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P: Liquify with a small marquee selection on a Silicon Mac returns no result.

Explorer ,
Aug 06, 2022 Aug 06, 2022

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PS 23.4.2, on a Silicon Mac Studio running Monterey 12.5, As a rule, I've always made a marquee selection slightly larger than the area I plan on liquifying, as historically it takes a great deal less resources and time to bring up the liquify window on large files. In my new silicon Mac set up, liquify goes through all the motions, giving me the proper preview, but upon completion, it returns no result. In frustration, I had resorted to screen capping the preview at 100% and pasting it in my image. Finally I discovered that using a much larger marquee selection would actually return my result. It's a viable workaround, but liquify should work in ANY marquee of any size, as it still does in the most current version on an Intel Mac. 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 20, 2023 Apr 20, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.4.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.4.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi @chazcronOMS sorry to hear this. Curious if you have tried turning GPU compositing off?

 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur? 

 

Thank you,

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Explorer ,
Aug 08, 2022 Aug 08, 2022

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Thank you for responding.  I will give that a try. What kind of performance will I be sacrificing by having that turned off? 

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Explorer ,
Aug 08, 2022 Aug 08, 2022

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Well, I went to the preferences, I went into the performance tab and the graphics processor settings. I clicked on advance settings, but there was no GPU compositing checkbox to disable. So I backed out and unchecked "use graphics processor" instead. I exited out of preferences and tried it, and yes, it does work on a small selection. I didn't even have to restart Photoshop. But it would be rather insane for me to disable graphics acceleration on a silicon Mac because there's a bug in your I didn't even have to restart Photoshop. employer's software. It would be nice if someone at Adobe could use a silicon Mac to test this out and verify the bug. 

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Explorer ,
Aug 12, 2022 Aug 12, 2022

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OK, so I tried square marquee windows from big to small until I hit the number that would not return a liquify result.

728x728 returns a result, anything smaller will not. I confirmed this, you can too.

 

On a Silicon Mac, make any file that is 728x728 px, do a liquify, result is returned. 

Make any file that is 727x727 px or smaller, do a liquify, result is NOT returned.

 

Do the same thing on an Intel machine, and liquify works below 727x727 px.

This is a bug.

 

Unless you want to confirm that the only way Silicon Mac users can liquify a file smaller than 727x727 px, you must disable your graphics acceleration.

 

Sure, if I don't make a small selection on a huge file to isolate the small area I plan on liquifying, I'll have to then zoom way in to find the small area I want to liquify. If I make a small marquee selection (slightly larger than my desired area) Liquify takes me right to the area I want to work on.

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Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

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@chazcronOMS Does this happen with all files, or just one? Can you share the file, in case it's only affecting one file?

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Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

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Ah, see that it's any file of that size; I can' repro here on my M1, but will see if I can get somebody with a studio to give it a go.

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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Thanks for looking into it. It is on any file. My coworker also has a Studio Mac and his does the same thing,

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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I just put PS on our M1 Mac Mini server and ran my 727x727px (no result) vs 728x728px (yes result) marquee selection test and confirmed it will not return a liquify result. Are you sure you ran it as I described? Is yours a laptop? I also confirmed I am running the universal version, not the Intel version.

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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I have the first M1 and ran on a single pixel layer, and also tried on a smart object, and both returned OK. Can you send along your Photoshop System Info (from under the Help menu in Ps)?

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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You need to run it on a flat image or an image that contain at least 1000x1000 px on a layer to test. A single pixel will work, but under what circumstance would anyone ever liquify a single pixel. Can I ask why you would test on only one pixel and not the number I came up with? 

 

