Shortcut/keys dont work in both Photoshop Beta (27.0.1)

Report · Oct 17, 2025

Hi, since a few days when opening Photoshop, the keys don't work properly.

I can't use CTRL+N or +O for a new file or to open a File.

When I open an image by mouse, I can click on the tools and rename the layers for example.

But I can't use the keys to select the tools or to increase/decrease my brush. The Function keys still work so I can show/hide my layers/colors etc.

Anyone an idea? Already went to Preferences/Tools and turned on/off Spring-loaded Tool Shortcuts, that didn't do the trick. Also tried booting in Save mode and clearing all preferences to defaults..

Nothing works.

If I open Illustrator, the keys work.

Anyone an idea? This drives me crazy 😞

Report · Oct 20, 2025

Johan @ Bazelmans have you tried just using Photoshop 2025 instead? Keyboard shortcuts do work for me in both Photoshop 2025 (non beta) and the Beta app.

Sometimes third-party apps (like screen recorders, clipboard managers, or even language input tools) can hijack or block shortcut keys. Try quitting background apps one by one to see if the issue resolves. Also, on your PC, Go to Settings > Time & Language > Language > Keyboard and ensure your layout matches your physical keyboard.

Report · Oct 20, 2025

Yes, I also have the 2025 version installed, but that one gave the same problems.

Report · Oct 20, 2025

Johan @ Bazelmans

Most often, we see that another application has taken over the shortcuts. Sometimes it's a browser. Reboot your computer, then run only Photoshop and nothing else and tell us if your shortcuts work.

Jane

Report · Oct 20, 2025

Tried it already, but no luck.. more strange, if Photoshop keys don't work because of another application, why is Illustrator working flawless?

Report · Oct 20, 2025

"Also tried booting in Save mode and clearing all preferences to defaults."

What were the steps you used to clear all preferences to defaults when you were in Safe Mode?

Jane

Report · Oct 20, 2025

In Preferences/General -> Reset preferences on quit

Report · Oct 20, 2025

Hi Johan @ Bazelmans please make sure you do a clean prefs install to rule out any files that might be staying behind to cause this.

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac) 

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.

Thanks,

Cory - Photoshop Product Manager

Report · Oct 20, 2025

I've uninstalled the Beta version. Installed the 'normal' version. Still same problem. In screenshot the System Info.

Report · Oct 20, 2025

Adobe Photoshop Version: 26.11.0 20250918.r.18 a87e57f x64 (final, Release)
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.6584
System architecture: Intel CPU Family:6, Model:7, Stepping:1, AVX2, AVX-VNNI, HybridCPU(8:12), HyperThreading
Physical processor count: 20
Logical processor count: 28
Processor speed: 2112 MHz
Built-in memory: 65241 MB
Free memory: 41842 MB
Memory available to Photoshop: 51169 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.11.1
SAM SDK Version: 14.3.2
ACP.local Status:
- SDK Version: 5.8.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.7.0.5
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.3.2
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3060 Ti
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3060 Ti UNKNOWN, NVIDIA
Intel(R) UHD Graphics 770 UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,024 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3440, 1440)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=321324723 -comment=Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64

[1 ms]
Start GetSnifferResult

[733 ms]
Start sniffer 2025-10-21 08:56:28
# Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=321324723 -comment=Photoshop Version: Adobe Photoshop 26.11.0 20250918.r.18 a87e57f x64

{80 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,440, 1,440)
Dimensions: (3,440 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,024 MB
VRAM: 8,024 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,205 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-08-14 000000.000000-000
Driver age: 14 months
Driver version: 32.0.15.6094
Supports UMA: UNSUPPORTED
D3D-ID: 9417

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,333 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,205 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2024-05-12 000000.000000-000
Driver age: 17 months
Driver version: 31.0.101.5522
Supports UMA: SUPPORTED
D3D-ID: 42880
End platform native
{372 ms}

{372 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 504 GB / s
Compute score: 5,329.13
Device name string: NVIDIA GeForce RTX 3060 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 31,681 MB
VRAM: 31,681 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 86 GB / s
Compute score: 328.334
Device name string: Intel(R) UHD Graphics 770
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{632 ms}

