• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
69

P: I'd like to know how to disable the startup tutorial about generative ai

Community Beginner ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

With Photoshop 25, every time I start up PS, an image opens on my screen accompanied by a tuorial on generative ai by Anna McNaught. How to I disable this? I don't need it and I can't find a way to get rid of it.

 

Can someone help me with this please?

 

Thank you

Bug Fixed Locked
TOPICS
macOS , Windows

Views

25.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Feb 13, 2024 Feb 13, 2024

FYI another thread describing the same issue received an answer from an Adobe employee

It is related to non ASCII characters in the Windows User folder:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-i-d-like-to-know-how-to-disable-the-startup-tutorial-about-generative-ai/idc-p/14291700#M97842

 

Hopefully this will be fixed soon

Votes

Translate

Translate

correct answers 2 Pinned Replies

Adobe Employee , Dec 11, 2023 Dec 11, 2023

Hi Everyone,

 

First, our sincere apologies to those that are seeing this tutorial pop up at every launch of Photoshop and the frustration it causes that it hasn't been able to be disabled for you. 

 

This seems to be caused by OS User Accounts that have non-standard characters in the account name. The workarounds we're currently aware of are:

  1.  Switch to another OS User Account that does not have non-standard ASCII characters
  2. Roll back to Photoshop 25.0

 

We have identified the issue and are w

...

Votes

Translate

Translate
Adobe Employee , Feb 21, 2024 Feb 21, 2024

Hi all,

 

We are happy to announce the release of Photoshop version 25.5 (public version), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 25.5, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

Votes

Translate

Translate
replies 246 Replies 246
246 Comments
New Here ,
Jan 28, 2024 Jan 28, 2024

Copy link to clipboard

Copied

Every time I open Photoshop, I see the picture
As you have seen in the project, "How to use artificial intelligence" is opening, I am being taught why every time I open the artificial intelligence, which I use very actively, I cannot get rid of it, what should I do?

 

 

artificial intelligence project.jpg

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

I was wrong. It seemed to be the case when I posted, but today it still keeps showing up no matter how we launch it.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

yeah, I was wrong !

Votes

Translate

Translate

Report

Report
New Here ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

Merci de votre réponse et j'attends votre mise à jour car c'est pénible et une perte de temps. Peut-être parce que mon prénom a un tréma Joël.

Votes

Translate

Translate

Report

Report
New Here ,
Jan 31, 2024 Jan 31, 2024

Copy link to clipboard

Copied

Bonjour,

 

Merci pour ces pistes cependant ça ne fonctionne pas. Mon nom d'utilisateur est simple et sans caractères spéciaux.

J'ai photoshop sur pc et mac, la même version avec les mêmes réglages et je n'ai le problème que sur mac.

J'ai tout désinstallé rien ne change.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 01, 2024 Feb 01, 2024

Copy link to clipboard

Copied

Ok i've been pretty iritated with this bug since nothing made it go away, so i googled an solution, and the fact that it's STILL NOT solved till this day makes me mad. I even changed my name of my Windows OS and Adobe profile. I'm using Photoshop daily and just as many many other users i swear i don't wanna hear the name Anna McNaught ever again. Fix this for gods sake.

Votes

Translate

Translate

Report

Report
Explorer ,
Feb 01, 2024 Feb 01, 2024

Copy link to clipboard

Copied

Hi SaraDO... I did the same things and nothing worked!!!
It seems that ADOBE wants to make us very angry. It sounds like something they don't want to solve!

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 01, 2024 Feb 01, 2024

Copy link to clipboard

Copied

As I said before Adobe cares more about their stock holders than their users. This is NOT a bug! It's here to make sure users use AI so in the future they can charge for it.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 01, 2024 Feb 01, 2024

Copy link to clipboard

Copied

It doesn't work.

 

I tried so many ways to stop the anoying tutorial : installing 25.0, deleting all my preferences, workspace with all my actions... Nothing work and I lost everything.

 

The only way to solve it is to downgrade to 2023 version, 24.7.2, before IA module I guess.

