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Participating Frequently
February 17, 2022

P: 23.2 Issue - Previously saved files with adjustment layers open with strange colors

  • February 17, 2022
  • 返信数 66.
  • 16445 ビュー

After updating to Photoshop 23.2, if you have a file previously saved (example .psb) with adjustment layers like Curves or Channel Mixer, the image opens up with strange colors in the part of image where the adjustments impacts. To fix the issue, I need to go to adjustment layer, turn it off (via eye icon) and turn it back on.

 

Photoshop team, could you please fix this bug so I do not have to use above hack on my previously saved images with adjustmensts when I open them.

 

System

Windows 11

 

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    L
    lynny123
    Participating Frequently
    March 4, 2022

    My layers were fine last night when I saved them.  This morning my image was black and multicolored spots and lines with all my repairs showing in color.  I turned off the two curves layers and the colors disappeared but my healing brush repairs were still visible in white. See what I mean below..This is very strange.

    All seemed normal last nigh!

    TheDigitalDog
    TheDigitalDog
    Inspiring
    March 4, 2022

    Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. This worked for another user reporting this issue.

     

    (Mac OS only) Open the Preferences folder in the Library folder, and drag the Adobe Photoshop CS Settings folder to the Trash.

     

    You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file. 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    J
    jackm16406104
    Participant
    March 3, 2022

    Likewise - experiencing what @Srelles Cire  + @Crystin23316737fiv2 are dealing with in that there's no MachinePrefs.psp to be found nor the director you're referencing it being in. I'm also experiencing an instant crash whenever adding the 'Selective Color' option into a document? This is really a bit of a joke though given that it's all coming off the back of an update and the other support options being offered here are extremely technical and not standard for most users? Ps is pretty much currently unusuable for over 50% of the tasks I need it for right now which is a nightmare given I use it solely for business 😕😕

    C
    Crystin23316737fiv2
    Participating Frequently
    March 3, 2022

    Exact same issue as @Srelles Cire . I do not have any MachinePrefs.psp or "Adobe Photoshop" folder following "Preferences". "Disable Native Canvas" or GPU does not work either. Frustrating and impossible to work with.

     

    C
    Crystin23316737fiv2
    Participating Frequently
    March 3, 2022

    I am currently experiencing problems with Photoshop 2022 (23.2.1) on my Mac (10.15.7)
    Whenever I add any adjustment layer, I am getting graphic issues (see attached), as soon as I change e.g. the curve, it is gone again. But it makes this version of Photoshop unusable for me, especially when working with many adjustment layers, you would have to unclick and slightly change each one to get back to a "normal" image. Anybody experiencing the same? Any help would be appreciated.

    Thank you!

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    March 3, 2022

    Looks like a graphics card (GPU) issue. Go to Preferences- Performance and see if changing the settings solves this. 

    -- Johan W. Elzenga
    C
    Crystin23316737fiv2
    Participating Frequently
    March 3, 2022

    I am currently experiencing problems with Photoshop 2022.
    Whenever I add any adjustment layer, I am getting graphic issues (see attached), as soon as I change e.g. the curve, it is gone again. But it makes this version of Photoshop unusable for me, especially when working with many adjustment layers, you would have to unclick and slightly change each one to get back to a "normal" image. Anybody experiencing the same? Any help would be appreciated. 

    Thank you!

    TheDigitalDog
    TheDigitalDog
    Inspiring
    March 3, 2022

    See:

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-23-2-issue-previously-saved-files-with-adjustment-layers-open-with-strange-colors/idc-p/12784421/page/2#M49316

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    C
    Crystin23316737fiv2
    Participating Frequently
    March 3, 2022

    Thanks for this, unfortunately I do not have the MachinePrefs.psp file on my Mac, nor can I access it via the described way. 

    S
    Srelles Cire
    Participating Frequently
    March 1, 2022

    Photoshop over the years has become more and more buggy and it truly messes up my work flow. The current bug seems to be caused by adjustment layers. The below image shows what the file looks like with the Adjustment layers turned on. This only happens when previously created files or when I bring in items from the Adobe Libraries. Doesn't matter if the file was created yesterday or last year...any previously created file that contains active adjustment layers opens super glitched.

     

    I just updated Mac OS to Monterey, version 12.2.1 and Photoshop to version 23.2.1, both today. I then tried reverting back to the previous version of Photoshop with no luck. I also tried turning on "Deactivate Native Canvas" and then restarted Ps and I currently have it checked. No luck.

     

    I figured out a work-around where if I hide the adjustment layer, duplicate the layer then delete the old layer, the file is OK. There's got to be a fix to this. Having to hide, duplicate then delete the old adjustment layer is very time consuming, which is terrible when working on fast paced, quick turnaround projects.

     

    Is anyone else experiencing this insane glitch?!

     

    Below shows how glitch works when I open the file with active adjustment layers turned on:

     

    Below shows what the file is supposed to look (after hiding, duplicating and deleting adjustment layers):

     

     

    TheDigitalDog
    TheDigitalDog
    Inspiring
    March 1, 2022

    See: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-23-2-issue-previously-saved-files-with-adjustment-layers-open-with-strange-colors/idc-p/12784421/page/2#M49316

    1. Quit Photoshop
    2. Navigate to Photoshop's Preferences folder.
    macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
    Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
    3. Remove the file called MachinePrefs.psp from inside the settings folder and move it to your desktop

    If that fixes the issue, please share the MachinePrefs.psp file with Adobe at the link above.

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    paul QQ
    paul QQ
    Participant
    March 1, 2022

    Jeffrey, 
    Thank you ! YES, this fixed the issue. !! 🙂 
    I have uploaded the MachinePrefs file for you to dropbox.
    https://www.dropbox.com/s/bnr368anks9cpzj/MachinePrefs.psp?dl=0 


      paul QQ
      paul QQ
      Participant
      February 28, 2022

      After updating to v23.2.1,  ( windows 10 pro)
      when I add an adjustment layer, the following artifacting occurs ( see image)
      It occurs with LEVELS, CURVES, etc
      As soon as I make an adjustment with this layer, the artifacting dissappears.



      J
      J453
      Legend
      March 1, 2022

      We have other reports that MachinePrefs.psp was causing this issue.

      1. Quit Photoshop
      2. Navigate to Photoshop's Preferences folder.
      macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
      Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
      3. Remove the file called MachinePrefs.psp from inside the settings folder and move it to your desktop

      If that fixes the issue, please share the MachinePrefs.psp file.

        J
        J453
        Legend
        February 27, 2022

        We have other reports that MachinePrefs.psp was causing this issue.

        1. Quit Photoshop
        2. Navigate to Photoshop's Preferences folder.
        macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
        Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
        3. Remove the file called MachinePrefs.psp from inside the settings folder and move it to your desktop

        If that fixes the issue, please share the MachinePrefs.psp file.

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