P: 23.2 Issue - Previously saved files with adjustment layers open with strange colors

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Explorer ,
Feb 16, 2022 Feb 16, 2022

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After updating to Photoshop 23.2, if you have a file previously saved (example .psb) with adjustment layers like Curves or Channel Mixer, the image opens up with strange colors in the part of image where the adjustments impacts. To fix the issue, I need to go to adjustment layer, turn it off (via eye icon) and turn it back on.

 

Photoshop team, could you please fix this bug so I do not have to use above hack on my previously saved images with adjustmensts when I open them.

 

System

Windows 11

 

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correct answers 3 Correct answers

Adobe Employee , Apr 12, 2022 Apr 12, 2022

Hi all,

 

We're happy to announce the April 2022 release of Photoshop 23.3. This update includes the fix for this issue.

 

To update Photoshop to 23.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Nikunj

 

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Adobe Employee , Feb 27, 2022 Feb 27, 2022

We have other reports that MachinePrefs.psp was causing this issue.

1. Quit Photoshop
2. Navigate to Photoshop's Preferences folder.
macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
3. Remove the file called MachinePrefs.psp from inside the settings folder and move it to your desktop

If that fixes the issue, please share the MachinePrefs.psp file.

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Adobe Employee , Feb 22, 2022 Feb 22, 2022

@jcazzie @chadm15595658 Multiple customers have said that MachinePrefs.psp was causing this issue.

 

1. Quit Photoshop

2. Navigate to Photoshop's Preferences folder.

macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

3. Delete the file called MachinePrefs.psp from inside the settings folder

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New Here ,
Feb 18, 2022 Feb 18, 2022

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So I recently ran into an issue with gradient maps looking like static and it changes appearance every time i reopen the file, it returns to normal whenever I change the setting within the file, but with a save and reopen it does it again and it even changes appearance based on zooming in or out
 000ea86430a765b6a190d0862219e82577d8975d40596a3b39c228e92cf6eb34b56fda7523ab196b580835560caf3f8c
1st is zomed out 2nd zoomed in 3rd how its supposed to be

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Adobe Employee ,
Feb 20, 2022 Feb 20, 2022

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Could you post a screen shot of what you're seeing? Also, it would be really helpful to have a PSD that you're having this issue with to debug with. Use CC files or Dropbox to share a link.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Feb 20, 2022 Feb 20, 2022

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I'm having a similar issue on MacOS where the entire image is nothing but noise. I had to revert back to a previous version

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Community Beginner ,
Feb 20, 2022 Feb 20, 2022

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The appearance of the mentioned colours is what it looks like when you have corrupted files. I felt sick opening all my files lately! 

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Adobe Employee ,
Feb 20, 2022 Feb 20, 2022

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@jcazzie @ktbsaysrelax Could you post a screen shot of what you're seeing? Also, it would be really helpful to have a PSD that you're having this issue with to debug with. Use CC files or Dropbox to share a link.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Feb 20, 2022 Feb 20, 2022

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Screenshots attached.

Screen Shot 2022-02-21 at 10.34.44 am.pngScreen Shot 2022-02-21 at 10.33.46 am.png

Link to a PSD here. 

 

 

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Community Beginner ,
Feb 20, 2022 Feb 20, 2022

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Screenshots attached. This is happening with any/all files.

Also having issues with opening CC files, Photoshop crashes upon opening.

Link to a PSD here.


Caitlin Boland
for the creative artist

[personal information removed by moderator]

 

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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@ktbsaysrelax I could not repro. Seems to render here fine. 

 

Let's make sure we're in a default state and there are no stale setting somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Feb 21, 2022 Feb 21, 2022

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Hi Adobe,

 

Serious but issue with Adjustment Layers.

 

PS 23.2.0

MacOS Monterey 12.2

 

Please see attached.  

 

(1) Image without adjustment layer applied

(2) Image with level adjustment layer clicked (all I did was click on it, no mods yet)

(3) Image with modifications (as soon as I move the handles around the adjustment layer, things look OK.

(4) Image saved, closed, then reopened

 

Thanks,

Erik

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Community Beginner ,
Feb 21, 2022 Feb 21, 2022

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Yesterday I reset preferences in Photoshop after being on the phone with Adobe. (Unfortunately my brushes, keyboard shortcuts and actions werent successfully saved during the process, so back up), reset preferences and restart PS. Should work then!

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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Has this been solved yet? I'm having the exact same issue with adjustment layers causing corrupted display on MacOS

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New Here ,
Feb 22, 2022 Feb 22, 2022

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These same issues with layers is happening for me as well. 

Adobe, please help! I am on a deadline for a project!

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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PS 2021 is my workaround for now. 2022 is totally FUBAR somce the last update

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Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

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@jcazzie @chadm15595658 Multiple customers have said that MachinePrefs.psp was causing this issue.

 

1. Quit Photoshop

2. Navigate to Photoshop's Preferences folder.

macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

3. Delete the file called MachinePrefs.psp from inside the settings folder


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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I discovered that if I select each adjustment layer and turn it off and back on the display gets corrected. It has to be done to all layers one at a time with each layer selected

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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Trashing the setting fixed it, but now I have to restore those settings from the backup somehow, I guess one at a time?? I lost a lot by doing this.

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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SOLVED I was able to selectively restore everything from my saved preferences folder except for machineprefs.psp which was the offending culprit. 

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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Can you send a me a copy of your machineprefs file for me to give to engineers to see what might be causing it?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Feb 23, 2022 Feb 23, 2022

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Sure Jeffrey. Can you send me your email address?

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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@jcazzie Just shot you an email. Thanks!


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Feb 23, 2022 Feb 23, 2022

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Sent, let me know what they find

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New Here ,
Feb 24, 2022 Feb 24, 2022

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All of my psd documents with adjustment layers are opening like this? On a Mac OS 12.2.1. Started happening after the last Photoshop update. Please help.

 

Quality Heating & Air-Box Truck Drive OL.jpg

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Explorer ,
Feb 24, 2022 Feb 24, 2022

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Delete MachinePrefs.psp and restart Photoshop

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Explorer ,
Feb 25, 2022 Feb 25, 2022

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With the last two releases of PS I've found that any image adjustment causes a strange image to appear when the adjustment layer and mask are first displayed. As soon as any adjustment is made i.e. increase saturation the image is then displayed correctly. This is running on an iMac Retina with the latest Monterey OS.ps sat 1.jpgps sat2.jpg

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New Here ,
Feb 25, 2022 Feb 25, 2022

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I do have same problems, after the last adjustment

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