Exit code kExitNormal
End sniffer 2025-10-21 08:56:29
[kStatusNormal, kExitNormal]

[733 ms]
Finish RunAllAPIs

[735 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970535152484823321
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\JOHANV~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1,82T, 1,42T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
act_tracing.dll Adobe Common Toolkit 1.0.68
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/04/29-08:14:41 79.7bc3f9c 79.7bc3f9c
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.e3adea7 79.e3adea7
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/04/09-06:36:00 79.1939c22 79.1939c22
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
BIBUtils.dll BIBUtils 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CoolType.dll CoolType 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.11
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.11
PSViews.dll Adobe Photoshop 2025 26.11
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.9f41d70 79.9f41d70
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
UPIC 2.6.0

Required plugins:

Accented Edges 26.11 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.11 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.11 - from the file “Filter Gallery.8bf”
Average 26.11 - from the file “Average.8bf”
Bas Relief 26.11 - from the file “Filter Gallery.8bf”
BMP 26.11 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.5.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.5.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.11 - from the file “Filter Gallery.8bf”
Charcoal 26.11 - from the file “Filter Gallery.8bf”
Chrome 26.11 - from the file “Filter Gallery.8bf”
Cineon 26.11 - from the file “Cineon.8bi”
Clouds 26.11 - from the file “Clouds.8bf”
Color Halftone 26.11 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.11 - from the file “Filter Gallery.8bf”
Conté Crayon 26.11 - from the file “Filter Gallery.8bf”
Craquelure 26.11 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.11 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.11 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.11 - from the file “Filter Gallery.8bf”
Crystallize 26.11 - from the file “Standard MultiPlugin.8bf”
Cutout 26.11 - from the file “Filter Gallery.8bf”
Dark Strokes 26.11 - from the file “Filter Gallery.8bf”
De-Interlace 26.11 - from the file “Standard MultiPlugin.8bf”
Dicom 26.11 - from the file “Dicom.8bi”
Difference Clouds 26.11 - from the file “Clouds.8bf”
Diffuse Glow 26.11 - from the file “Filter Gallery.8bf”
Displace 26.11 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.11 - from the file “Filter Gallery.8bf”
Entropy 26.11 - from the file “statistics.8ba”
Export Color Lookup Tables 26.11 - from the file “Export3DLUT.8be”
Extrude 26.11 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.11 - from the file “FastCore.8bx”
Fibers 26.11 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.11 - from the file “Filter Gallery.8bf”
Filter Gallery 26.11 - from the file “Filter Gallery.8bf”
Fresco 26.11 - from the file “Filter Gallery.8bf”
Glass 26.11 - from the file “Filter Gallery.8bf”
Glowing Edges 26.11 - from the file “Filter Gallery.8bf”
Grain 26.11 - from the file “Filter Gallery.8bf”
Graphic Pen 26.11 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.11 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.11 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.11 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.11 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.11 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.11 - from the file “Filter Gallery.8bf”
JPEG 2000 26.11 - from the file “JPEG2000.8bi”
Kurtosis 26.11 - from the file “statistics.8ba”
Lens Blur 26.11 - from the file “Lens Blur.8bf”
Lens Correction 26.11 - from the file “Lens Correction.8bf”
Lens Flare 26.11 - from the file “Standard MultiPlugin.8bf”
Liquify 26.11 - from the file “Liquify.8bf”
Matlab Operation 26.11 - from the file “ChannelPort.8bf”
Maximum 26.11 - from the file “statistics.8ba”
Mean 26.11 - from the file “statistics.8ba”
Measurement Core 26.11 - from the file “MeasurementCore.8me”
Median 26.11 - from the file “statistics.8ba”
Mezzotint 26.11 - from the file “Standard MultiPlugin.8bf”
Minimum 26.11 - from the file “statistics.8ba”
MMXCore Routines 26.11 - from the file “MMXCore.8bx”
Mosaic Tiles 26.11 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.11 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.11 - from the file “Filter Gallery.8bf”
Note Paper 26.11 - from the file “Filter Gallery.8bf”
NTSC Colors 26.11 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.11 - from the file “Filter Gallery.8bf”
OpenEXR 26.11 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.11 - from the file “Filter Gallery.8bf”
