When using the remove tool in the latest beta version of Photoshop, I end up with a black smudge mark (see attached photo). Am I the only one with this issue? Thanks
Glad to see all the failures with the remove tool. I will be uninstalling PS Beta forthwith. I cannot bill my clients for wasting time being a PS guinea pig.
Hi all. Im using PS beta 25.10 abd PS-Regular 24.7 and the Black Blotches still persists. I love the Remove Tool. It is singularly one of the most awesome updates yet and i hope it gets fixed soon!
I'm getting the same issue on the new version 25 (Photoshop 2024) that was just released. I'm on a MacBook Pro 16 inch, 2019 Intel, macOS 13.5.2 with an AMD Radeon Pro 5300M 4GB video card.
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Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
I'm having the same issue since I updated to Beta 25.1 and PS 25. A blob of black and grey pixels shows up. Has anyone found a decent solution? This is definitely a bug.
I am updated to the most recent version of photoshop and was hoping this bug would be fixed (the remove tool worked fine for me for awhile then stopped in the summer, i veen tried Beta at the time, and it did not work either) -- I was hoping with the newest update it would be fixed but I am still having this issue! I tried the "fix" linked in the known issues -- i changed the setting and restarted me computer and I still just get a giant black pixellated spot wherever I have tried to use the remove tool. PLEASE fix this!!!
I have also updated to the latest Photoshop 2024 (version 25.0.0) and the black smudge appears whenever I try to use the Remove tool. I have a Macbook Pro with one of the affected Intel UHD graphics cards and had previously disabled automatic graphics switching, so that didn't solve the problem with the Remove tool in Photoshop 2024. Come on Adobe--please, please fix this! There have to be hundreds of thousands of computers with those graphics cards!
@FranGal12 you have posted about Ps release based on your sysinfo, this thread is for Ps beta so please be sure to post your issue on the Ps release forum for the best response.
My 10 cents. I also have this problem of the correction tool leaving a black spot or a black line after trying to remove a smudge. All of a sudden since a couple of days. Working on Photoshop 2024 version 25.6. It is rather annoying I'd say! The only thing I discovered that if you just keep going correcting more smudges and in the end you click command+Z just once they all disappear and no harm seems to be done.
@sierdo it appears that you have a CC Photography plan that indeed includes any and all Ps betas....
Try logging out and then back in to your CCD app, then click on Apps on the left side, then scroll accross the top to Betas and you should see Ps and if there is a new one, you should get a button to update.
If you do not see this, please share your sysinfo and we will see if something else is going on.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you! Did all you told me to do and now have 25.9 Beta open. It seems we're "back in business" hence everything looks like the PS I was used to a couple of months ago. The million dollar question remains... What happened that made PS go off track so badly, urging dozens of paying users to frantically look for workarounds? And.. when is it going out of Beta stage?
Still having the black smudge issue in both regular Photoshop and the Beta (which apparently was just updated today - v25.11). The posted workaround doesn't work for me as I'm on a PC. I did disable GPU acceleration in settings.
Adobe Photoshop Version: 25.11.0 20240623.m.2675 16df996 x64 Number of Launches: 1 Operating System: Windows 11 64-bit Version: 11 or greater 10.0.22635.3790 System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 3400 MHz Built-in memory: 32694 MB Free memory: 20958 MB Memory available to Photoshop: 25131 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.13.2 SAM SDK Version: 7.7.0-fio ACP.local Status: - SDK Version: 3.4.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.1.2.2 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.4 Open Color IO version: 2.3.2 C2PA library version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0 NGL Version: 1.38.0.10 Sophia Info: - Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:81680 variationID:252711 Chalkboard: Disabled. D3D12Warp renderer: Disabled. Alias Layers: Disabled. Highbeam: Enabled. Image tile size: 1028K Image cache levels: 4 Font Preview: Large HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0 GPUForce: 0 useGPU: 0 useOpenCL: 0 isGPUCapable: 1 isGPUAllowed: 1 GPUName: AMD Radeon RX 6650 XT GPUVendor: AMD AMD Radeon RX 6650 XT UNKNOWN, AMD IsNativeGPUCapable: 1 IsOpenGLGPUCapable: 1 IsOpenCLGPUCapable: 1 HasSufficientRAM: 1 GPU accessible RAM: 8,147 MB Required GPU accessible RAM: 1,500 MB UseGraphicsProcessorChecked: 0 UseOpenCLChecked: 1 Windows remote desktop: 0 Windows available feature level: 12.2 Windows required feature level: 12.0 Windows has required feature level: 1 Display: 1 Display Bounds: (0, 0) -> (3840, 2160) Display scale: 1.5 Display Type: SDR Display: 2 Display Bounds: (3840, 0) -> (4920, 1920) Display scale: 1 Display Type: SDR ------- Sniffer output [0 ms] Launch GPUSnifferThread
