beginner ,
May 09, 2024 May 09, 2024

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Today I Try again to update an got this information. Update required
System must be updated before installing Permiere Pro Beta. Required version: - Processor with support for Avance Vector Extensions 2 ( AVX2) requiredUnbenannt.png

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Community Beginner ,
May 09, 2024 May 09, 2024

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AVX2 support for Intel processors

AVX2 was first supported by processors of the Haswell architecture (Intel) and was then further developed in the following generations. Today, many Intel processors support AVX2, including:

4th and 5th generation Intel Core i5 and i7 processors
4th and 5th generation Intel Xeon processors
6th and 7th generation Intel Core i3, i5 and i7 processors
6th and 7th generation Intel Xeon processors

Translated with DeepL.com (free version)

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Community Beginner ,
May 09, 2024 May 09, 2024

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For me, that means a hardware update.
I am still running an Intel Core i5-3570, which is a 3rd generation CPU and does not yet have Advanced Vector Extension 2 AVX2. This is only available on the Intel I5 from version 4.

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Community Beginner ,
May 09, 2024 May 09, 2024

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This means that all of us running 3rd generation Intel processors will probably not be able to install the 25.09 beta update. So, let's go buy new computers. 🙂

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Community Beginner ,
May 09, 2024 May 09, 2024

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I don't quite understand what you mean. How is the Photoshop issue related to Premiere Pro?

Photoshop Beta 25.9 doesn't work on my PC with i5 Gen 7.

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Community Beginner ,
May 09, 2024 May 09, 2024

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My Laptop works with Intel i7 8550U and the Beta Version 25.09 runs perfect.

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Community Beginner ,
May 09, 2024 May 09, 2024

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On my second PC also with i5 Gen 7 new Beta also works perfect, so I think there is no dependence on the processor generation. Maybe some other issue, but maybe I am wrong.

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New Here ,
May 09, 2024 May 09, 2024

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yes i have same problem but it work with 25.8 only

25.9 v not working 000000000142

 

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