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P: Mouse cursor replacing brush outline when drawing on a layer with a mask enabled

LEGEND ,
Jun 01, 2020 Jun 01, 2020

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When making quick short strokes the brush outline cursor is replaced with the standard mouse pointer cursor, on a layer that has a mask enabled. This doesn't seem to be an issue when the layer's mask is disabled or when the brush is changed to crosshairs.

I primarily use photoshop to paint, and while I don't use layer masks every day, it is definitely an issue when I am working on a piece that is quite detailed.

Bug Unresolved
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macOS , Windows

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correct answers 2 Correct answers

LEGEND , Jun 04, 2021 Jun 04, 2021

I found a fix for myself on this but others could try.

I turned off the generator plugin in preferences and it totally stopped it. It will turn the plugin back on when exporting an image but I would just turn it off again so I could work without annoyance.

Thankfully I've not had this issue at all since getting a new work computer.

Hope this helps someone.

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Adobe Employee , Nov 04, 2020 Nov 04, 2020

I've logged a bug on this.  Thank you for reporting this and providing a video (very helpful). 

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42 Comments
Community Beginner ,
May 18, 2021 May 18, 2021

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@chad_rolfs Yep, still happen for me

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LEGEND ,
May 18, 2021 May 18, 2021

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@chad_rolfs Yes, it does. Resetting of preferences helped. However I think this is not an optimal solution, because now I have to recover all my settings.

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Adobe Employee ,
May 18, 2021 May 18, 2021

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Thank you!  Totally agree, resetting prefs isn't optimal, and I appreciate you sharing that data point.  I'll add this feedback to the bug.

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LEGEND ,
May 18, 2021 May 18, 2021

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It doesn't work for me.

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LEGEND ,
May 18, 2021 May 18, 2021

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@chad_rolfs  In my case even resetting the preferences doesn't work. It's very annoying to use Photoshop now. I've tried it with other graphic softwares and no problems there. I turned off the Windows ink and add this magical code to use the Adobe inside drivers for drawing - still happens, so it's not even Windows 10 to blame here, it's a bug inside your software. It's been a year since you guys have the problem reported and more and more people come here to report they have the same issue, so it's astonishing you haven't fixed it yet, I mean - why? What stop you from fixing this quite a huge bug? Maybe you should give it a priority so it's finally fixed?

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LEGEND ,
Jun 03, 2021 Jun 03, 2021

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I suddenly got the same issues here. I'm  on Win 10 with latest version of PS and using a Cintiq 24 Pro. Bot pen and mouse will have the cursor pop up while drawing short strokes... Immensly annoying. Turning off top double click distance doesn't remove the problem.

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LEGEND ,
Jun 04, 2021 Jun 04, 2021

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I found a fix for myself on this but others could try.

I turned off the generator plugin in preferences and it totally stopped it. It will turn the plugin back on when exporting an image but I would just turn it off again so I could work without annoyance.

Thankfully I've not had this issue at all since getting a new work computer.

Hope this helps someone.

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LEGEND ,
Jun 04, 2021 Jun 04, 2021

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Yaaaas! It helped, thank you sooo much :D. What does this plugin do, just out of curiosity? Turning it off might cause some other issues or not :)?

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LEGEND ,
Jun 04, 2021 Jun 04, 2021

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I didn't see any problems with work or personal. Glad it helped.

I'm not sure what it does but it has to be on for exporting an image.

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Community Beginner ,
Jun 04, 2021 Jun 04, 2021

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WOW! It worked for me too! Thanks!

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LEGEND ,
Jun 04, 2021 Jun 04, 2021

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Huh, weird... that worked here as well.... thanks 🙂

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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It looks as though the cause of this may have to do with generator as *Meekon discovered.  Try going to File > Generate > and make sure Image Assets is unchecked.  Also go to Preferences > Plugins and uncheck Enable Generator there as well.  This is what you can do to workaround the problem and we'll work on a fix.

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Thank you *Meekon !  Very helpful so we can fix it.

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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I'm having the same issue, and Generator is disabled/Image assets is unchecked. The issue didn't start for me until I updated to 25.0.0

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Contributor ,
Dec 18, 2023 Dec 18, 2023

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Generator disabled, V25.3.1

Driving. Me. Mad.

--

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Contributor ,
Jan 28, 2024 Jan 28, 2024

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Win11 Pro, Generator disabled. PS 25.4.0, Xencelabs tablet. Windows ink has to be on or else pressure doesn't work.

It's absolutely at its worst when using the Quick Selection Tool, where I barely ever get the brush shape and just a pointer, it's absolutely frustrating.

 

Absolutely losing the will to live with all the bugs in the last few years, it just keeps getting more and more frustrating getting through a workday 😕

--

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New Here ,
Apr 12, 2024 Apr 12, 2024

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LATEST

you are true hero

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