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5

P: Error message (Script line 2798) with InDesign & Illustrator after 26.5 update

Community Expert ,
Mar 25, 2025 Mar 25, 2025

Since today's update I am getting error pops in the other apps related to PhotoShop Startup Scripts (see screenshot)

Derek Watson


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correct answers 1 Pinned Reply

Adobe Employee , Mar 26, 2025 Mar 26, 2025

Some are finding that uninstalling Photoshop and reinstalling it resolves this issue for them.

 

Thank you for reporting this @derekwatson , strangely I wasn't able to find the crash reports but appreciate you sending them off.

 

The team will investigate what might be going on here, apologies for the trouble!

 

Cheers,

PG

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Community Expert ,
Mar 25, 2025 Mar 25, 2025

I have reverted to PhotoShop 24.6.1 and the issue has been resolved but there must be a problem with 26.5 update

Derek Watson


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Adobe Employee ,
Mar 26, 2025 Mar 26, 2025

Some are finding that uninstalling Photoshop and reinstalling it resolves this issue for them.

 

Thank you for reporting this @derekwatson , strangely I wasn't able to find the crash reports but appreciate you sending them off.

 

The team will investigate what might be going on here, apologies for the trouble!

 

Cheers,

PG

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Community Expert ,
Mar 27, 2025 Mar 27, 2025

Oddly enough... reverting to previous version then re-updating fixed the issue so something must have happened during initial update?

Derek Watson


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Explorer ,
Mar 27, 2025 Mar 27, 2025

After updating to Photoshop v 26.5 this morning, I get an error when opening InDesign and Illustrator. What can I do to fix it? 

Error in c:\program files (x86)\common files\adobe\startup scripts cc\adobe photoshop\photoshop-v2025.jsx line 2798: {no matching closing brace found

error script.PNGexpand image

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Community Expert ,
Mar 27, 2025 Mar 27, 2025
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Participant ,
Mar 27, 2025 Mar 27, 2025

I have just updated PS 26.5 and now it is broken again.

Startup script cannot be switched on in Bridge.

 

startup.jpgexpand image

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Community Expert ,
Mar 27, 2025 Mar 27, 2025
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Participant ,
Mar 27, 2025 Mar 27, 2025

same here

 

startup.jpgexpand image

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Participant ,
Mar 27, 2025 Mar 27, 2025

thanks

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Explorer ,
Mar 27, 2025 Mar 27, 2025

Thanks a lot for the answer, but I don't have the option to go back to the previous version and then re-update, so I don't know how to solve this problem. Strangely enough, I only get the message when I open InDesign and illustrator, but not photoshop.

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Community Expert ,
Mar 27, 2025 Mar 27, 2025

@Henriette P you just need to uninstall version 26.5 from the CC app, then go to other versions and install version 26.4.1, then you can update to version 26.5 again

2025-03-27 09_56_07-Creative Cloud Desktop.pngexpand image

2025-03-27 09_57_01-Creative Cloud Desktop.pngexpand image

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Explorer ,
Mar 27, 2025 Mar 27, 2025

I just uninstalled photoshop and reinstalled the program, and that solved the problem, thank you very much for the help 🙂

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Community Expert ,
Mar 27, 2025 Mar 27, 2025

@michaljanata try uninstalling and reinstalling Photoshop from the CC app

2025-03-27 10_11_26-Creative Cloud Desktop.pngexpand image

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Participant ,
Mar 27, 2025 Mar 27, 2025

@Ged_Traynor thanks for tip, but...

 

every update says it has performance improvents - and then it breaks something again and again... and i have to work to make money to pay Adobe engineers for their software and not to play with unistalling and installing working versions everytime new update is out... not mentioning that installing and uninstalling aplications is incredibly slow and hardware burdening, so i almost cant do anything else while installing apps

 

i would suggest Adobe to pause developing new versions for some time and clean bugs in existing versions first, including longterm bugs, because working with Adobe products is pain... I cant remember which version was trouble free last time

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Community Beginner ,
Mar 28, 2025 Mar 28, 2025

Bonjour à tous,
depuis ce matin suite à une mise à jour Adobe au lancements de Illustraotr et Indesign j'ai ce message :

"Ligne 2798 : {

Crochet de fermeture introuvable"
pouvez-vous m'aider ?
merci

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Community Expert ,
Mar 28, 2025 Mar 28, 2025
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Community Beginner ,
Mar 29, 2025 Mar 29, 2025
LATEST

Thanks 😉

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