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23

P: The color triangle is broken

Community Beginner ,
Oct 06, 2023 Oct 06, 2023

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The colour triangle is broken in the new version of photoshop, now it doesn't respond to the pipette colour selection.

 

image (1).pngexpand image

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correct answers 1 Correct answer

Adobe Employee , Nov 28, 2023 Nov 28, 2023

Hi all,

 

We are happy to announce the release of Photoshop version 25.2 (public version), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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Participant ,
Nov 20, 2023 Nov 20, 2023

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I just had to open Adobe on my old computer I'd updated it to 25.1 when testing before. If you still have the bug on your colour picker in the public release then remove your 'AppData\Roaming\Adobe\Adobe Photoshop 2024\Adobe Photoshop 2024 Settings' folder and put it somewhere safe/handy like your desktop. Back it up.

downgrade to 25.0.  Replace your Settings folder with a copy of your back up with everything except the file Adobe Photoshop 2024 Prefs.psp. Restart PS from the CCDesktop app. If this doesn't work then try restarting using ctrl+shift+win+alt and put your replace your Settings folder again. The stop where you restart with CCDeskopt app definitely seems to be important. 

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Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

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Hi all,

 

We are happy to announce the release of Photoshop version 25.2 (public version), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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