P: Photoshop Beta Startup Error (0xc0000142)

[reimundl1594886]

.

The program starts with an error message and then shuts down.

[Jose Hoyos292371992coy]

No me arranca el photoshop beta.... da un error .... la aplicación no se pudo iniciar correctamente

error 0xc0000142

[AlexDSBR]

E continuamos a deriva,  a quase 15 dias.

[jjgallegos]

Alas, today's (May 8, 2024) PS Beta update still won't launch. I don't even get to the splash screen. Once again, I have DxO's Nik collection installed.

[jjgallegos]

Something curious also happens after I update the Beta version. When I go to the released version of Bridge and try to open an image into the released version of Photoshop, I get the Error (Oxc0000142). It's happened several times. The only remedy I've found is to uninstall both Bridge and Photoshop, power down my computer and then restart and download both Bridge and Photoshop. Somehow the Beta version of PS affects the released version of Photoshop 25.7

[paolo31764324gp4i]

vero l'ho notato anch'io

[CShubert]

Hi everyone.

Please post your current Ps beta version that is giving you this error. The team is trying to see if it is one specific one or all in 25.9.

Simple post the FIRST line in your sysinfo: Adobe Photoshop Version: 25.9.0 20240506.m.2611 c1372bf arm64 (for example)

Thanks,

Cory - Photoshop Product Manager

[Anita37078454339e]

@CShubert My 25.9 Beta version doesn't start (only an error message is shown), so how can I access sysinfo?

[geo kaz]

today I tried to (again) download n. 25.9 and oh! miraculously it finally worked...
Sysinfo = Adobe Photoshop Version: 25.9.0 20240506.m.2611 c1372bf x64

[Anita37078454339e]

I can only copy the version information from the properties of the EXE file: 25.9.0.2611.
@geo kaz  I'll try to do what you did. I tried it a few days ago and it didn't help. Maybe today it will work 🙂

[ستوديو علاء37269414xhcn]

Adobe Photoshop Version: 25.8.0 20240411.m.2581 c235e07 x64

plz do it

i cant post it to adobe teem

[ستوديو علاء37269414xhcn]

Adobe Photoshop Version: 25.9.0 20240411.m.2581 c235e07 x64

[CShubert]

@ستوديو علاء37269414xhcn the version you are sharing is not the current one. Have you tried the most recent and do you have the same issue?  Want to make sure we understand where you are in this issue.

Thanks,

Cory - Photoshop Product Manager

[Anita37078454339e]

Still doesn't work my Beta 25.9.0.2611 after reinstallation 😞

[webstyle1]

How to post the sysinfo, when the app is not running? It is the very latest version 25.9.0.26.11

[AlexDSBR]

Still not working.. How to post the sysinfo, when the app is not running? 

[AlexDSBR]

LAst version in ADobe Creative Cloud

[JohnDG Photography]

@CShubert 
Adobe Photoshop Version: 25.8.0 20240411.m.2581 c235e07 x64 works for me.
Just downloaded 25.9 again, and still the (0xc0000142) error at startup. Not even the spash screen pops up. So, I can't give the version number of the version that gives the problem.

[reimundl1594886]

Today I Try again to update an got this information. Update required
System must be updated before installing Permiere Pro Beta. Required version: - Processor with support for Avance Vector Extensions 2 ( AVX2) required

[reimundl1594886]

AVX2 support for Intel processors

AVX2 was first supported by processors of the Haswell architecture (Intel) and was then further developed in the following generations. Today, many Intel processors support AVX2, including:

4th and 5th generation Intel Core i5 and i7 processors
4th and 5th generation Intel Xeon processors
6th and 7th generation Intel Core i3, i5 and i7 processors
6th and 7th generation Intel Xeon processors

Translated with DeepL.com (free version)

[reimundl1594886]

For me, that means a hardware update.
I am still running an Intel Core i5-3570, which is a 3rd generation CPU and does not yet have Advanced Vector Extension 2 AVX2. This is only available on the Intel I5 from version 4.

[reimundl1594886]

This means that all of us running 3rd generation Intel processors will probably not be able to install the 25.09 beta update. So, let's go buy new computers. 🙂

[Anita37078454339e]

I don't quite understand what you mean. How is the Photoshop issue related to Premiere Pro?

Photoshop Beta 25.9 doesn't work on my PC with i5 Gen 7.

[reimundl1594886]

My Laptop works with Intel i7 8550U and the Beta Version 25.09 runs perfect.

[Anita37078454339e]

On my second PC also with i5 Gen 7 new Beta also works perfect, so I think there is no dependence on the processor generation. Maybe some other issue, but maybe I am wrong.

[ستوديو علاء37269414xhcn]

yes i have same problem but it work with 25.8 only

25.9 v not working 000000000142