 

Please, release a patch quickly

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 02, 2024 Feb 02, 2024

Copy link to clipboard

Copied

Hello again, I'm still here and I see that the issue persists. In my case, it has worsened a bit with an error that I'm not sure if others experience, but it's a huge "mess." When Ann's video starts or when I close the house image before the video loads, I'm left with a gray box where Ann should be floating, empty, and I can't remove it unless I close and reopen Photoshop.

In the end, we might have to request an AI to fix these issues. We just ask for a button that says "no tutorials."

 
 

Votes

Translate

Translate

Report

Report
New Here ,
Feb 02, 2024 Feb 02, 2024

Copy link to clipboard

Copied

Yes, same here. And sometimes I cannot open a file after closing the tutorial, menu is greyed out. I need to close PS and start over again or pick and open one from the latest used files to unlock the menu.

 

It's insane it isn't solved yet. If Adobe cannot do that should disable this annoying tutorial. It is not a free service, we are paying for it...

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2024 Feb 04, 2024

Copy link to clipboard

Copied

After starting photoshop, the generative fill tutorial keeps uploading. Even if I go through it completely, it opens again at the next start. It's really annoying.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2024 Feb 04, 2024

Copy link to clipboard

Copied

nvidia error.png

Adobe Photoshop Version: 25.4.0 20240118.r.319 67d7f0b x64
Number of Launches: 12
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3448
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 3893 MHz
Built-in memory: 65388 MB
Free memory: 41936 MB
Memory available to Photoshop: 51286 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.2.0-ss/fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.36.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA RTX A6000
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 48,571 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1.5
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=47648 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64

[1 ms]
Start GetSnifferResult

[1538 ms]
Start sniffer 2024-02-05 13:30:24
# Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=47648 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64

{583 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA RTX A6000 index=0)

# devices: 1
Device 0
Name: NVIDIA RTX A6000
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 48,571 MB
VRAM: 48,571 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,282 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-01-18 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.5123
Supports UMA: UNSUPPORTED
D3D-ID: 8752
End platform native
{861 ms}

{861 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA RTX A6000/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA RTX A6000/PCIe/SSE2
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 50,930 MB
VRAM: 50,930 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,282 MB
API version: 2.1 (2.1.2 NVIDIA 551.23)
Device version: 2.1 (2.1.2 NVIDIA 551.23)
Vendor name: NVIDIA
Driver date: 2024-01-18 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.5123
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1189 ms}

{1189 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA RTX A6000
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 51,526 MB
VRAM: 51,526 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 610 GB / s
Compute score: 16,983.7
Device name string: NVIDIA RTX A6000
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1433 ms}

Exit code kExitNormal
End sniffer 2024-02-05 13:30:24
[kStatusNormal, kExitNormal]

[1539 ms]
Finish RunAllAPIs

[1544 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 99080585661689251534
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\Vizrt\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 474.7G, 195.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.3.0-6
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.4
PSViews.dll Adobe Photoshop 2024 25.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.3.0-6
UPIC 2.6.0


Required plugins:

