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P: Photoshop Beta Startup Error (0xc0000142)

Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Unbenannt.jpg.

 

The program starts with an error message and then shuts down.

Bug Fixed Locked
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Desktop-Windows

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correct answers 1 Correct answer

Adobe Employee , May 22, 2024 May 22, 2024

Thank you all for letting us know that the recent update fixed this for you. IF you still have the error 142 AND have the latest Ps beta installed, 25.10, please start a new thread so the team can investigate what might be happening for your system.

 

Thanks,

Cory - Photoshop Product Manager

Status Fixed

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New Here ,
May 06, 2024 May 06, 2024

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I have the same problem, I updated to version 25.9 and everything worked fine the other day, but it doesn't work anymore...it doesn't make sense.

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Community Beginner ,
May 06, 2024 May 06, 2024

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@David_Cuesta_R
Sorry to say, but 25.9 is a ßeta version. Which means when you use it, you're a beta-tester.
We don't pay for the beta's, we pay for the released version, which is still 25.7. Hope you installed both.
I'm sure the developpers are looking into the problem we all stated and it will be solved before it is officially released.

I too have deinstalled, restarted the pc to be sure to be rid of remaining parts in memory,  re-installed it. No solution so far.
Some have it on I5 processors, some on I7 (like me). I feel this is not the culprit. It might be the GPU or even the Windows version.

If this happens in the released version, I won't be happy and be sure I will show.  But this is a ßeta.
For the moment, try to install the former ßeta-version 25.8, which works for me, same as 25.7 the official released one.

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Community Beginner ,
May 06, 2024 May 06, 2024

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@JohnDG Photography 
You are right, but if the app is not even running, its not a beta - it's NOTHING. And so there is nothing to test.
No, we don't pay for a beta, but I paid with unsuccessful hours of my precious time, with trying to make it work.
And Adobe has no solution in more than one week 😞

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Community Beginner ,
May 06, 2024 May 06, 2024

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Like @JohnDG Photography already said, you can test 25.8 version.

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Community Beginner ,
May 07, 2024 May 07, 2024

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Nothing has changed with today's update. But then I don't understand one thing: they make the beta version to get feedback on how the improvements work and they seem to get annoyed if someone points out that the updates don't work.

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Explorer ,
May 07, 2024 May 07, 2024

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Community Beginner ,
May 07, 2024 May 07, 2024

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aggiornamento tutto uguale non funziona errore 142

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Community Beginner ,
May 07, 2024 May 07, 2024

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After today's update, Beta 25.9 still works fine on my second PC, where 25.9 was my first Beta (parameters: i5 Gen 7, NVIDIA GeForce GT 630, Windows 10).

 

I'll check later to see if I still get the error message on my first PC, where 25.9 was one of the next ones Beta releases on this PC.

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Explorer ,
May 07, 2024 May 07, 2024

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@Anita37078454339e não entendi...

Você está dizendo que sua situação continua igual a antes?

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Community Beginner ,
May 07, 2024 May 07, 2024

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I have 2 PCs - on one PC there are no changes (Beta 25.9 works), and on the other PC I don't know yet - I will check in the evening.

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Explorer ,
May 07, 2024 May 07, 2024

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Hello,
I don't understand either!
We already have 2 updates (including today) and the 2 are not usable!!!
I would like to know if any of the friends here are using this new update?
Cheers

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Explorer ,
May 07, 2024 May 07, 2024

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Hello.

Well, I can't explain it either...

I, of course, still can't use the beta. And, if they have us users as beta testers, why don't they fix something as important as this as soon as they can?

I don't understand...

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New Here ,
May 07, 2024 May 07, 2024

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Same problem, and error message!

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New Here ,
May 07, 2024 May 07, 2024

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KjellRune5EC3_0-1715103311073.png

 

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Community Beginner ,
May 07, 2024 May 07, 2024

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No changes for me after today's update:
- on one PC the Beta 25.9 version works (i5 Gen 7, NVIDIA GeForce GT 630, Windows 10)
- on another PC the Beta 25.9 version doesn't work (i5 Gen 7, NVIDIA GeForce GTX 560 Ti, Windows 10)

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New Here ,
May 07, 2024 May 07, 2024

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If paying users aren't paying for the Beta version, who is paying for it?
As Beta version testers, we are supposed to complain about it.

Still not working.

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Explorer ,
May 07, 2024 May 07, 2024

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Any return from the team @CShubert plz.....

 

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New Here ,
May 07, 2024 May 07, 2024

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osea que puede ser la placa de video el problema? yo uso con una gtx 1050 ti de 4gb

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Explorer ,
May 07, 2024 May 07, 2024

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Acho que a Adobe não se importa com nos dos computadores menos parrudos. 

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Community Beginner ,
May 07, 2024 May 07, 2024

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Hace dias instale photoshop Beta 25.9 funcionaba perfecto hasta que se actualizo, luego de ese proceso al actualizar la version de photoshop beta 25.9 el programa no se abre "La aplicacion no se abre correctamente (0xc0000142) Haga clic en aceptar para cerrarla", alguien que pueda solucionarlo por favor, gracias.

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Community Beginner ,
May 08, 2024 May 08, 2024

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@Anita37078454339e

 

do you have plugins on those pc's ?  On the one that is working ?

I'm using Topaz plugins. And on their forum, there a mension of ß25.9 having problems with the plugins. But not just their plugins, but any.

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Community Beginner ,
May 08, 2024 May 08, 2024

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No plugins.

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Explorer ,
May 08, 2024 May 08, 2024

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@JohnDG Photography Não estou te ententando,  ontem, você veio aqui deu uma resposta grosseira, e fechou, trancou o tópico,  de um problema  RECONHECIDO OFICIALMENTE  pela ADOBE. Qual é seu problema? Se não pode ajudar, não tente atrapalhar. Somos TEstadores betas estamos pegando pelo desenvolvimento do programa, e sim temos dirieto e obrigação de reportar problemas para o lançamento oficial.Se não pode ajudar, apenas siga em frente.

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Explorer ,
May 08, 2024 May 08, 2024

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@SergioAnddrade Infelizmente estou começando achar isso tabém...

 

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Community Expert ,
May 08, 2024 May 08, 2024

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@Hector37147992mwy2 

 

I've moved your post from Creative Cloud Desktop to the Photoshop Beta forum for you.

 

Does the released version of Photoshop work for you?

 

Jane

 

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