Palette Knife 26.11 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.11 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.11 - from the file “Standard MultiPlugin.8bf”
PCX 26.11 - from the file “PCX.8bi”
Photocopy 26.11 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.11 - from the file “ChannelPort.8bf”
Pinch 26.11 - from the file “Standard MultiPlugin.8bf”
Pixar 26.11 - from the file “Pixar.8bi”
Plaster 26.11 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.11 - from the file “Filter Gallery.8bf”
Pointillize 26.11 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.11 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.11 - from the file “PBM.8bi”
Poster Edges 26.11 - from the file “Filter Gallery.8bf”
Radial Blur 26.11 - from the file “Standard MultiPlugin.8bf”
Radiance 26.11 - from the file “Radiance.8bi”
Range 26.11 - from the file “statistics.8ba”
Render Color Lookup Grid 26.11 - from the file “Export3DLUT.8be”
Reticulation 26.11 - from the file “Filter Gallery.8bf”
Ripple 26.11 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.11 - from the file “Filter Gallery.8bf”
Save for Web 26.11 - from the file “Save for Web.8be”
Save for Web Drover 26.11 - from the file “Save for Web Drover.8be”
ScriptingSupport 26.11 - from the file “ScriptingSupport.8li”
Shear 26.11 - from the file “Standard MultiPlugin.8bf”
Skewness 26.11 - from the file “statistics.8ba”
Smart Blur 26.11 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.11 - from the file “Filter Gallery.8bf”
Solarize 26.11 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.11 - from the file “Filter Gallery.8bf”
Spherize 26.11 - from the file “Standard MultiPlugin.8bf”
Sponge 26.11 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.11 - from the file “Filter Gallery.8bf”
Stained Glass 26.11 - from the file “Filter Gallery.8bf”
Stamp 26.11 - from the file “Filter Gallery.8bf”
Standard Deviation 26.11 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.11 - from the file “Filter Gallery.8bf”
Summation 26.11 - from the file “statistics.8ba”
Targa 26.11 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.11 - from the file “Filter Gallery.8bf”
Tiles 26.11 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.11 - from the file “Filter Gallery.8bf”
Twirl 26.11 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.11 - from the file “Filter Gallery.8bf”
Vanishing Point 26.11 - from the file “VanishingPoint.8bf”
Variance 26.11 - from the file “statistics.8ba”
Water Paper 26.11 - from the file “Filter Gallery.8bf”
Watercolor 26.11 - from the file “Filter Gallery.8bf”
Wave 26.11 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.11 - from the file “WIASupport.8li”
Wind 26.11 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.11 - from the file “WBMP.8bi”
ZigZag 26.11 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 10.3.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-10.3.1\"
CmdN: 1.27.12
FMS: 1.12.4
UAM: 1.5.0
UAB: 2.18.0-17
UAB4: 5.47.0
AXT: 1.0.7
Loaded at: 124 ms - launch time impact: 23 ms
Discover Panel (Loaded) 2508.130.0.11 - from the file "Required Folder"
Loaded at: 126 ms - launch time impact: 8 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
Loaded at: 5173 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.29.3.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.23.0 - from the file "Required Folder"
Loaded at: 127 ms - launch time impact: 0 ms
In app notifications (Loaded) 10.0.211.0 - from the file "Required Folder"
Loaded at: 130 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 4657 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.12.61.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_61\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.9.0 - from the file "Required Folder"
Loaded at: 5174 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.12.5.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.8.0 - from the file "Required Folder"
Loaded at: 5174 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4658 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4658 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 36

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_61\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_61\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_61\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_12_61\manager.html”
Logi Options+ v1.92.719754.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsPlusAdobe\index.html”

Installed TWAIN devices: NONE

Report · Oct 21, 2025

Thank you for the update. To make sure we understand, you have shortcut keyboard keys working in other Adobe apps, it is just Ps that they are not, is that correct? And this just started a few days ago?

