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P: Docking icons for extension panels, plugins, and the Adobe Plugins panel missing on Windows 10

LEGEND ,
May 13, 2021 May 13, 2021

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The title pretty much says it all.  Installed 22.4 on Windows 10 today, and all the docking icons for third-party extension panels, plugins, and even Adobe's own Plugins panel are missing.  Totally blank.  The plugins listed inside the Adobe's plugins panel have their corresponding icons, but the docking icons for when these items are in a panel dock are gone.  The docking icon for the Adobe Color Theme's panel is also missing.  There may be others.  I've not checked every Adobe panel.  An icon-less panel dock is not very useful.

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correct answers 1 Correct answer

Adobe Employee , Jun 08, 2021 Jun 08, 2021

Thanks for reporting. This issue is fixed in the 22.4.2 update that went our early this morning.

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Explorer ,
May 16, 2021 May 16, 2021

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Thanks for the information @Rosa 

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Contributor ,
May 16, 2021 May 16, 2021

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Hi Rosa,

Yes, this is the correct place.  Adobe use to have a Bug report page, but it has been changed to this page.  I looked into it yesterday and I came back to this same page.

Hope that helps.

Dennis

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New Here ,
May 16, 2021 May 16, 2021

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"Everybody" have this problem in windows 10!!! Hope Adobe corrects this in next Photoshop build!

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LEGEND ,
May 16, 2021 May 16, 2021

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Since the update to 22.4

the icons for the plug-ins are no longer displayed in the bar.

icons_missing-a56da8cf-2fc5-4089-9d24-ee4e313ce81f-1533624908.jpg

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LEGEND ,
May 16, 2021 May 16, 2021

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i tryed the update on another Windows PC and it also the same bug

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New Here ,
May 16, 2021 May 16, 2021

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I also have the same problem. I went back to the previous version

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LEGEND ,
May 17, 2021 May 17, 2021

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Same to me. Plugin icons are missing after last update.

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LEGEND ,
May 17, 2021 May 17, 2021

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I am also experiencing this. People have been reporting it for 3 days now with no response from Adobe.

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Engaged ,
May 17, 2021 May 17, 2021

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*bob_purdie_6t96oh6twzur6

Hopefully someone will respond to this soon!
 

Rosa

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New Here ,
May 18, 2021 May 18, 2021

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Same problem after update to PS 22.4 (OS: Windows 10)

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Engaged ,
May 18, 2021 May 18, 2021

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@Rikk My apologies for pinging you, but are you able to tell us if this bug is known to Adobe? 

We would be grateful for any acknowledgements.

Biggest thank you.

Rosa

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New Here ,
May 18, 2021 May 18, 2021

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Same for me on Windows 10. I've just downgraded again to the previous version

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New Here ,
May 18, 2021 May 18, 2021

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Same for me, I'm back to the previous version until they fix the problem.

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Explorer ,
May 18, 2021 May 18, 2021

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Same issue, here, what's the conclusion?

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Explorer ,
May 18, 2021 May 18, 2021

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same here, please fix asap

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Adobe Employee ,
May 18, 2021 May 18, 2021

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Engineering is looking into this issue.

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Explorer ,
May 18, 2021 May 18, 2021

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Jeff thanks for the update.  

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Engaged ,
May 18, 2021 May 18, 2021

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I updated from Ps 2021 22.3 (no interim dot release, just 22.3) yesterday - May 17, 2021 - to rel. 22.4 on my Win 10 Pro PC. As soon as the update completed I'd lost almost all the icon symbols for my Ps Extensions. They were all visible and working fine in rel. 22.3. Now over 2/3 of them are gone. The ones that are missing are a mix of Adobe & 3rd party extensions - that all were visible minutes before while using rel. 22.3. I only updated in order to use the latest neural filters...

The 1st thing I did (after some not happy language!) was check my Preferences in Ps to see if the update had reset something relative to Extensions or Plugins. The settings are still as they had been in rel. 22.3. So there's a bug in the coding for Ps 2021 22.4 relative to how Extensions symbols are displayed.

Here's where I 1st reported the issue, not knowing of this thread:

https://community.adobe.com/t5/photoshop/ps-2021-extension-icons-disappeared-with-my-rel-22-4-update...

Here's an annotated snip of my Ps 2021 rel. 22.4 workspace (how it looks now with the active bug of the extension icon symbols missing):

Ps2021Rel224_NukeIconsInWorksp-72238145-693c-4ec4-b9e9-51b15e048983-757439981.jpg

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Engaged ,
May 18, 2021 May 18, 2021

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BTW, if it helps....  I just spent 1.5 hours on an online Adobe Chat to try to troubleshoot this issue. Here's the case info:  case ID :  ADB-19467850-L6P5

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Engaged ,
May 18, 2021 May 18, 2021

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Thx Jeff. It seems to be a widespread issue. I hope the devs can push out a patch ASAP vs waiting for another several months. It's very ineffective to try to work with Ps this way...

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Engaged ,
May 18, 2021 May 18, 2021

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@Rosa    You're not alone and not alone among Win 10 users... Also tried the steps you mentioned and others. With no luck.

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Engaged ,
May 18, 2021 May 18, 2021

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@GianlucaM83    Ditto.

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Engaged ,
May 18, 2021 May 18, 2021

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Yes, this is the place that the online Adobe Chat Tech Spt pointed to rpt this Adobe Ps 2021 22.4 bug...

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Engaged ,
May 18, 2021 May 18, 2021

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They need a patch to the code ASAP, not the std several months out update....

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Engaged ,
May 18, 2021 May 18, 2021

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I updated from Ps 2021 rel. 22.3 to 22.4 yesterday - May 17, 2021 - (Win 10 Pro PC) & if you summarize all the issues reported above, I'm having them all also. Including the fact that it is both Adobe and 3rd party Extensions that are now missing icon symbols. All I see are blank grey boxes.

I immediately did the troubleshooting to see if the update had wiped out some Preferences settings relating to Extensions/Plugins. But they were as they had been. No changes there.

This is where I'd previously reported this issue:

https://community.adobe.com/t5/photoshop/ps-2021-extension-icons-disappeared-with-my-rel-22-4-update...

And, this is the case number from my over 1.5 hours online "Chat" with Adobe Tech Spt to try to troubleshoot this today - they were unaware it was a widely reported issue...  case ID :  ADB-19467850-L6P5

Ps2021Rel224_NukeIconsInWorksp-3086ad8c-dc70-4d2e-888b-d986cd17b562-757439981.jpg

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