P: Photoshop Beta Startup Error (0xc0000142)

[reimundl1594886]

.

The program starts with an error message and then shuts down.

[AlexDSBR]

@reimundl1594886  but you print say  PREMIERE.. not  photoshop beta

[reimundl1594886]

sorry but is the same for Photoshop.

[ستوديو علاء37269414xhcn]

انا غيرت رقم الاصدار في الرساله من ٨ الي ٩ لاني لم افهم المطلوب بالضبط

[AlexDSBR]

@reimundl1594886 não há nada oficial

Oficialmente ainda é compativel com o nosso sistema

[JABdesign007]

I have also have no luck running PS beta v25.9.

When Googling this particular Windows error code, I noticed that users complain that the same “shutdown / dialog box with error code ...0142” behavior occurs in Premiere Pro, Media Encoder, and Audition, versions 24.1 and later.

Apparently, this happens on older CPUs that don’t support the AVX2 instruction set.

My CPU happens to be one of those older ones.

Based on the info above, I’m guessing that PS beta v25.9 and future stable versions of Photoshop 2024 may no longer run on Windows systems with the old non-AVX2 CPUs...?

[David_Cuesta_R]

What I really think this means is that, far from finding a solution that can fix the error, we are told that we must update our machines (which work perfectly and are capable of working perfectly if they would fix the problem).
It's hilarious!
That's not a solution.

[#8]

A mi me funcionó la primera actualización que hicieron al 25.9 a los pocos
días actualizaron otra vez y ya no puede abrir el programa.

[Aggro1313]

Same here. I had 29.9 installed and working for a whole day. Came back the next day and I got this error. Haven't been able to open it since

[Francesco32019656quxq]

Idem

[David_Cuesta_R]

A mí me pasó justo lo mismo.
Por eso lo de las versiones de PC más actuales... como que no me encaja.

Y, por lo visto, echan el culo fuera y resulta que la culpa es nuetsra o de nuestras "máquinas obsoletas" (léase con ironía, claro).

[NoloSQ]

8/5/2024 15:28 Application Error             Nombre de la aplicación con errores: Photoshop.exe, versión: 25.9.0.2603, marca de tiempo: 0x662ea4c0
Nombre del módulo con errores: dvacore.dll, versión: 24.2.0.1, marca de tiempo: 0x65df5ea2
Código de excepción: 0xc000001d
Desplazamiento de errores: 0x0000000000075a63
Identificador del proceso con errores: 0x7900
Hora de inicio de la aplicación con errores: 0x01daa15c6463897d
Ruta de acceso de la aplicación con errores: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Photoshop.exe
Ruta de acceso del módulo con errores: C:\Program Files\Adobe\Adobe Photoshop (Beta)\dvacore.dll
Identificador del informe: e86714f2-dc14-40fc-8918-5fe4aea4a100
Nombre completo del paquete con errores: 
Identificador de aplicación relativa del paquete con errores:

[CShubert]

@NoloSQ did you file this crash with the Crash Reporter tool?

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

Thanks,

Cory - Photoshop Product Manager

[SergioAnddrade]

Eu custo acreditar que agora o Photoshop vai obrigar meio mundo a atulizar sua maquina que por ventura roda tudo que precisa, somente para que a atualizacao funcione. Deve haver uma forma de adaptar para que ainda funcionem. Ou uma versão que alguns recursos sejam desligados por não suportar. Mas nem abrir já acho uma grande mancada.

[jaygflash]

The application was unable to start correctly (0xc0000142) Click OK to close the application.....is the error message like everyone else on here is getting. The last version of Beta that works is 25.8 and have never had a problem updating until now. I've also tried calling you guys with no answer back or call back. I've been using Photoshop now since December and have loved it since. But the customer service hasn't been a pleasant experience at all. When the update first came out, that same day I messaged back and forth with an agent to only get a wait a few days and see what happens reply. Well it's been as you know well past a few days with no prevail. Please Help!

[Ronalmeida]

Sérgio, como comentei antes, liguei pro suporte da Adobe, parece que em Portugal, e a resposta burocrática foi que como o Photoshop é beta estamos sujeitos a esse tipo de situação.
Simples assim

--

(Removed)

[joansmithtampa]

PS Beta will not open. I get the message 0xc0000142. Have fully uninstalled/reinstalled with reboots in between everything tried. 

Regular PS info, first line: Adobe Photoshop Version: 25.7.0 20240415.r.504 130b225 x64
Device name DESKTOP-backup
Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
Installed RAM 32.0 GB
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 22H2
OS build 19045.4291
Experience Windows Feature Experience Pack 1000.19056.1000.0

Worked fine, then stopped working. Had work to do so have not tried Beta for a few days and can't recall if there was an upgrade that caused this, but I don't think so.

[AlexDSBR]

20 dias depois. Adobe ta  para o problema. hhehe.

[Freddy1964ful3727188633f6]

Hola. Quiero informar que, después de instalar la nueva versión de Photoshop Beta, no me permite abrir y me aparece el siguiente mensaje: "La aplicación no se pudo iniciar correctamente (0xc0000142). Haga click en Aceptar para cerrarla". Cabe aclarar que, en las versiones anteriores, Photoshop, Lightroom y Photoshop Beta, funcionaban correctamente. Gracias.

[jjgallegos]

Please correct me if I'm off-base or wrong. My understanding is that this forum is to report bugs on the BETA version of PS to help the developers vet out issues before they are integrated into a release version. Understanding that the release version of PS must work on multiple and disparate platforms as well as different operating systems, the task of vetting bugs and fixing them must be very challenging in the least. While I'm anxious, as you all are, to try the Firefly Model 3 in the latest BETA release, I think we should be patient and let the development team iron out the issues. There is no need for anger, disparaging remarks, or calling support lines. The team knows there is a problem or problems (as Cory Shubert has acknowledged) and they are currently trying to fix it. It could be fixed tomorrow or in a month. Let's be patient. Remember, this is a BETA version. One can always work with the release version--Photoshop 25.7.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[AlexDSBR]

Todo mundo aqui sabe disso, e estamos aqui justamente ajudando. E pagando por isso, pois só tem acesso ao beta OS PAGANTES!

ou seja estamos pegando para  DESENVOLVER O  programa

e está tudo certo.

[Iron_Hell]

Same problem here, and if i try to return to the beta 25.8 it crash during the start, the beta 25.8 work very well before the update 

[Jon5FE2]

This morning I wernt to start PS CC Beta 25.9 to find I had the above message (Application unable to start properly 0xc0000142)

Ive already made sure everything is updated, all the other apps in my account are updated and Ive restarted my PC but nothing has sorted it out

I'm on a PC, Windows 10 up to date (Version 10.0.19045 Build 19045) Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s) - Version 10.0.19045 Build 19045

Seems to have happened since the recent update yesterday

[jane-e]

@Jon5FE2 

I've moved your post from Creative Cloud Desktop to the Photoshop Beta forum.

Jane

[Jon5FE2]

Apologies, I just followed the links