If you have done a clean uninstall of Ps Beta, then install a fresh copy of Ps Beta, does the issue still show? Is this on your Mac or PC?

Thanks,

Cory - Photoshop Product Manager

Report · Oct 21, 2025

Exactly, in Ps they don't work, in illustrator it does work.

I've completely uninstalled Ps beta and installed the public version. Still same problem occurs.

Report · Oct 21, 2025

On PC btw

Report · Oct 21, 2025

Thank you for the info. If you launch your Keyboard Shortcut window, Edit/Keyboard Shortcuts and select in the box areas the sections, what does your app show?

Thanks,

Cory - Photoshop Product Manager

Report · Oct 21, 2025

Report · Oct 21, 2025

Okay, I tried to change a shortcut. If I clear the shortcut CTRL+N for example, I tried CTRL+1, I get an error cause it's already taken. So the CTRL key and the Numpad is recognized. If I try CTRL+ (any letter) I get no respons whatsoever.

It looks like it disables all my letter-keys (and the numbers 1-0 above the letters).

Report · Oct 22, 2025

What workspace are you using? If not already set to Essentials, switch to it, and reset Essentials.

The Motion workspace can be a pain regards shortcuts, for instance. You mentioned Ctrl N, and that's one that does not work in the Motion workspace.

When you get things set how you want them, then be sure to save as a Cusatom workspace with these options. It's a great way to save your custom shortcuts and toolbars.

I have been having issues with the beta version and window focus. If the document window does not have focus, then shortcuts might not work. This is too intermittant to be even close to be sure about, but AFAICT it only ever happens with the beta version.

What keyboard are you using? Does it have a gaming function that lets you turn off a bunch of keys?

Are you using something like G-Hub, Synax, or i-Cue, and if yes, does it have app specific profiles? If yes, then you are probably going to need seperate profiles for release and beta versions.

When Edit > Shortcuts says that a shortcut is already used for something else, you do know that you can ignore that?

Report · Oct 22, 2025

Johan @ Bazelmans wrote: I tried CTRL+1, I get an error cause it's already taken.

Control + 1 is the keyboard shortcut for 100% view. If you don't use it, it's okay to reassign it, as Trevor said.

Control plus one letter or one number is mostly already used for something basic, so another option is to use multiple modifier keys. There are some shortcuts you might not want to lose.

If you want to see all the default shortcuts, look here:
https://helpx.adobe.com/photoshop/using/default-keyboard-shortcuts.html
Do a search for both Control and Ctrl, as both are used in this help file.

Jane

Report · Oct 22, 2025

I understand all you're saying, the Workspace is on Essentials (Default), never changed anything there.

What I noticed with changing shortcuts. When I want to change f.e. New (CTRL+N), I press my CTRL key and then number 1-9 on Numpad, it gives an error.

However if I press CTRL and then any letter or number on the normal part of my keyboard, I don't get any error. So it doesn't get any key-input at that moment.

I have a Logitech MX keyboard, I already tried another keyboard but same stuff happens. So it's not keyboard/hardware related. It's really like Photoshop doens't accept any keystrokes from my keyboard, until I create a layer and rename it, then I can type anything what I want. I'm no newby to computers and this is something I just can't wrap my head around. All the 'normal' and logical things I already tried, but this one is really a pain in the ....

Report · Oct 22, 2025

I'm experiencing a similar issue, but it only occurs when the Crop tool is selected. Usually, Ctrl+A or B or S or almost anything quits working after I make a crop. If I select another tool, the shortcuts work again until I select and make a crop then the shortcuts quit working again.

Report · Oct 23, 2025

Thanks for your patience in this Johan @ Bazelmans as we all try to sort this out for you.

One last thing to try, in Preference/Technology Previews... UNCHECK Enable Modern User Interface... then restart the computer and let us know if that solves this.

Thanks,

Cory - Photoshop Product Manager

Report · Oct 23, 2025

Thanks for still looking into this. Unfortunately your suggestion didn't work as well.

I'm running out of ideas.

Report · Oct 28, 2025

Anyone at Adobe who can look into this?? Photoshop is unworkable at the moment.