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steveharrington1974
steveharrington1974
Known Participant
April 22, 2025

P: Photoshop 2025 v26.6 Bug - black document window

Photoshop 2025 v26.5 was working absolutely fine, then I made the mistake of updating to the latest patch, version 26.6.0 on my M4 Mac Mini.

 

After updating to 26.6, the actual document window is solid black - even if I open a photo or previous document...

 

 

Even though the Layers and Channels palette preview thumbnails are showing what's in the document...

 

 

After digging around in Preferences, I tried turning off the "Use Graphics Processing" option and relaunching Photoshop afterwards, and it's working fine again...

 

 

I'm just wondering if this is a bug related to the M4 Mac Mini graphics driver compatibility with the version 26.6.0 release? And, if so, when can we expect a fix from Adobe. 

 

I've discovered the workaround for now, but obviously turning off the Graphics Processing setting will affect perfomance. Like I say, with this option switched on previously to the latest 26.6.0 release, it was working fine so it must be a new bug with 26.6.

 

I'm never updating this software ever again!!

    179 답변

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    M
    Mahesh M
    Participant
    May 8, 2025

    After updating to version 26.8.0 of Adobe Photoshop Beta, all files, including JPEG and PSD formats, are displaying as blank. Even new documents are showing a black blank page.

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    May 8, 2025

    @Mahesh M I assume you mean version 26.6, the issue has reported here

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-2025-v26-6-bug-black-document-window/idi-p/15286498

    G
    Gerrit62
    Participant
    May 7, 2025

    Thanks!

    B
    BeatePhoto
    Participant
    May 7, 2025

    Hey Steve, I just followed your advice and it is working for me again as well. Did you observe any disadvantages with turning the Graphics Processing off? 

    A
    anytel
    Participant
    May 7, 2025

    I've tried that but still doesn't work

    G
    Gerrit62
    Participant
    May 7, 2025

    When I open a photo from LR in to PS it opens completely black. I can edit it but I see nothing it stays black. With the eyedropper it detects the colors but I don't see them. It looks as if there's a black layer over it but that isn't the case. Anyone any ideas? I can see a thumbnail of the photo in the navigator!

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    May 7, 2025

    @Gerrit62 the issue has been reported here

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-2025-v26-6-bug-black-document-window/idi-p/15286498

    J
    Jorge Nestor Guinsburg
    Participant
    May 6, 2025

    Hola a todos. Necesito ayuda con lo siguiente. Quiero abrir un .psd en Ps y la imagen aparece toda negra. La miniatura en las capas se ve, en el navegador se ve, el histograma se ve, pero en la ventana principal el rectangulo de la foto todo negro. Y con cualquier archivo hace lo mismo. Gracias.

    J
    Jorge Nestor Guinsburg
    Participant
    May 6, 2025

    R
    robertb65684914
    Participant
    May 6, 2025

    Last few days, when I open a file (various formats) it just opens to a black canvas. The layers pane has the thumbnail icon correct. Any ideas?

    R
    robertb65684914
    Participant
    May 6, 2025

    Photoshop 26.6.0. Did a restart too.

    giulia_vue
    giulia_vue
    Participant
    May 6, 2025

    Any image I open appears black in the work area. If I change the mode from 8 bits to 32bits the image appears in the work area 

    If I modify the color from RGB to Grey scale it appers in grey.

    This behavior happens since few days and only on MAC , I don't have the same issue in Windows

    (Photoshop is the last version)

    I have just tried to reset workspace/ preferences

     

    Can anyone help me ?

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    May 6, 2025

    @giulia_vue the issue has been reported here

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-2025-v26-6-bug-black-document-window/idi-p/15286498

    steveharrington1974
    steveharrington1974작성자
    Known Participant
    May 6, 2025

    For anyone having trouble locating the folder where the "MachinePrefs.psp" file resides, the easiest way is to use Finder's "Go to Folder" option...

     

    In Finder, click on "Go" and slect to "Go to Folder" option - or use the keyboard shortcut: Shift-Command-G

     

    The copy and paste this below into the window and hit Return/Enter...

     

    ~/Library/Preferences/Adobe Photoshop 2025 Settings

     

    This will open the "Adobe Photoshop 2025 Settings" folder, you just need to find the MachinePrefs.psp file in here - I renamed mine to "MachinePrefs-OLD.psp" to keep the old one just in case.

      E
      Eudia
      Participant
      May 5, 2025

      I am running a MBP 16" Apple M3 Max w/ 36 GB RAM running Sequoia 15.4.1 and I have this issue.

      The image in every other color mode is visible for me... except RGB. 

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