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13

P: Docking icons for extension panels, plugins, and the Adobe Plugins panel missing on Windows 10

LEGEND ,
May 13, 2021 May 13, 2021

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The title pretty much says it all.  Installed 22.4 on Windows 10 today, and all the docking icons for third-party extension panels, plugins, and even Adobe's own Plugins panel are missing.  Totally blank.  The plugins listed inside the Adobe's plugins panel have their corresponding icons, but the docking icons for when these items are in a panel dock are gone.  The docking icon for the Adobe Color Theme's panel is also missing.  There may be others.  I've not checked every Adobe panel.  An icon-less panel dock is not very useful.

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correct answers 1 Correct answer

Adobe Employee , Jun 08, 2021 Jun 08, 2021

Thanks for reporting. This issue is fixed in the 22.4.2 update that went our early this morning.

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LEGEND ,
May 24, 2021 May 24, 2021

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    Since the last update, the plugins logo is no longer displayed, How do I get them to reappear?

Printscreenphotoshop-cf22c6af-3bac-44e0-a64b-f33626576baf-410206338.jpg

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LEGEND ,
May 24, 2021 May 24, 2021

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the same has happened to me no icon on extensions. If you go up to the top and click on window and down to extension legacy. If you click on it you should see extensions. But I have loaded mine but there are no ID icons for the extensions on the right-hand bar. Has anyone got a solution for this. thanks a mill

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LEGEND ,
May 24, 2021 May 24, 2021

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the only thing we can do is wait until they release the update that fixes this.

https://feedback.photoshop.com/conversations/photoshop/photoshop-docking-icons-for-extension-panels-...

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Adobe Employee ,
May 25, 2021 May 25, 2021

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Yes, this will be addressed in an update. 

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Enthusiast ,
May 25, 2021 May 25, 2021

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All the extension icons are invisible in Photoshop 22.4.1 which makes it very hard to find the plugins. This also includes Photoshop own extension plugins like Library.
 ExtensionIcons-78a8e6db-c315-40b7-91c7-561102d71fe3-2061816238.jpg

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Engaged ,
May 26, 2021 May 26, 2021

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Same here. Once again I ask myself, why I updated Photoshop again. Nothing really useful is added and more bugs are introduced. That's so annoying.

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Adobe Employee ,
May 26, 2021 May 26, 2021

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Thank you for the report,

This will be addressed in an update. 

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New Here ,
May 26, 2021 May 26, 2021

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we hope that the plugin producers will also put pressure to speed up the solution of the problem, which is very annoying.

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Community Beginner ,
May 27, 2021 May 27, 2021

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I hope this will be solved soon. Other recent bugs took like half a year before they were finally solved. Very, very annoying. I have rolled back to older versions way and way too many this last year. 

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New Here ,
May 31, 2021 May 31, 2021

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When will the update fix this problem rollout? I have had to roll back two versions to 22.3.1 to get my icons back. I find it odd such a prestigious company isn't testing updates on win 10. 

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Explorer ,
Jun 01, 2021 Jun 01, 2021

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It has been 2 weeks, when will we see a resolution to this????

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New Here ,
Jun 01, 2021 Jun 01, 2021

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@shaun_clapham
does not seem to be a priority for engineers unfortunately.... 

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New Here ,
Jun 01, 2021 Jun 01, 2021

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@shaun_clapham

Maybe never... lol

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Engaged ,
Jun 01, 2021 Jun 01, 2021

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Hi Daniel,  Can you pls give us a more targeted ETA for software fixes to the Win bugs to help manage expectations? For ex., by mid-June? I've had to roll back to rel. 22.3 & miss some of the newer features that motivated me to update to 22.4. But I can't work with those blank extension icons... Also - I noticed that with both 22.3 & 22.4 the Edge Refinement tool in Select & Mask is significantly more laggy than in past Ps releases. I use Win 10, 64 GB RAM, AMD Radeon R7 450 & Intel i7-6700 CPU. Thx for your help expediting the code fix(es)!

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LEGEND ,
Jun 02, 2021 Jun 02, 2021

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Would be nice to see this resolved!

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New Here ,
Jun 02, 2021 Jun 02, 2021

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ohhhhh  on the Italian site on the known problems page, this problem is not even reported. At least in the English version it appears .....There are two cases, either the Italian site is not correctly updated, or the problem is not felt by Adobe, in any case a very unpleasant situation.

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LEGEND ,
Jun 03, 2021 Jun 03, 2021

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I found Extension icon is greyed out in latest build.
ExtensionIconGreyed-a6f694b3-d2fb-4aaf-a08a-02f81352fb4d-1110482095.png

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Adobe Employee ,
Jun 03, 2021 Jun 03, 2021

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As previously stated > We have a fix for this issue in (boiler plate) a future update.

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Explorer ,
Jun 03, 2021 Jun 03, 2021

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@dramenon  would it be possible to provide a date for release?  We are paying for the software and it doesn't work, going on 3 weeks now.

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Community Beginner ,
Jun 03, 2021 Jun 03, 2021

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@dramenon Then release it. It's a very annoying issue for people working with Photoshop on a daily basis. Also, maybe improve your expectation management and say something about when the future update will be available, as that is what your customers want to hear. We have been waiting for previous fixes very long time before they were finally released. 

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Engaged ,
Jun 03, 2021 Jun 03, 2021

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Yes, Martin, agreed. Terse. Testy. Curt answers to subscribing users with no explanation is not good marketing, interpersonal or customer relations. Why not, "We have a possible fix in beta that we must test for the next 2 weeks (if any of you Win users would like to be part of the test let me know) - we'll release it as 22.5 by the end of June if all the tests prove our "fix" works. Thank you all for your continued patience while we work through this..."

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Engaged ,
Jun 03, 2021 Jun 03, 2021

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@dramenon

I understand that there is a fix for this issue in (boiler plate) in a future update. 

I would like to know approximately when? We pay good money to use Photoshop so, as a customer I really do expect some decent customer service, especially when there are bugs and such and we have to use an imperfect version of Photoshop. Updates should never be released until Adobe engineers can ensure that the update is 100% perfect! We pay the price, so as a customer I expect the best quality.
 

Rosa

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LEGEND ,
Jun 04, 2021 Jun 04, 2021

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Maybe I'm wrong, but.. If there's no ETA for this, this may mean that it's not even in the current sprint or whatever method of working the engineering team has at Adobe, so that would mean, that this fix it's not even planned for the next release (22.4.2 maybe?), if we are lucky, we might see it in 22.4.3 or 22.5.

For such big company with a subscription based software, that it's so expensive in some countries, specially Europe. I can't believe that it's taking so long to get this major issue fixed, seems kinda illogical for me, and that's coming from an engineer point of view, but I guess management has higher priorities, probably trying to add another useless feature (like the Save as Copy..) 

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Explorer ,
Jun 04, 2021 Jun 04, 2021

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It is intolerable to be paying for a service that you cannot use, and that makes you lose time and money in your work. When Adobe starts to receive user cancellations and non-payment of fees, maybe they will start working on fixing their mistakes. Affinity and Capture1, are perfectly valid alternatives for most of the work currently being done with Adobe. 

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LEGEND ,
Jun 04, 2021 Jun 04, 2021

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d0c958bce386d036bfb48eabfcd9cf29.png


Seems like nothing is happening and Adobe doesn't give a ...

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