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P: Neural Filters - not working - "we've temporarily disable filter because of an error"

Community Beginner ,
Aug 21, 2021 Aug 21, 2021

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Now there is a new problem with the colorize filter since installing the latest version of PS.

Before with the older version the filter would not download and someone came up with

a fix that involved removing the files that had the word colorize in it and then it downloaded fine(thank you)

Now I can get the filter to colorize ok,but when I try to click on image to modifiy the color in certain areas, PS puts up a message saying the filter has been temporarily disabled. Is this happening for others? If so does Adobe not check these things before releasing an update, this is the second update in a row to have problems with the colorize neural filter! I'm betting this is the most used neural filter and yet it has the most issues.

 

PS-72397

Bug Unresolved Locked
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macOS , Windows

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correct answers 2 Correct answers

Adobe Employee , Dec 14, 2021 Dec 14, 2021

Install the 23.1 update. It contains a number of fixes for Neural Filters.

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Adobe Employee , Nov 10, 2021 Nov 10, 2021

Please update to 23.0.1 which was released Tuesday night. Let us know if you're still getting this error with 23.0.1.

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replies 161 Replies 161
161 Comments
New Here ,
Oct 30, 2021 Oct 30, 2021

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I have same problem

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New Here ,
Oct 30, 2021 Oct 30, 2021

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same problem here

 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Hello,

I have version 23 installed on my PC and I am getting the same error.

Some help would be appreciated.

Thanks,

Mark.

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Enthusiast ,
Nov 03, 2021 Nov 03, 2021

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Keeps getting this error in my Photoshop 2022 Release 23.0.0 when using the Nearul Filter --> Landscape Mixer.

Landscape-mixer.png

Any suggestion is much appreciated!

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New Here ,
Nov 03, 2021 Nov 03, 2021

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When using Neural Filters, it writes an error - this filter is temporarily disabled due to an error.

What to do?

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Enthusiast ,
Nov 04, 2021 Nov 04, 2021

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I tried that but it didn't work...same error. Once Photoshop launched from Creative Cloud, go into Neural filter and Landscape Mixer but there is no option to re-download the filters.

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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I've updated to PS 2022 and I'm getting the disabled message in the landscape mixer on my laptop. Windows is up to date.

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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Same problem 

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New Here ,
Nov 04, 2021 Nov 04, 2021

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What happened to me is I changed my main drive for photoshop from C:/ to E:/ and that messed everything up. Reinstalled the 22 Version and it works.

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Yes I have the same error

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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... me too on laptop.  In preferences switching off graphics acceleration and reopening Photoshop has fixed this for me.

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Explorer ,
Nov 07, 2021 Nov 07, 2021

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Yes me too, i was trying to replicate the effect i had seen on YouTube, but i got the same message, does anyone know why it is happening please. It does only seem to effect the landscape mixer the other neural filters seem ok.

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New Here ,
Nov 09, 2021 Nov 09, 2021

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Whenever i use landscape mixture, keep getting this error, "we've temporarily disabled this filter because of an error".

 

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Adobe Employee ,
Nov 10, 2021 Nov 10, 2021

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Hi all,  

 

We're happy to announce the release of Photoshop 23.0.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

Status Fixed

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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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I have the same error

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Explorer ,
Nov 10, 2021 Nov 10, 2021

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I had a case number regarding neural filters not downloading, I was told a patch was coming to repair this issue, I have just updated photoshop, running 23.0.1 it's still not working.? can someone help with this.

Thank you

C. Young.

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Community Expert ,
Nov 10, 2021 Nov 10, 2021

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Hi yes wait for update hope all will be good soon...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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No, sorry to say that this update didn't fix the bug.
Also followed the instructions to rename the folder "can't remember the name now" in AppData/Roaming/Adobe/...

After that it did work a couple of times, then it stoped working again.

And it seems to be only the landscape mixer that is giving me a hard time.

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Hello, this feature is not working yet. "We've temporarily disabled this filter because of an error". 

Before the update, it works only once with bad results. A few seconds later Photoshop crashed and still doing this when I choose preset from Landscape Mixer. Please fix it. I want to try too. - Matthew

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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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I'm trying to use Neural Filters - Landscape Mixer but it keeps coming up with a message "We've temporarily disabled this filter because of an error".

 

I have just installed a new update in the hope that it was fixed but its still the same.  Currently running 23.0.1

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Adobe Employee ,
Nov 10, 2021 Nov 10, 2021

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Please update to 23.0.1 which was released Tuesday night. Let us know if you're still getting this error with 23.0.1.

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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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Hi, I am runing 23.0.1, still getting the same issue

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Hi,

 

I am still having a problem using neural filter even though I updates the photoshop to 23.0.1. When trying to use some of the nueral filter it reads ''we've disabled this filter beacause of an error''. Someone please show me the way to fix it.

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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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The program updated today and now most of the new neural filters stop 3/4 way through

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Thank you. This worked for me.

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