P: (Oct) Photoshop Generative Fill Error This feature is not available in your region at this time.

[data5CC4]

Hi, i cant use generative fill, but yesterday it was woking without this error message, can anyone help?

[DarthVidor]

Same here in hungary, none of the subscription works, not in any computer/wifi, nor on the online adobe express are working. Same message, even without firewall: Not avaliable in your region. And I can't even check my generative fill credits. Wierd. And not working on any previous version too.

[w5EF9]

woke up this m orning to start work i needed to use generative fill now sufdenly all versions of my photshop are saying this feature is not available in your region at this time has been working fine never had this before. really need this feature as very busy with a project

[default46398407nzco1d]

Funzione AI generativa non disponibile nella mia regione da oggi. Errore da correggere

[Ekampos]

Same problem here (Bulgaria) Any solution so far?

[Александр30862115gxm5]

I have the same problem, I am from Ukraine

[Jalil37996536yl4n]

We have the same problem here in The Netherlands

[michelle_2734]

I have the same issue!!

[gabriel_adam_henkel]

Slovakia (Europe) have the same issue. 😕

[akearns_vodfactory]

Same problem in France.
Mac OS 15.6.1

Desktop application 26.11.0

[Klarisse5C4E]

Same here! Just recently. I removed Gen AI from the remove tool. But still didn't work. It's the same issue for both Photoshop 2025 & Photoshop Beta

[ImageworX]

Same problem as of today, Netherlands. 
this feature is not available in your region at this moment. 

[Aashish378790527g87]

Same With Me i am using it around 3 hrs Ago it works perfectly but suddenly Now it says ( This feature is not available in your region at this time ) My Region Is India, need help if any one find the solution...

[Nathan Thoman]

Same in Spain

[Lorian_Hassan7558]

Same problem in Israel. Also Beta

 

[michelle_2734]

Same here, also the Netherlands!

[EugeniVy]

I bought a plan that included this feature. And then at some point, today, this feature became unavailable. What is this???

[Anna22160172kf6v]

Can't use Generative Expand tool Photoshop since today, error " this feature is not available in your region at this time". I've used it plenty of times, even at Friday. I'm from Poland, personal use account. Also Firefly is not available in my region. Please help me.

[U U]

Exactly the same!
and its not work even I reinstall the app again/ change the vpn.

[martinf20545093]

Hi

Using Photoshop 2025 26.11.00 on MacOS Tahoe 26.0.1

I keep getting an error message when trying to use generative AI that says 'this feature is not available in this region at this time'.  I'm based in the UK and have previosuly used the AI on a daily basis.

When logging in to my accoiunt to check AI creditsd I get the follwoing error:

'Unable to load generative credits'

Trying to use the Adobe contact chat which is an AI assistant and this is also not working.

I'm presuming Firefly is down and this is affecting everyone?  Or is it an isolated incicent and how/when can it be resolved?

Thank you

[LauraOO7]

Same in Finland.

[Dana Roxel]

same in Romania. And 1h ago it was fine

[hndrkkngf]

Same error here in Indonesia

[Karuna Gotama]

same here, from Indonesia

[getho]

I'm guessing this is why I'm suddenly getting "this feature is not available in your region" when I try to use generative fill - this started in the middle of en edit session, and a reboot didn't help.  Of course this happened when I'm working to a deadline.

why would this happen?

[YavuzCoskun]

I’m experiencing the same issue in Türkiye. The service normally works here, but it’s currently unavailable. Please fix this, Adobe.