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P: 23.2 Issue - Previously saved files with adjustment layers open with strange colors

Explorer ,
Feb 16, 2022 Feb 16, 2022

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After updating to Photoshop 23.2, if you have a file previously saved (example .psb) with adjustment layers like Curves or Channel Mixer, the image opens up with strange colors in the part of image where the adjustments impacts. To fix the issue, I need to go to adjustment layer, turn it off (via eye icon) and turn it back on.

 

Photoshop team, could you please fix this bug so I do not have to use above hack on my previously saved images with adjustmensts when I open them.

 

System

Windows 11

 

Bug Fixed
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macOS , Windows

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correct answers 3 Correct answers

Adobe Employee , Apr 12, 2022 Apr 12, 2022

Hi all,

 

We're happy to announce the April 2022 release of Photoshop 23.3. This update includes the fix for this issue.

 

To update Photoshop to 23.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Nikunj

 

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Adobe Employee , Feb 27, 2022 Feb 27, 2022

We have other reports that MachinePrefs.psp was causing this issue.

1. Quit Photoshop
2. Navigate to Photoshop's Preferences folder.
macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
3. Remove the file called MachinePrefs.psp from inside the settings folder and move it to your desktop

If that fixes the issue, please share the MachinePrefs.psp file.

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Adobe Employee , Feb 22, 2022 Feb 22, 2022

@jcazzie @chadm15595658 Multiple customers have said that MachinePrefs.psp was causing this issue.

 

1. Quit Photoshop

2. Navigate to Photoshop's Preferences folder.

macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

3. Delete the file called MachinePrefs.psp from inside the settings folder

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96 Comments
Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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This worked, deleting the MachinePrefs.psp file I guesss I could have just reset prefs as well but the solution worked

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New Here ,
Mar 26, 2022 Mar 26, 2022

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Firstly, my specs:

Macbook Pro M1 Pro running Montery 12.1

Photoshop version 23.2.2

 

As soon as I add an adjustment layer (most adjustment layers anyway) the image turns completely corrupt looking - see attached example, where I just added a single curve to the image.Screenshot 2022-03-26 at 16.00 copy.jpg

Now, if at this point I interact with the adjustment layer in any way (i.e. adjust the curve) this effect dissapears, and it looks normal. However, if I then save the document and re-open, and of the visual corruption re-appears. As you can imagine, if I'm working on a file with many adjustments, it becomes a nightmare to go in and do tiny tweaks to all the adjustments everytime I work on the file, just to be able to see what i'm doing properly! 

 

This first started to happen when I recently updated Photoshop to version 23.2.2, however now the problem persists even if I roll back multiple versions prior.

 

Things I have also tried so far to no avail:

 

Temporarily Disabling GPU

Clearing Cache

Deactivating Native Canvas 

Opening images in different colour profiles and combinations of 8/16 bit

Running via Rosetta instead of Native Mac M1 

 

But nothing so far has made a difference. It is making working in Photoshop basically impossible and i'm desperate to find a solution.

 

 

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Community Beginner ,
Mar 26, 2022 Mar 26, 2022

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This worked for me, I was having the identical issue you're having - deleting the MachinePrefs.psp - The fact that it works, I reckon you could just go in and reset the prefs, the technique to clear all the prefs at startup

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New Here ,
Mar 26, 2022 Mar 26, 2022

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Try resetting preferences.

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New Here ,
Mar 26, 2022 Mar 26, 2022

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Works like a charm! Thanks all

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New Here ,
Mar 30, 2022 Mar 30, 2022

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As of today, I made the 2022 (23.2.2) update from 2020 (21.2.3).

After update when i open any PSD file which saved from 2020 version its colors interestingly different. 

 

This one in 2022

Poppees Fuşya2.jpg

Same file in 2020

Poppees Fuşya20.jpg

When i close the file and open again it changes the color again

Poppees Fuşya3.jpg

The psd file has hue/saturation adjustment layers and when i adjust master hue +1 and then -1 it turns normal colors. But it is not a proper solution right? I've been using 2020 with no problem so my system is okay. is there any idea for this ridiculous problem? Thanks and sorry my english. 

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Community Expert ,
Mar 30, 2022 Mar 30, 2022

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Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

2022-03-30 16_47_28-Window.png

If that doesn't help can you uploaded the PSD

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New Here ,
Mar 30, 2022 Mar 30, 2022

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Hi I don't know much about computers but this worked for me and for several
others with the same problem.. try "resetting preferences" a simple thing
but worked for me.

Lynn

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Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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I have installed PS 2022 version 23.2.2 and it is creating a problem that makes it unusable for me.
The problem looks like this     (that's a car interior!)

When I add adjustment layers that strange "posterize like" effect happens.
If I make an adjusmtmet to the layer it vanishes.
If I open a previously layered files with adjusments, those adjustments display that same strange effect.
Masked elements above adjustment layers will display fine.
Creating a new adjustment layer with a mask...only the masked area is effected.

The adjustment layers that are displaying the problem are:
-Levels
-Channel Mixer
-Color Balance
-Curves
-Posterize
In addition these adjtment layers cause it to crash every time:
-selective color
-photofilter

This occures in any RGB and CMYK color space. Any size file. Any number of layers.      

I have 2021, 2020 and 2019 installed and they work fine.