Accented Edges 25.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.4 - from the file “Filter Gallery.8bf”
Average 25.4 - from the file “Average.8bf”
Bas Relief 25.4 - from the file “Filter Gallery.8bf”
BMP 25.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.1.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.1.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.4 - from the file “Filter Gallery.8bf”
Charcoal 25.4 - from the file “Filter Gallery.8bf”
Chrome 25.4 - from the file “Filter Gallery.8bf”
Cineon 25.4 - from the file “Cineon.8bi”
Clouds 25.4 - from the file “Clouds.8bf”
Color Halftone 25.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.4 - from the file “Filter Gallery.8bf”
Conté Crayon 25.4 - from the file “Filter Gallery.8bf”
Craquelure 25.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.4 - from the file “Filter Gallery.8bf”
Crystallize 25.4 - from the file “Standard MultiPlugin.8bf”
Cutout 25.4 - from the file “Filter Gallery.8bf”
Dark Strokes 25.4 - from the file “Filter Gallery.8bf”
De-Interlace 25.4 - from the file “Standard MultiPlugin.8bf”
Dicom 25.4 - from the file “Dicom.8bi”
Difference Clouds 25.4 - from the file “Clouds.8bf”
Diffuse Glow 25.4 - from the file “Filter Gallery.8bf”
Displace 25.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.4 - from the file “Filter Gallery.8bf”
Entropy 25.4 - from the file “statistics.8ba”
Export Color Lookup Tables 25.4 - from the file “Export3DLUT.8be”
Extrude 25.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.4 - from the file “FastCore.8bx”
Fibers 25.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.4 - from the file “Filter Gallery.8bf”
Filter Gallery 25.4 - from the file “Filter Gallery.8bf”
Fresco 25.4 - from the file “Filter Gallery.8bf”
Glass 25.4 - from the file “Filter Gallery.8bf”
Glowing Edges 25.4 - from the file “Filter Gallery.8bf”
Grain 25.4 - from the file “Filter Gallery.8bf”
Graphic Pen 25.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.4 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.4 - from the file “Filter Gallery.8bf”
JPEG 2000 25.4 - from the file “JPEG2000.8bi”
Kurtosis 25.4 - from the file “statistics.8ba”
Lens Blur 25.4 - from the file “Lens Blur.8bf”
Lens Correction 25.4 - from the file “Lens Correction.8bf”
Lens Flare 25.4 - from the file “Standard MultiPlugin.8bf”
Liquify 25.4 - from the file “Liquify.8bf”
Matlab Operation 25.4 - from the file “ChannelPort.8bf”
Maximum 25.4 - from the file “statistics.8ba”
Mean 25.4 - from the file “statistics.8ba”
Measurement Core 25.4 - from the file “MeasurementCore.8me”
Median 25.4 - from the file “statistics.8ba”
Mezzotint 25.4 - from the file “Standard MultiPlugin.8bf”
Minimum 25.4 - from the file “statistics.8ba”
MMXCore Routines 25.4 - from the file “MMXCore.8bx”
Mosaic Tiles 25.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.4 - from the file “Filter Gallery.8bf”
Note Paper 25.4 - from the file “Filter Gallery.8bf”
NTSC Colors 25.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.4 - from the file “Filter Gallery.8bf”
OpenEXR 25.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.4 - from the file “Filter Gallery.8bf”
Palette Knife 25.4 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.4 - from the file “Standard MultiPlugin.8bf”
PCX 25.4 - from the file “PCX.8bi”
Photocopy 25.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.4 - from the file “ChannelPort.8bf”
Pinch 25.4 - from the file “Standard MultiPlugin.8bf”
Pixar 25.4 - from the file “Pixar.8bi”
Plaster 25.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.4 - from the file “Filter Gallery.8bf”
Pointillize 25.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.4 - from the file “PBM.8bi”
Poster Edges 25.4 - from the file “Filter Gallery.8bf”
Radial Blur 25.4 - from the file “Standard MultiPlugin.8bf”
Radiance 25.4 - from the file “Radiance.8bi”
Range 25.4 - from the file “statistics.8ba”
Render Color Lookup Grid 25.4 - from the file “Export3DLUT.8be”
Reticulation 25.4 - from the file “Filter Gallery.8bf”
Ripple 25.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.4 - from the file “Filter Gallery.8bf”
Save for Web 25.4 - from the file “Save for Web.8be”
ScriptingSupport 25.4 - from the file “ScriptingSupport.8li”
Shear 25.4 - from the file “Standard MultiPlugin.8bf”
Skewness 25.4 - from the file “statistics.8ba”
Smart Blur 25.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.4 - from the file “Filter Gallery.8bf”
Solarize 25.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.4 - from the file “Filter Gallery.8bf”
Spherize 25.4 - from the file “Standard MultiPlugin.8bf”
Sponge 25.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.4 - from the file “Filter Gallery.8bf”
Stained Glass 25.4 - from the file “Filter Gallery.8bf”
Stamp 25.4 - from the file “Filter Gallery.8bf”
Standard Deviation 25.4 - from the file “statistics.8ba”
Sumi-e 25.4 - from the file “Filter Gallery.8bf”
Summation 25.4 - from the file “statistics.8ba”
Targa 25.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.4 - from the file “Filter Gallery.8bf”
Tiles 25.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.4 - from the file “Filter Gallery.8bf”
Twirl 25.4 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.4 - from the file “Filter Gallery.8bf”
Vanishing Point 25.4 - from the file “VanishingPoint.8bf”
Variance 25.4 - from the file “statistics.8ba”
Water Paper 25.4 - from the file “Filter Gallery.8bf”
Watercolor 25.4 - from the file “Filter Gallery.8bf”
Wave 25.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.4 - from the file “WIASupport.8li”
Wind 25.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.4 - from the file “WBMP.8bi”
ZigZag 25.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.2.1.5 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.2.1\"
CmdN: 1.19.10
UAB: 2.18.0-4
Loaded at: 115 ms - launch time impact: 1254 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder"
Loaded at: 4576 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.41.7.0 - from the file "Required Folder"
Loaded at: 4882 ms - launch time impact: 4 ms
CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
In app notifications (Loaded) 2.0.4.0 - from the file "Required Folder"
Loaded at: 4578 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 4580 ms - launch time impact: 3 ms
Photoshop Adjustments Panel (Loaded) 2.1.9.0 - from the file "Required Folder"
Loaded at: 4582 ms - launch time impact: 2 ms
Photoshop UXP Export-As (Prepared) 5.8.34.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 4584 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3228 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3231 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2312.89.0.10 - from the file "Required Folder"
Loaded at: 4586 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 23

