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4

Unable to update photoshop beta to latest version

Community Beginner ,
Jul 07, 2023 Jul 07, 2023

I've just installed Photoshop Beta, in order to test the new AI function,  however I'm unable to  update it to the latest version and the version installed doesn't have the function. Below is the error code.  I've tried multiple times, to no avail. I've been able to install v24.3,  it shows me 24.4 but I can't see 24.6.

Screenshot 2023-07-07 at 20.29.18.pngScreenshot 2023-07-07 at 20.38.24.png

 

Exit Code: 107
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 0 warnings(s) 

FATAL: Package AdobePhotoshop24-SuperCafModels specified in module does not exist
FATAL: Error occurred in install product workflow with error code 107 error message Package AdobePhotoshop24-SuperCafModels specified in module does not exist
-------------------------------------------------------------------------------------

  

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correct answers 1 Correct answer

Adobe Employee , Jul 07, 2023 Jul 07, 2023

Hi @SBabes the latest version of Ps beta is: Adobe Photoshop Version: 24.7.0 20230628.m.2223 0770f83 x64

 

It might be that you need to clean your CCD app, log out and back in, the see if it gives you the 24.7 beta to download.

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Adobe Employee ,
Jul 07, 2023 Jul 07, 2023

Hi @SBabes the latest version of Ps beta is: Adobe Photoshop Version: 24.7.0 20230628.m.2223 0770f83 x64

 

It might be that you need to clean your CCD app, log out and back in, the see if it gives you the 24.7 beta to download.

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Community Beginner ,
Sep 05, 2023 Sep 05, 2023

Is there a particular reason you removed generative fill from the last beta version? I cannot open the new version and this solution doesn't work for me.

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Community Beginner ,
Jul 07, 2023 Jul 07, 2023

Thank you so much @CShubert.  I followed your advice and I was able to successfully download the latest version. 😊🙏🏾

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Explorer ,
Aug 07, 2024 Aug 07, 2024
LATEST

I have been having the same problem for about 75% of PS Beta updates and the solution for me is to delete the files and folders left behind in the PS Beta installation folder after a failed update and then try again. 

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