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111

P: Healing and Spot Healing Brush Lag

Contributor ,
Oct 18, 2017 Oct 18, 2017

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In most recent 2018 update, healing and spot healing brush have become much less responsive, sometimes taking multiple seconds after completion of stroke to affect the image.

Late 2016 Macbook, up to date OS and Software

I've done the regular things like turning off OpenCL and changing other performance options... no change.
GIF framerate is sped up 2x 

 RackMultipart2017101816638abxo-e6dcc86c-5f0a-49df-839e-84a8dc0a1a54-349345759.gifRackMultipart2017101816638abxo-e6dcc86c-5f0a-49df-839e-84a8dc0a1a54-349345759.gif

Bug Fixed
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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2017 Nov 14, 2017
This should be resolved in the 19.0.1 update released last night. Please update Photoshop using the Creative Cloud desktop app, and let us know how it feels!

Regards
Pete

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282 Comments
LEGEND ,
Oct 21, 2017 Oct 21, 2017

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how to disable brush smoothing?

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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.dng file (from Canon 5D3) opened from Lightroom i.e. no layers. I add a single transparent new layer above to do healing. The first heals are ok for a short while then it just gets very slow as reported by others. Have to close and re launch Ps every few minutes to get the speed back. It used to be as close as possible to real time but now it's worse than Lightroom. Using Wacom on MacOs Sierra

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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Definitely helps to have smoothing turned off i.e. at 0 but I found I have to set the brush smoothing to zero and then close Ps and reopen. Just changing the smoothing to zero on the brush and going back to the healing brush whilst still in an image had no effect.

By the way has anyone else lost the ability to use the space bar to get the hand tool to quickly move the document?

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Explorer ,
Oct 21, 2017 Oct 21, 2017

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have the exact same situation on Win10 with Intell 8core, 32gb ram and nvidia 1060 6gb. The bug is in the (Spot) Healing Brush tool, the Patch tool works perfectly like with PS18.

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Explorer ,
Oct 21, 2017 Oct 21, 2017

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16bit, RGB, 25MPix, mouse.
Lag starting after around 25 clicks (+3000Mb of RAM / working set).
GPU peak to 25% during each lag
CPU peak to 30% during each lag

System:
Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64
Number of Launches: 306
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.14393.1198
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3999 MHz
Built-in memory: 32716 MB
Free memory: 2 MB
Memory available to Photoshop: 29447 MB
Memory used by Photoshop: 60 %
Surface Dial: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=2560, bottom=1440, right=5120
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=6144
glgpu[0].GLName="NVIDIA GeForce GTX 1060 6GB"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="22.21.13.8494"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce GTX 1060 6GB/PCIe/SSE2"
glgpu[0].GLRendererID=7171
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll"
glgpu[0].GLDriverDate="20170718000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=6144
clgpu[0].CLName="GeForce GTX 1060 6GB"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="384.94"
clgpu[0].CLBandwidth=1.42807e+11
clgpu[0].CLCompute=1627.64
License Type: Subscription
Serial number: 90970897118203259305
GUIDBucket:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
Temporary file path: C:\Users\rogez\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  E:\, 5,46T, 585,2G free
  D:\, 188,9G, 47,1G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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This is happening to me too, I've called tech support twice, I hope Adobe comes up with a solution quick because it's costing many of us time and money for this insane lag, restarting PS over and over again is a lame option and not realistic. Tech support told me to reset brush settings to default but this is a pain too that doesn't always work. I use a Wacom Cintiq 13 touch tablet but it does the lag even without the tablet.

I'm about to go back to 2017 version because this one should never have been released with these glitches. Next time they should have full time professional retouchers and artist use the products before they release them. It would have been discovered in minutes...

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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Hi Adam, I did this about an hour ago (Reset Prefs on Quit) and so far so good

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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Update, still working well after 3+ hours 🙂

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LEGEND ,
Oct 22, 2017 Oct 22, 2017

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Turn off smoothing and you should be good. Seemed to work for a lot of people now.

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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Yes, still slow

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LEGEND ,
Oct 22, 2017 Oct 22, 2017

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Same Issue here with the healing brushes (Windows10, 16GB RAM, i7). Using spot healing brush it lags over 5 spots behind. It looks like it is working better for a short period of time after restarting Photoshop. The memory usage is going fast past the 6.5GB with only one 36MP file on 16 bits and only one empty layer for healing ( file size on the lower left is about 250MB.

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Contributor ,
Oct 22, 2017 Oct 22, 2017

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Have you tried turning smoothing off?

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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I have, does not matter

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LEGEND ,
Oct 22, 2017 Oct 22, 2017

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Just to add to this.  Also having this lag problem BUT only with the legacy healing brush enabled.  Without legacy its working just fine, however I dont like working with that brush.

i7-7700k, 64gb, PC

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Contributor ,
Oct 22, 2017 Oct 22, 2017

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Have you tried bringing the slider to 0 and turning it off in the brush panel?

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LEGEND ,
Oct 22, 2017 Oct 22, 2017

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Thanks. So far so good here too.

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New Here ,
Oct 22, 2017 Oct 22, 2017

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Having same issue with my iMac and  2017 Mac Book Pro. Healing brush is useless.. 

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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Same thing here. Mine happens immediately. I get the lag and the lines. I tried resetting to "use the legacy algorithm" for healing brush, but that almost made it worse. Beta testing during my workday is a hassle. 

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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TRashed preferences and it's gone for now. But so are all of my preferences. Bummer of a solution. 

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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I don't see it when the healing brush is active either...? 

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Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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In addition to the lag, I'm getting the line between points as well. Anyone else seeing this? I've seen another thread on this but it should be mentioned here as well. So far, trashing my preferences seems to have fixed the lag, but what a hassle...

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Explorer ,
Oct 23, 2017 Oct 23, 2017

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even when I turn brush smoothing off, and restart PS or whole system, lag is present after cca 1hour of work again 😕 

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Explorer ,
Oct 23, 2017 Oct 23, 2017

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turning off smothing doesn't work for ever......after cca 1hour of work is there a lag again 😞 

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LEGEND ,
Oct 23, 2017 Oct 23, 2017

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I have this annoying healing brush lag too. Hope Adobe will fix it soon, it is real trouble now especially when editing large files with smart objects.

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LEGEND ,
Oct 23, 2017 Oct 23, 2017

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Same problem and none of the fixes suggested help. Have smoothing at zero, etc. I either need to reinstall 2017 (not an option on the CC menu) or Adobe needs to fix this ASAP. I have a major, zero delays tolerated project series in one week. Right now, the delays are so bad that effecively, the tools don't exist for me.


There is a work around for those who are desperate (like me). Use split frequency with the clone stamp on the high layer (I am not having issues with the clone stamp). But it is very annoying to have to use this and bloat the file for images that would be fixed just as well with a few healing brush clicks.

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