-------
My work station is a company iMac working from home

iMac (Retina 5k, 27-inch, Late 2015)
Catalina 10.15.7
4 Ghz Quad-Core Intel Core i7
Memory - 64 GB 1867 MHz DDR3 (4x16GB)
AMD Radeon R9 M395Z 4 GB

------
What I tried to fix it:
Deleting preferences
Turning off the Graphics Processor
Turning off each of the 3 advanced graphics processor settings in various combiniations

I uninstalled and reinstalled photoshop

-----
Has anyone seen this problem or know of a solution?
Keeping my fingers crossed. lol.

Edit: added a bit more info

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New Here ,
Apr 01, 2022 Apr 01, 2022

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Bonjour, 

 

J'ai un souci de couleurs d'affichage sur Photoshop 23.1.0.
Photoshop est installé sur deux ordis différents, sur un ordi les couleurs sont OK, et sur l'autre tout est fluo, alors que le profil de couleurs est le même (pomme Maj K). 
Je ne sais quel paramètre peut être différent ? Je suis preneuse de vos idées. 


Merci et belle journée !

Sophie

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Community Expert ,
Apr 01, 2022 Apr 01, 2022

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Hi. You need to check the color setting of the monitor (profile, calibration, etc) in the operating system.

 

Marlon Ceballos.

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New Here ,
Apr 03, 2022 Apr 03, 2022

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Buenas tardes, llevo desde ayer pelándome con Phothosop ya que, directamente no me abre los archivos.

Decir que tengo el programa totalmente actualizado. Utilizo un Mac.

He probado lo de desactivar en preferencias - rendimiento eso de "Usar procesador gráfico".

He intentado borrar las preferencias pero en la carpeta que se supone que debían estar, no hay nada.

He abierto PS con la tecla mayúsculas pulsada para que no se carguen los plugins, para ver si era por algún fallo de estos.

Photoshop sí que se ejecuta si lo abro directamente y no desde un archivo ya guardado.

También me he dado cuenta de varias cosas:

- Si abro una imagen normal, un jpg por ejemplo, lo abre sin problemas.

- Si abro un psd de poco peso, no sabría deciros el límite, 400 gb lo abre sin problemas pero los de alrededor de 900 gb. los abre, pero muestra una imagen así como "psicodélica" con unos colores muy raros (no sé si me explico bien).

- Si abro uno mayor, como os digo, empieza a ejecutarse pero se apaga automáticamente.

A ver si me podéis echar una mano. Gracias.

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Community Beginner ,
Apr 05, 2022 Apr 05, 2022

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check my previous answer, it worked and I had the same issue

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Explorer ,
Apr 07, 2022 Apr 07, 2022

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After update and opening file I get this mess. Mess is different each time I open the file(s). Enabling/disabling layers does not update the image, Photoshop cannot save even a new file while this is open.

 

glitched.PNG

 
Time and time again, new glitches emerge, each update gets worse. Should I demand a refund?

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Explorer ,
Apr 07, 2022 Apr 07, 2022

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It might have to do something with groups and masks, layered masks. Problem with groups and masks have been getting progressively worse since 2018.
Example:
I have a group with 20 layers.
I deactivate the group. Visually nothing happens.
I have to click on another group to see the changes. 
And vice versa.

I rolled back, can open the project fine but layer group issues and other glitches remain.
I managed to open this file just fine and damn fast in Affinity, will make a transition to that since your subscription model is not working and you could not fix your software.

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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Trashing the MachinePrefs.psp file fixed this issue for me. Here's my corrupt file. 

https://www.dropbox.com/s/7eqsl1c7t8pngxi/MachinePrefs.psp?dl=1

 

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New Here ,
Apr 07, 2022 Apr 07, 2022

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Moving file to desktop worked for me - I don't know how to share the file with you as you requested, but if you want it - contact me and I can send it to you. 🙂

 

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Community Beginner ,
Apr 08, 2022 Apr 08, 2022

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SOLVED

 

Delete "MachinePrefs.psp' from the settings folder

macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

 

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-23-2-issue-previously-saved-files-with-adj...

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Adobe Employee ,
Apr 12, 2022 Apr 12, 2022

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Hi all,

 

We're happy to announce the April 2022 release of Photoshop 23.3. This update includes the fix for this issue.

 

To update Photoshop to 23.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Nikunj

 

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New Here ,
May 17, 2022 May 17, 2022

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Is this a graphic card issue because my computer is pretty old?

Problem: When using any adjustments feature in PS, the image I am editing almost looks like I posterized it. However, as soon as I make adjustments, the image looks normal again (with said adjustments made). This is a repeated issue--regardless of restarting program, computer, etc. 

TIA for any answers, assistance!

 

Screen Shot 2022-05-17 at 11.46.05 AM.png

 

 

 

 

 

 

 

 

 

Screen Shot 2022-05-17 at 11.59.31 AM.png

 

 

 

 

 

 

 

 

 

Program: 
Photoshop 23.2.1

 

Device:

MacOS Big Sur
Version 11.2.3
Retina, 15-in, mid 2014
Processor 2.2 GHz Quad-Core Intel Core i7

Graphics Intel Iris Pro 1536 MB

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Adobe Employee ,
May 17, 2022 May 17, 2022

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LATEST

Hi @batilly84, sorry you are seeing this.  Couple things to try:

 

We have other reports that MachinePrefs.psp was causing this issue. 

 

  1. Quit Photoshop 
  2. Navigate to Photoshop's Preferences folder. 

macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings 

Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings 

  1. Remove the file called MachinePrefs.psp from inside the settings folder and move it to your desktop 

 

If that fixes the issue, please share the MachinePrefs.psp file.

 

It would also be good to update to the lateste version of Photoshop.

 

Thank you,

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