P: Could not complete your request because of a program error.

[mikestapleton68]

i keep getting this message when i try to do anything in photoshop a second time what i mean is when first opened photoshop works when i close the first image the go to do anything else i get the message: Could not complete your request because of a program error.i have uninstalled and reinstalled photoshop cc but no difference i have taken a couple of screen shots which i hope will give you more information

i hope you can solve this problem as i am at my wits end

[Ldp]

Well, the problem goes away but now I cannot access any of my files on the other user? So what now? How do I transfer all my files to the new user?

[splashby2]

Ditto...

[J453]

Try this first: http://feedback.photoshop.com/photosh...

[J453]

Prior to trying to correct the user, can you try this log generation for Mac OS X.

Switch back to the bad/affected user account, and then confirm you can reproduce the problem.

Then, to collect sysdiagnose, hit shift-control-option-command-period. The screen will flash and a few minutes later a finder window should open with an archive

[splashby2]

got that...what do we do with this sysdiagnose file? Thanks

[FeedbackCommunityMember]

Is there a solution to this issue? I'm new to Mac and Photoshop and I've tried most of the sugguestions above that I understand and know how to do.

[FeedbackCommunityMember]

Read the previous replies - it is not a single issue. We need more information to know what sort of issue you are encountering.

[FeedbackCommunityMember]

I get the message when I try to either open another file after editing a jpg or when I trice to Place Embedded. I haven't done any updates or added any apps to my Mac and Photoshop was working fine until the last week or so.

[FeedbackCommunityMember]

That sounds like you might be hitting one of the known MacOS 10.10 bugs -- which we have documented for Apple, and Apple is working on solutions for.

[MSBrink]

Same problem here. It usual follows after i switch application and come back, which i when the brush tool won't work either...

[FeedbackCommunityMember]

Which version of Photoshop are you using?
Which OS version are you using?
What does the PSErrorLog.txt file say?

[MSBrink]

Latest version of photoshop CC, updated as soon as update was available hoping it would fix problem.

Mac os X yosemite on two macs, One iMac late 2012 and one macbook pro mid 2012

I have the same problems on BOTH computers.

PS error log here: http://adobe.ly/1MyA0Xl

[FeedbackCommunityMember]

You are using Photoshop CC (14.2) not the latest version Photoshop CC 2014 (15.2).

And the log says you have a problem with your color profiles or color settings directory - if it happens at launch, then it would be the color settings directory; if it happens when switching apps, then the colorsync profiles or cache are more likely.

[FeedbackCommunityMember]

same problem here. new imac and new yosemite up to date with CC fresh install. worked fine for a week. now errors trying to open.

[FeedbackCommunityMember]

MacOS 10.10 has well known problems in the OS open and save dialogs that can cause program errors. Some people have avoided the problems by changing the view in the OS dialogs, others have not been so lucky.
Apple is aware of these issues in MacOS 10.10 and working on solutions.

[FeedbackCommunityMember]

The solution is as simple as frustrating in the problem. All you have to do is to reset Photoshop CS6’s Preferences File - I have CS6, if you have other version reset that one. And also, following exactly the same steps, reset Camera Raw settings. To learn how to reset Photpshop preference file watch this great video with Julianne Kost: http://tv.adobe.com/watch/the-complet...

Don't forget to do exactly the same steps with Camera Raw.
Let me know if it worked for you.

[FeedbackCommunityMember]

Program Errors have many different causes, and resetting the prefs may fix a few, but not all of them.

[FeedbackCommunityMember]

Hello. I'm getting the same error message "your request could not be completed because of a program error". And unlike most guys here I'm running PS on Windows 7 Ultimate laptop.

[FeedbackCommunityMember]

That is a generic "we don't know what went wrong" message. You'll have to provide a lot more information to figure out what is causing it on your system.

[FeedbackCommunityMember]

OK what info do you need?

I'm using PS CS6 Extended, and I'm receiving this error for: color dropper tool, the sliders in replace color, draw figure (line, polygon etc). Opening and saving the documents is working fine for me, and its been only a few days since I'm receiving the error.

[FeedbackCommunityMember]

The PSErrorLog.txt contents would help.
Have you tried resetting Photoshop's preferences?

[FeedbackCommunityMember]

Yes I did reset the preferences, but its still same. Can you please tell me where can I find PSErroeLog.txt on my PC?

[FeedbackCommunityMember]

That file is in your Photoshop preferences folder.

[FeedbackCommunityMember]

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[FeedbackCommunityMember]

Something in your document is trying to pass a bad color mode to a layer function that expects a valid mode for layers. My guess would be shape layer tools, but resetting prefs should clear that.