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Display: 1 Display Bounds: top=0, left=0, bottom=1800, right=3200 High DPI Monitor Main Display Display: 2 Display Bounds: top=-757, left=3200, bottom=3083, right=5360 ------- Sniffer output
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All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.4 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.4 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.4 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.4.2, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.4, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.4.2, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.4 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.4.2, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.11.0.25 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.11.0/" CDO: 1.120.0
CmdN: 1.11.2
CDP: 1.143.0
Projects: 1.3.10 Loaded at: 64 ms - launch time impact: 279 ms Content Credentials (Loaded) 0.30.6.0 - from the file "Required Folder" Loaded at: 9479 ms - launch time impact: 0 ms ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder" Loaded at: 9480 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder" CC Libraries Panel (Loaded) 3.19.237.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/" CAPTURE: 2.0.34 STOCK: 4.0.2 Loaded at: 177277294 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder" Loaded at: 69 ms - launch time impact: 0 ms Photoshop UXP Export-As (Loaded) 5.8.11.0 - from the file "Required Folder" Loaded at: 10601209 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 9480 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 8432 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 8432 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.7.0.20 - from the file "Required Folder" Loaded at: 9480 ms - launch time impact: 8 ms Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 87853337 ms - launch time impact: 0 ms Neural Filters (Registered) 1.12.2.0 - from the file "Required Folder" Installed TWAIN devices: NONE

 

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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If you want me to screen record it, I will. I have repeated this test on two Studio Macs and one Silicon Mac Mini. Same result on all three.

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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I posted my sys info, but it didn't accept it I also asked why you would test it on a single pixel and not a flat file, or a layer with at least 727x727 pixels, real world usage. Who is going to liquify a single pixel? I've attached a text file with system info instead of pasting it here, that's probably why it didn't send.

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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Maybe I should clarify. It's the size of the selection or any file that is 727 px or smaller that nullifies the result. If no selection is made, it will liquify all day.

 

Think of a huge file where you want to liquify a small section. You could just hit Cmd+Shift+X and then zoom way in on what you wish to liquify. Scrubby zoom, which I use exclusively, inconveniently does not work in the Liquify window. This method does work. However, I have always used a marquee so, in effect, PS is only addressing the small area I wish to liquify. It also handily fills the screen in my liquify window and uses less resources to do it.  

 

If you open or create a 700x700 px image in PS, Liquify WILL NOT WORK on a Silicon Mac whether you use a selection or not.

 

Just try THAT and you will understand. I have a hard time believing that is not a bug.

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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Hi @chazcronOMS we appreciate your patience in this as we are trying to get this issue to reproduce.

 

I did a test on my M1 iMac:

  • Created a new file that was 700px by 700px at 300ppi
  • Painted some brush strokes
  • Went to Liquify and dragged around on it with the default brush

The liquify effect workd as expected. No selection was added to the file, the liquify effect was added to the flattened layer.

 

Did I miss anything in the test you described above?

 

Thank you,

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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I appreciate jumping through the hoops. Those are indeed all the steps. All three Silicon Macs here at our studio failed to produce results. You have my system info. I'd be happy to record my screen showing no results for me if it would help or any other infomation you need.

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Community Expert ,
Aug 17, 2022 Aug 17, 2022

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We have a Mac Studio here with photoshop 22.4.2 and i did the same steps as CoryShubert except

i used Filter>Render Clouds and the result did return.

 

liq1a.png

 

liq2.png

 

liq.png

 

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Community Expert ,
Aug 17, 2022 Aug 17, 2022

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If you unhook display 2, does that make a difference?

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Explorer ,
Aug 17, 2022 Aug 17, 2022

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I will be sure to try that and report back. 

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Explorer ,
Aug 19, 2022 Aug 19, 2022

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I disabled my BenQ display, still failed to return result. I disabled my Studio display, still failed to return result. This is true for both our Studio Macs and our M1 Mac mini. I will have my coworker try his M1 iMac tomorrow. Attached is an annotated screen recording of the failure. I've already posted my system setup. This was performed after I updated to the latest Monterey, the latest monitor firmware update and the latest Photoshop update

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Explorer ,
Aug 20, 2022 Aug 20, 2022

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My coworker performed the test on his M1 iMac and his results did return. I wonder if the number of cores in the GPU matter. The mystery continues. 

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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Thanks @chazcronOMS , we're still looking into this.

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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Since PS 23.5, liquify doesn't work when we select small part of image. It has to be a big rectangle or the full image... Very annoying...  We can validate the liquify but the result is not showing !

Can you fix this?!

Thanks,

 


Eric.

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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It seems to work here.

 

What does "doesn't work" mean?

 

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

 

Try installing Photoshop 2023. Does the problem persist?

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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Here is a video screenshot to show you how it doesn't work.

I'll try with the 2023 and let you know...

 

 

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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I've tried on several systems and I cannot reproduce.

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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