Accented Edges 25.11 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 25.11 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 25.11 - from the file “Filter Gallery.8bf” Average 25.11 - from the file “Average.8bf” Bas Relief 25.11 - from the file “Filter Gallery.8bf” BMP 25.11 - from the file “Standard MultiPlugin.8bf” Camera Raw 16.4 - from the file “Camera Raw.8bi” Camera Raw Filter 16.4 - from the file “Camera Raw.8bi” Chalk && Charcoal 25.11 - from the file “Filter Gallery.8bf” Charcoal 25.11 - from the file “Filter Gallery.8bf” Chrome 25.11 - from the file “Filter Gallery.8bf” Cineon 25.11 - from the file “Cineon.8bi” Clouds 25.11 - from the file “Clouds.8bf” Color Halftone 25.11 - from the file “Standard MultiPlugin.8bf” Colored Pencil 25.11 - from the file “Filter Gallery.8bf” Conté Crayon 25.11 - from the file “Filter Gallery.8bf” Craquelure 25.11 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 25.11 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 25.11 - from the file “Standard MultiPlugin.8bf” Crosshatch 25.11 - from the file “Filter Gallery.8bf” Crystallize 25.11 - from the file “Standard MultiPlugin.8bf” Cutout 25.11 - from the file “Filter Gallery.8bf” Dark Strokes 25.11 - from the file “Filter Gallery.8bf” De-Interlace 25.11 - from the file “Standard MultiPlugin.8bf” Dicom 25.11 - from the file “Dicom.8bi” Difference Clouds 25.11 - from the file “Clouds.8bf” Diffuse Glow 25.11 - from the file “Filter Gallery.8bf” Displace 25.11 - from the file “Standard MultiPlugin.8bf” Dry Brush 25.11 - from the file “Filter Gallery.8bf” Entropy 25.11 - from the file “statistics.8ba” Export Color Lookup Tables 25.11 - from the file “Export3DLUT.8be” Extrude 25.11 - from the file “Standard MultiPlugin.8bf” FastCore Routines 25.11 - from the file “FastCore.8bx” Fibers 25.11 - from the file “Standard MultiPlugin.8bf” Film Grain 25.11 - from the file “Filter Gallery.8bf” Filter Gallery 25.11 - from the file “Filter Gallery.8bf” Fresco 25.11 - from the file “Filter Gallery.8bf” GigapixelApplyImageDataFilter NO VERSION - from the file “TopazGigapixelAIApply.8bf” GigapixelGatherImageDataFilter NO VERSION - from the file “TopazGigapixelAIGather.8bf” Glass 25.11 - from the file “Filter Gallery.8bf” Glowing Edges 25.11 - from the file “Filter Gallery.8bf” Grain 25.11 - from the file “Filter Gallery.8bf” Graphic Pen 25.11 - from the file “Filter Gallery.8bf” Halftone Pattern 25.11 - from the file “Filter Gallery.8bf” Halide Bottlenecks 25.11 - from the file “HalideBottlenecks.8bx” HDRMergeUI 25.11 - from the file “HDRMergeUI.8bf” HSB/HSL 25.11 - from the file “Standard MultiPlugin.8bf” IFF Format 25.11 - from the file “Standard MultiPlugin.8bf” Ink Outlines 25.11 - from the file “Filter Gallery.8bf” JPEG 2000 25.11 - from the file “JPEG2000.8bi” Kurtosis 25.11 - from the file “statistics.8ba” Lens Blur 25.11 - from the file “Lens Blur.8bf” Lens Correction 25.11 - from the file “Lens Correction.8bf” Lens Flare 25.11 - from the file “Standard MultiPlugin.8bf” Liquify 25.11 - from the file “Liquify.8bf” Matlab Operation 25.11 - from the file “ChannelPort.8bf” Maximum 25.11 - from the file “statistics.8ba” Mean 25.11 - from the file “statistics.8ba” Measurement Core 25.11 - from the file “MeasurementCore.8me” Median 25.11 - from the file “statistics.8ba” Mezzotint 25.11 - from the file “Standard MultiPlugin.8bf” Minimum 25.11 - from the file “statistics.8ba” MMXCore Routines 25.11 - from the file “MMXCore.8bx” Mosaic Tiles 25.11 - from the file “Filter Gallery.8bf” Multiprocessor Support 25.11 - from the file “MultiProcessor Support.8bx” Neon Glow 25.11 - from the file “Filter Gallery.8bf” Note Paper 25.11 - from the file “Filter Gallery.8bf” NTSC Colors 25.11 - from the file “NTSC Colors.8bf” Ocean Ripple 25.11 - from the file “Filter Gallery.8bf” OpenEXR 25.11 - from the file “Standard MultiPlugin.8bf” Paint Daubs 25.11 - from the file “Filter Gallery.8bf” Palette Knife 25.11 - from the file “Filter Gallery.8bf” Parametric Filter NO VERSION - from the file “MaterialFilter.8bf” Patchwork 25.11 - from the file “Filter Gallery.8bf” Paths to Illustrator 