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

@Cicy35246387qrfu 3D features are been discontinued in Photoshop, if you want to continue using 3D features you can install version 22.2 which is available from the Creative Cloud app

https://helpx.adobe.com/ie/photoshop/kb/3d-faq.html

Votes

Translate

Translate

Report

Report
New Here ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

@Ged_Traynor is there alternative way to generate the normal map in photoshop2024?

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

@Cicy35246387qrfu generating normal maps requires the 3D engine which has been removed, if you go into the preferences you'll notice that the 3D panel has been removed, so there's no way that I'm aware of to generate normal maps in the current version.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 05, 2024 Feb 05, 2024

Copy link to clipboard

Copied

@Ged_Traynor why remove this sort of useful function?

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 06, 2024 Feb 06, 2024

Copy link to clipboard

Copied

@Cicy35246387qrfu "why remove this sort of useful function?"

You'll need to ask Adobe that question, you can have Photoshop 22.2 installed along with version 25.4

 

Votes

Translate

Translate

Report

Report
New Here ,
Feb 07, 2024 Feb 07, 2024

Copy link to clipboard

Copied

Hilfe Startscreen Fotoshop
Immer wenn ich Photoshop öffne erscheint das gleiche Bild mit einem Haus in den Bergen, einer Lady, die mir etwas erklären möchte und der Hinweis "Ideen umsetzen mit generativem Füllen" - siehe Anlage. Kann mir bitte jemand sagen, wo ich das abschalten kann und generell Werbung in meiner Programmversion verhindern kann? Ich finde einfach keinen "Ausknopf". Besten Dank. Wolfgang
Aktuelle Version Adobe Photoshop Version: 25.4.0 20240118.r.319 67d7f0b x64
Windows 11
Erscheint nach jedem Start.

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 07, 2024 Feb 07, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 08, 2024 Feb 08, 2024

Copy link to clipboard

Copied

Switch to another OS User Account that does not have non-standard ASCII character or roll back to 25.0 temporarily.

Votes

Translate

Translate

Report

Report
Explorer ,
Feb 08, 2024 Feb 08, 2024

Copy link to clipboard

Copied

Aqui é exatamente a mesma coisa!
Não acho que a Adobe queira resolver esse problema!! Talvez eles queiram que a gente fique com raiva todos os dias e chore pelo nosso dinheiro investido nesse aplicativo!!

Votes

Translate

Translate

Report

Report
New Here ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

Just updated to 25.4 and the issue is still there, quite annoying.

@Pete.GreenChanging the OS username to fix a software issue is not an option for us and a questionable approach considering that it´s 2024. If you have no intention of fixing it for the users, fix it on Anna's behalf. Thank you!

Votes

Translate

Translate

Report

Report