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Photoshop Beta is not yet available for devices using Apple silicon"

Jon34837505bf7p
Community Beginner ,
Oct 15, 2024 Oct 15, 2024

I am gettting this error "Photoshop Beta is not yet available for devices using Apple silicon" when I try to install the PS Beta and Premier Beta apps. Is there a work around for this? Thanks!

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correct answers 1 Correct answer

whysnchlo
New Here , Aug 05, 2025 Aug 05, 2025

Hi all, I just contacted the Adobe support team and found out how to solve the problem now.

1. Sign out of the Creative Cloud desktop app and close all Adobe apps.

2. Then click on Finder> Click on the GO menu at the top on the right side of Apple logo > click on "Go To Folder" and paste this location
/Library/Application Support/Adobe/OOBE/Configs/

3. Delete the ServiceConfig.xml file.

4. After that, restart and sign in to the CC app again

5. Now you can see the beta version in the CC app.

 

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SiMON .Y
New Here ,
Oct 06, 2025 Oct 06, 2025
LATEST
In Response To Raddacus

You are damn funny. Everyone is talking about Apple Silicon, and you don't feel like that is the answer because you are using Windows? 

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Resources
Photoshop (Beta)
1. Installing Photoshop beta
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2. How to write a bug report
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3. What's new in beta (July 2023 edition)
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Photoshop on the web beta
1. Launch Photoshop on the web
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2. Photoshop web system requirements
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3. Photoshop web FAQ
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4. How to write a feature request
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