25.11 - from the file “Standard MultiPlugin.8bf” PCX 25.11 - from the file “PCX.8bi” Photocopy 25.11 - from the file “Filter Gallery.8bf” Picture Package Filter 25.11 - from the file “ChannelPort.8bf” Pinch 25.11 - from the file “Standard MultiPlugin.8bf” Pixar 25.11 - from the file “Pixar.8bi” Plaster 25.11 - from the file “Filter Gallery.8bf” Plastic Wrap 25.11 - from the file “Filter Gallery.8bf” Pointillize 25.11 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 25.11 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 25.11 - from the file “PBM.8bi” Poster Edges 25.11 - from the file “Filter Gallery.8bf” Radial Blur 25.11 - from the file “Standard MultiPlugin.8bf” Radiance 25.11 - from the file “Radiance.8bi” Range 25.11 - from the file “statistics.8ba” Render Color Lookup Grid 25.11 - from the file “Export3DLUT.8be” Reticulation 25.11 - from the file “Filter Gallery.8bf” Ripple 25.11 - from the file “Standard MultiPlugin.8bf” Rough Pastels 25.11 - from the file “Filter Gallery.8bf” Save for Web 25.11 - from the file “Save for Web.8be” ScriptingSupport 25.11 - from the file “ScriptingSupport.8li” Shear 25.11 - from the file “Standard MultiPlugin.8bf” Skewness 25.11 - from the file “statistics.8ba” Smart Blur 25.11 - from the file “Standard MultiPlugin.8bf” Smudge Stick 25.11 - from the file “Filter Gallery.8bf” Solarize 25.11 - from the file “Solarize.8bf” SP Substance Suite NO VERSION - from the file “MaterialSuite.8li” Spatter 25.11 - from the file “Filter Gallery.8bf” Spherize 25.11 - from the file “Standard MultiPlugin.8bf” Sponge 25.11 - from the file “Filter Gallery.8bf” Sprayed Strokes 25.11 - from the file “Filter Gallery.8bf” Stained Glass 25.11 - from the file “Filter Gallery.8bf” Stamp 25.11 - from the file “Filter Gallery.8bf” Standard Deviation 25.11 - from the file “statistics.8ba” Sumi-e 25.11 - from the file “Filter Gallery.8bf” Summation 25.11 - from the file “statistics.8ba” Targa 25.11 - from the file “Standard MultiPlugin.8bf” Texturizer 25.11 - from the file “Filter Gallery.8bf” Tiles 25.11 - from the file “Standard MultiPlugin.8bf” Topaz Gigapixel AI NO VERSION - from the file “TopazGigapixelAIAutomate.8bi” Torn Edges 25.11 - from the file “Filter Gallery.8bf” Twirl 25.11 - from the file “Standard MultiPlugin.8bf” Underpainting 25.11 - from the file “Filter Gallery.8bf” Vanishing Point 25.11 - from the file “VanishingPoint.8bf” Variance 25.11 - from the file “statistics.8ba” Water Paper 25.11 - from the file “Filter Gallery.8bf” Watercolor 25.11 - from the file “Filter Gallery.8bf” Wave 25.11 - from the file “Standard MultiPlugin.8bf” WIA Support 25.11 - from the file “WIASupport.8li” Wind 25.11 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 25.11 - from the file “WBMP.8bi” ZigZag 25.11 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 7.5.0.44 - from the file "Required Folder" CmdN: 1.19.30 UAB: 2.18.0-4 Loaded at: 122 ms - launch time impact: 429 ms Discover Panel (Loaded) 2405.100.0.17 - from the file "Required Folder" Loaded at: 123 ms - launch time impact: 119 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder" Loaded at: 3662 ms - launch time impact: 0 ms Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder" CCX Sharesheet UXP (Prepared) 30.8.1.0 - from the file "Required Folder" Content Credentials (Loaded) 0.44.6.0 - from the file "Required Folder" Loaded at: 3270 ms - launch time impact: 3 ms CC Libraries Panel (Prepared) 4.5.225.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\" CAPTURE: 2.0.41 STOCK: 4.2.2 In app notifications (Loaded) 2.0.20.0 - from the file "Required Folder" Loaded at: 3663 ms - launch time impact: 0 ms Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder" Loaded at: 3664 ms - launch time impact: 2 ms Photoshop Adjustments Panel (Loaded) 2.2.4.0 - from the file "Required Folder" Loaded at: 3664 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.8.42.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.4.17.0 - from the file "Required Folder" Loaded at: 3664 ms - launch time impact: 3 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3271 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3271 ms - launch time impact: 0 ms Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder" Scan time: 0 ms - entries: 31
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\index.html” com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\extensions\capture\capture.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\manager.html”
@kitl52186520 we see your drivers are 20 months old for the AMD Radeon RX 6650 XT, we suggest updating and restarting and seeing if this solves the issue for you.
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