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To access Firefly-powered features within Adobe apps, you must have genuine Adobe apps

New Here ,
Mar 12, 2025 Mar 12, 2025

Hello,

I am using an Adobe account provided by my school, and I was previously able to use Firefly-powered features without any issues. However, a few days ago, I started receiving the following message when trying to access these features:

"To access Firefly-powered features within Adobe apps, you must have genuine Adobe apps."

I have already tried reinstalling Adobe Creative Cloud, but the issue persists. Does anyone know how to resolve this problem?

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Adobe Employee ,
Mar 13, 2025 Mar 13, 2025
LATEST

Hi @.334381236z2l it is possible your IT Admin has blocked the beta app. Please reach out to them and make sure nothing has changed for you and your access.

 

https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative...

 

Thanks,

Cory - Photoshop Product Manager

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