P: The color triangle is broken

[Oleg32253533uqm9]

The colour triangle is broken in the new version of photoshop, now it doesn't respond to the pipette colour selection.

[aimeeavant]

Experiencing same bug!

[POLICE PUBLIC CALL BOX]

포토샵 25.1.0 업데이트 후에
색상 슬라이더에 오류가 생겼어요.
어떤 색상을 선택해도 색상 슬라이더의 색상 값을 수치로 보여주지 않습니다.
버전 다운그레이드 이외의 해결 방법 아시는 분 계시는가요?

[Trevor.Dennis]

This is a known bug, and is being looked at. 

There are several other threads on the same issue.

[Daniel326158336bh2]

Same here. When will you get it fixed?

[War_Squirrel]

I am having the same issue. I reset the preferences, but that didn't solve the issue. I went back to a previous version 25.0.0 and the issue is resolved. However the issue of the program freezing that was resolved with the more recent version is back.

[filipes99183369]

Any update on this? This is really very annoying!

[Lisa33177902o7uu]

We beta users have this issue for months! This is rediculous how they managed to break something this essintial and ignore it in every single update (which we received dozens since it first appeared). To make matter worst now it's in "stable" version of Photoshop as well. This tells a lot about this company, their products and support nowadays.

[daniela6C15]

Yes, you are right! I'm thinking to move to clip studio paint XD

[jimm7497115]

Long story short  I can now select colours and my Colour Pane updates. So,  back your preferences folder, removed the old one following the locations  and instructions on previous page  then restart PS from the CCDesktop then replace all but Adobe Photoshop 2024 Prefs.psp. This is the only thing that's worked for me. To be honest I tried everything I could thik before and even went back to 24.1 so I've tried a lot of things. I'm pretty sure it's the Adobe Photoshop 2024 Prefs.psp file that is the issue. 

[Emilia5FC9]

I am having the same issue with all color windows (HSB, RGB, Hue Cube, etc). This is on-going for the last week for me.

[drtonyb]

Thanks Ps team, this issue seems to be fixed in the latest beta build.

[CShubert]

This issue has been fixed with the release of Adobe Photoshop Version: 25.2.0 20231101.m.2385 38bb2d3 arm64

If you still are having issues, please start a new thread so we can investigate.

[daniela6C15]

I have the updated version and still have the same issue

[CShubert]

@daniela6C15 as mentioned, please start a new thread and we will look into it.

[jimm7497115]

He said

'fixed with the release of Adobe Photoshop Version: 25.2.0 20231101.m.2385 38bb2d3 arm64'

I'm not seeing that update available yet, however if you read my other reply above I fixed it by stepping back to a working version and removing one of the preferences. see above.  

[daniela6C15]

This is great but the last update available  is 25.1.... I can't see yet : /

[CShubert]

@jimm7497115 the update went out this am so it is possible it not yet in your area of the world? Testing here shows it working as expected so when the update shows for you, please check and see if it is in fact fixed.

[CShubert]

@daniela6C15 are you talking about Ps release or Ps beta? Ps beta has been at 25.2 since 10/13 so we are not sure why you would not be seeing this yet.  Please check and make sure you are looking at Ps beta.

[defaulti7cbktnp9goj]

It works! Thanks, Beta update this morning.

[Jennifer27760991kbqd]

Exact issue as others have stated. Adobe Photoshop is up to date on the newest version. I use it daily and started experiencing this issue a few hours ago with no solution. Restarting both program and the computer has done nothing.

[jimm7497115]

I'm in the UK, it's still showing as 25.1 for me but, as soon as I see 25.2 I'll update and let you know. I'm fine with 25.0 though, after fixing the update and it's color pane issue which was a problem. I'll let you know. (I don't use beta anmore)

[biggeek]

Hi Cory, the update isnt available within CreativeCloud, still stuck on version 25.1. Is it a beta release?

[CShubert]

@jimm7497115  and @biggeek what happens if you log out of CCD, restart your computer then log back in and click on the Apps/Updates/Check for updates.... do you then get the notice of the new version?  The current version as of today is: Adobe Photoshop Beta Version: 25.2.0 20231104.m.2388 fdf2b8a arm64

If you are taking about Ps release, that version is: Adobe Photoshop Version: 25.1.0 20231016.r.120 ca99df2 arm64

This is the Ps beta forum so all threads should be about Ps beta and NOT Ps release, there is a seperate channel for those.

[jimm7497115]

I just googled the issue I was having with my Adobe software, this is where the solution was. Frankly as long as I got my Adobe Software working as I need it I don't care what the forum is. Without looking right at the top of the page you can't tell which forum it is and as an Adobe customer I don't think I should be ticked off not not noticing a tiny bit of text. thanks for the ticking off though. Nothing warms your heart about a company than a good telling off.

[jimm7497115]

and you've mentioned me and told me to waste a load of time today signing out restarting my computer and having to open up again all the work I had open for a wild goose chase. I said in my reply above that I DON'T USE BETA and I was more than happy using the version I managed to fix. I have no need of an update. I'm using CAPS because you set the precedence for it in your uncalled for reply to me. I'm really tired of being spoken to this way. I'm the customer! I thought Americans were known for the customer service skills. Clearly not at Adobe. Who do you Adobe forum staff think you are? Please don't CC me in on any more replies on this subject unless it's a genuine apology. I didn't ask for my time to be wasted today nor did I ask to be rubbed up the wrong way yet again by Adobe Staff thinking they have the right to boss their customer around. I have having a nice afternoon until I came to this forum! You all need to go on a customer service course! Remember who's paying here!