• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Incorrect Update request in latest MacOS beta

Community Beginner ,
Jul 19, 2023 Jul 19, 2023

Copy link to clipboard

Copied

I keep getting the attached message in the latest beta (24.7.0) on my Intel MacBook Pro running Ventura 13.4.1. I'm up-to-date and checking for updates on Creative Cloud confirms this so I don't think the prompt should be appearing.

Views

142

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 19, 2023 Jul 19, 2023

Copy link to clipboard

Copied

Hi @Robert305847258iay you have to uninstall the build you have launched and then go back to the Creative Cloud app to see the new beta available.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

LATEST

Okay, so I did that and it just installed exactly the same build (24.7.0). I'm not getting the update message yet but I still think it's a bug as there isn't a more recent version than 24.7.0.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

Thanks very much Kevin.

Rob 

[personal information removed as per forum guidelines]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines