Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.
Please also provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.
Hey, @I Am Eddie. Welcome to the Photoshop Community. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.
In this conversation, another user reported that updating to Photoshop 25.7 has helped. Please uninstall & re-install Photoshop 25.7 and check if that helps.
The team is aware of this & working on it. As another workaround, you can use the menu item at the top to use Select Subject instead of clicking on the canvas.
I guess so,Its complicated.Can't affort to change it at the moment.
The issue?I have no idea,My graphic card works fine with older version which is (standard/GTX 980M) but when i tried to update it,The yellow exclamation shows in the device manager and the popups notification constantly telling me "FORCE REINSTALL GRAPHICS DRIVER" and the screen keeps blinking black. *Sigh
One thing you can try is to reinstall your operating system. It's possible that there are an software problem which can solve it in ths way. But I don't be sure.
Which type and version of the operatriong system do you have installed?
Another option would be to replace the graphics card. But I'm afraid you're using a notebook because I saw the M for "Mobile" in the type designation.
Warning: Driver update recommended Warning: Driver is out of date (44 months, should be less than 6 months) Fail: DirectX feature level 11.0 available, feature level 12.0 required Pass: OpenGL available Pass: DirectX available Pass: Above required VRAM (2007 MB of 1500 MB required) GPU Detected: NVIDIA GeForce GT 710 (NVIDIA)
Adobe Photoshop Version: 25.5.1 20240302.r.408 5a2e325 x64 Number of Launches: 3 Operating System: Windows 10 64-bit Version: 10 10.0.19045.4291 System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 3600 MHz Built-in memory: 8099 MB Free memory: 5176 MB Memory available to Photoshop: 5455 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.13.2 SAM SDK Version: 7.6.0-fio ACP.local Status: - SDK Version: 3.4.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.1.2.2 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.4 Open Color IO version: 2.3.2 C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch NGL Version: 1.36.0.10 Chalkboard: Disabled. D3D12Warp renderer: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0 GPUForce: 0 useGPU: 1 useOpenCL: 0 isGPUCapable: 1 GPUName: NVIDIA GeForce GT 710 GPUVendor: NVIDIA IsNativeGPUCapable: 1 IsOpenGLGPUCapable: 1 IsOpenCLGPUCapable: 1 HasSufficientRAM: 1 GPU accessible RAM: 2,007 MB Required GPU accessible RAM: 1,500 MB UseGraphicsProcessorChecked: 1 UseOpenCLChecked: 0 Windows remote desktop: 0 Windows available feature level: 11.0 Windows required feature level: 12.0 Windows has required feature level: 0 Display: 1 Display Bounds: (0, 0) -> (1920, 1080) Display scale: 1 Display Type: SDR Display: 2 Display Bounds: (1920, 0) -> (3840, 1080) Display scale: 1 Display Type: SDR ------- Sniffer output [0 ms] Launch GPUSnifferThread
Accented Edges 25.5 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 25.5 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 25.5 - from the file “Filter Gallery.8bf” Average 25.5 - from the file “Average.8bf” Bas Relief 25.5 - from the file “Filter Gallery.8bf” BMP 25.5 - from the file “Standard MultiPlugin.8bf” Camera Raw 16.2.1 - from the file “Camera Raw.8bi” Camera Raw Filter 16.2.1 - from the file “Camera Raw.8bi” Chalk && Charcoal 25.5 - from the file “Filter Gallery.8bf” Charcoal 25.5 - from the file “Filter Gallery.8bf” Chrome 25.5 - from the file “Filter Gallery.8bf” Cineon 25.5 - from the file “Cineon.8bi” Clouds 25.5 - from the file “Clouds.8bf” Color Halftone 25.5 - from the file “Standard MultiPlugin.8bf” Colored Pencil 25.5 - from the file “Filter Gallery.8bf” Conté Crayon 25.5 - from the file “Filter Gallery.8bf” Craquelure 25.5 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 25.5 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 25.5 - from the file “Standard MultiPlugin.8bf” Crosshatch 25.5 - from the file “Filter Gallery.8bf” Crystallize 25.5 - from the file “Standard MultiPlugin.8bf” Cutout 25.5 - from the file “Filter Gallery.8bf” Dark Strokes 25.5 - from the file “Filter Gallery.8bf” De-Interlace 25.5 - from the file “Standard MultiPlugin.8bf” Dicom 25.5 - from the file “Dicom.8bi” Difference Clouds 25.5 - from the file “Clouds.8bf” Diffuse Glow 25.5 - from the file “Filter Gallery.8bf” Displace 25.5 - from the file “Standard MultiPlugin.8bf” Dry Brush 25.5 - from the file “Filter Gallery.8bf” Entropy 25.5 - from the file “statistics.8ba” Export Color Lookup Tables 25.5 - from the file “Export3DLUT.8be” Extrude 25.5 - from the file “Standard MultiPlugin.8bf” FastCore Routines 25.5 - from the file “FastCore.8bx” Fibers 25.5 - from the file “Standard MultiPlugin.8bf” Film Grain 25.5 - from the file “Filter Gallery.8bf” Filter Gallery 25.5 - from the file “Filter Gallery.8bf” Fresco 25.5 - from the file “Filter Gallery.8bf” Glass 25.5 - from the file “Filter Gallery.8bf” Glowing Edges 25.5 - from the file “Filter Gallery.8bf” Grain 25.5 - from the file “Filter Gallery.8bf” Graphic Pen 25.5 - from the file “Filter Gallery.8bf” Halftone Pattern 25.5 - from the file “Filter Gallery.8bf” Halide Bottlenecks 25.5 - from the file “HalideBottlenecks.8bx” HDRMergeUI 25.5 - from the file “HDRMergeUI.8bf” HSB/HSL 25.5 - from the file “Standard MultiPlugin.8bf” IFF Format 25.5 - from the file “Standard MultiPlugin.8bf” Ink Outlines 25.5 - from the file “Filter Gallery.8bf” JPEG 2000 25.5 - from the file “JPEG2000.8bi” Kurtosis 25.5 - from the file “statistics.8ba” Lens Blur 25.5 - from the file “Lens Blur.8bf” Lens Correction 25.5 - from the file “Lens Correction.8bf” Lens Flare 25.5 - from the file “Standard MultiPlugin.8bf” Liquify 25.5 - from the file “Liquify.8bf” Matlab Operation 25.5 - from the file “ChannelPort.8bf” Maximum 25.5 - from the file “statistics.8ba” Mean 25.5 - from the file “statistics.8ba” Measurement Core 25.5 - from the file “MeasurementCore.8me” Median 25.5 - from the file “statistics.8ba” Mezzotint 25.5 - from the file “Standard MultiPlugin.8bf” Minimum 25.5 - from the file “statistics.8ba” MMXCore Routines 25.5 - from the file “MMXCore.8bx” Mosaic Tiles 25.5 - from the file “Filter Gallery.8bf” Multiprocessor Support 25.5 - from the file “MultiProcessor Support.8bx” Neon Glow 25.5 - from the file “Filter Gallery.8bf” Note Paper 25.5 - from the file “Filter Gallery.8bf” NTSC Colors 25.5 - from the file “NTSC Colors.8bf” Ocean Ripple 25.5 - from the file “Filter Gallery.8bf” OpenEXR 25.5 - from the file “Standard MultiPlugin.8bf” Paint Daubs 25.5 - from the file “Filter Gallery.8bf” Palette Knife 25.5 - from the file “Filter Gallery.8bf” Parametric Filter NO VERSION - from the file “MaterialFilter.8bf” Patchwork 25.5 - from the file “Filter Gallery.8bf” Paths to Illustrator 25.5 - from the file “Standard MultiPlugin.8bf” PCX 25.5 - from the file “PCX.8bi” Photocopy 25.5 - from the file “Filter Gallery.8bf” Picture Package Filter 25.5 - from the file “ChannelPort.8bf” Pinch 25.5 - from the file “Standard MultiPlugin.8bf” Pixar 25.5 - from the file “Pixar.8bi” Plaster 25.5 - from the file “Filter Gallery.8bf” Plastic Wrap 25.5 - from the file “Filter Gallery.8bf” Pointillize 25.5 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 25.5 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 25.5 - from the file “PBM.8bi” Poster Edges 25.5 - from the file “Filter Gallery.8bf” Radial Blur 25.5 - from the file “Standard MultiPlugin.8bf” Radiance 25.5 - from the file “Radiance.8bi” Range 25.5 - from the file “statistics.8ba” Render Color Lookup Grid 25.5 - from the file “Export3DLUT.8be” Reticulation 25.5 - from the file “Filter Gallery.8bf” Ripple 25.5 - from the file “Standard MultiPlugin.8bf” Rough Pastels 25.5 - from the file “Filter Gallery.8bf” Save for Web 25.5 - from the file “Save for Web.8be” ScriptingSupport 25.5 - from the file “ScriptingSupport.8li” Shear 25.5 - from the file “Standard MultiPlugin.8bf” Skewness 25.5 - from the file “statistics.8ba” Smart Blur 25.5 - from the file “Standard MultiPlugin.8bf” Smudge Stick 25.5 - from the file “Filter Gallery.8bf” Solarize 25.5 - from the file “Solarize.8bf” SP Substance Suite NO VERSION - from the file “MaterialSuite.8li” Spatter 25.5 - from the file “Filter Gallery.8bf” Spherize 25.5 - from the file “Standard MultiPlugin.8bf” Sponge 25.5 - from the file “Filter Gallery.8bf” Sprayed Strokes 25.5 - from the file “Filter Gallery.8bf” Stained Glass 25.5 - from the file “Filter Gallery.8bf” Stamp 25.5 - from the file “Filter Gallery.8bf” Standard Deviation 25.5 - from the file “statistics.8ba” Sumi-e 25.5 - from the file “Filter Gallery.8bf” Summation 25.5 - from the file “statistics.8ba” Targa 25.5 - from the file “Standard MultiPlugin.8bf” Texturizer 25.5 - from the file “Filter Gallery.8bf” Tiles 25.5 - from the file “Standard MultiPlugin.8bf” Torn Edges 25.5 - from the file “Filter Gallery.8bf” Twirl 25.5 - from the file “Standard MultiPlugin.8bf” Underpainting 25.5 - from the file “Filter Gallery.8bf” Vanishing Point 25.5 - from the file “VanishingPoint.8bf” Variance 25.5 - from the file “statistics.8ba” Water Paper 25.5 - from the file “Filter Gallery.8bf” Watercolor 25.5 - from the file “Filter Gallery.8bf” Wave 25.5 - from the file “Standard MultiPlugin.8bf” WIA Support 25.5 - from the file “WIASupport.8li” Wind 25.5 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 25.5 - from the file “WBMP.8bi” ZigZag 25.5 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 7.4.0.15 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.4.0\" CmdN: 1.19.26 UAB: 2.18.0-4 Loaded at: 279 ms - launch time impact: 128 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder" Loaded at: 11211 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder" Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder" Loaded at: 10221 ms - launch time impact: 17 ms CC Libraries Panel (Prepared) 4.4.461.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\" CAPTURE: 2.0.41 STOCK: 4.2.2 In app notifications (Loaded) 2.0.5.0 - from the file "Required Folder" Loaded at: 11218 ms - launch time impact: 0 ms Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder" Loaded at: 11226 ms - launch time impact: 4 ms Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder" Loaded at: 11238 ms - launch time impact: 12 ms Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder" Loaded at: 11243 ms - launch time impact: 2 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 9829 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 9832 ms - launch time impact: 0 ms Discover Panel (Loaded) 2401.91.0.9 - from the file "Required Folder" Loaded at: 11301 ms - launch time impact: 1 ms Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder" Scan time: 0 ms - entries: 27
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\index.html” com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\capture\capture.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\manager.html”
May i ask you something?Do you experience any langs or hangs after using 3rd party plugins?I mean after u use it,The photoshop will crashed/Unresponsive
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