P: Font in artboard gets garbled on File > Export > Export Artboards to Files

[ZHack]

Hi there,

sorry for the bulletpoints: font gets garbled after "export artboards to files". Displayed fine before. Picture attached.

Woraround: "copy merged" and "save for web (legacy)".

Active Font-Manager: FontBase (but as stated: the font is displayed just fine in the master-file).

[pagalina]

I am running the most updated version of Photoshop (19.1.4) as of 5/15/2018 on a mac running OS Sierra 10.12.6. I use Suitcase Fusion Version 19.0.5 (6615) to manage my fonts. I have a PSD with several art boards, the fonts and images all look fine, but when I "export artboards to files" the fonts are switching to gibberish.

A screenshot of the artboard:

Resulting gibberish:

I feel like it's an issue with Photoshop's export function but I'm not sure. Help!

[italosan]

Hello there,

have you tried exporting the file via "Save as" or "Save for Web"? Also, does this error shows up with all the fonts?

[pagalina]

Good question. I just tested. Saving for Web DOES work, but then it combines all four artboards into one giant JPG. I tried exporting artboards to PDF and it failed.

Here's the "save for web" result (I reduced it in size just for showing it here, but the fonts are fine):

I just tested an earlier version of this file, and it exported to files fine. Perhaps the current PSD has some sort of corruption.

[italosan]

Maybe try creating another Artboard file in Photoshop and export to PDF. If the error repeats, there's probably a problem with Photoshop. If not, the problem is on the file.

(Also notice that I don't see your attachment. Try re-upload it.)

[Renriqué Primus]

Scrambled text/font whenever I attempt to export "Artboards to Files". I've noticed it across multiple files, multiple font's, random font weights at times. 

See example:

This has been affecting workflow and general productivity. Any ideas or fixes? 

[Grant H]

I see its not happening with the "225-king" font. or the "$49". If you save as PDF does it still happen. If you use another font does it still happen? You can see where i am going here.

[Grant H]

If its urgent you may have to rasterize that text. the font may be corrupt or it may be a permissions issue not allowing PS to embed

[Jeffrey Tranberry]

What is the font? Can you post your source PSD?

[ZHack]

Just sent you a pm.

[Jeffrey Tranberry]

Thanks for your help reproducing. Engineering is investigating.

[Jeffrey Tranberry]

@ZHack I believe this is fixed in the current version of Photoshop (23.1). Can you confirm it's also working for you?

[ZHack]

Working fine now. Thanks!