P: Photoshop opens window too small when using external monitor

[jkk88946149]

Version; 22.5.1

OS: Mac Big Sur (11.5)

Reproduce: Have a non-retina external monitor connected to a Retina Macbook as the main screen. Open a file. It will open at 100% but with the window sized smaller than the image.

Expected: Files used to open with the entire image visible within the window, so you don't have to resize the window, nor click the green mazimize button.

Seems this issue was introduced after version 22.4.3; See these two discussions for further explanation / confirmation of the problem:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-2021-documents-opening-in-s...

and

https://community.adobe.com/t5/photoshop-ecosystem-discussions/why-is-the-window-too-small-when-i-op...

{Moderator note: Edited the thread title}

[IAH-1]

Since a year I have the problem, that all files open mainly hidden in a way too small window - like the attached screenshot shows.

I'm working on a MacBookPro with a large second screen. The bug is happening on the large monitor.

It's a bug, that really makes working much more tedious, I have always manually to adjust the window borders and it's not fixed since a year.

[tomm92867746]

Same issue on a Mac mini (2018). Still happening in 22.5.2 and 23.0.0.

[AKS666]

I can confirm, this bug still exists in version 23... shame on you, Adobe.

And again goIng back to version 22.4.3

[AKS666]

Going back to 22.4.3 is NOT POSSIBLE any more? WTF ADOBE?

If there are only bugged versions left for dowload, so PLEASE fix your stuff!

[jk__keller]

While @PECourtejoie 's suggestion to use a script and SEM led to a "Correct answer", the problem is that using the "Fit on screen" menu item is different from the good behavior that happens if you are not using the external monitor. Without the external monitor, an image will open either at 100% zoom if it is smaller than the screen, but if the image is larger than the screen it will open at a pseudo-"Fit to Screen" percentage ("pseudo-" because the percentage is one of PSD's default steps, i.e. 12.5%, 16.7%, 25%, etc., as opposed to say 19.9%). This is ideal if you work on both small and large images.

With the SEM / menu item scripting solution, the workaround to get the above behavior is to create an action with two items: insert menu item "Zoom Out", them insert menu item "Zoom In" (or vice versa), and add that action to SEM. This gives you an image open at 100% if smaller than your screen, and 12.5%, 16.7%, 25%, etc. if the image is larger than your screen.

[Mohit Goyal]

Hi all,

Thank you for reporting this issue and adding votes to it. We have logged bug and our engineering team investigating a fix.

Thanks,

Mohit

[AKS666]

v 23.0.2 and still no fix... 😕

[Pirmil]

Same issue v 23.0.2 no fix problem !  (extern.screen 24' 1920/1200 - from - Retina 15,4') 

[BDP_AUS]

Version 23.1.0 and still no fix!!

[AKS666]

Confirmed.

No fix in 23.1

Very emberrassing, Adobe!

[Pirmil]

Hopeless ! version 23.1 (20211214) still doesnt solve this problem! 😞 

[AKS666]

23.1.1 still did not fix this... 😕

[BDP_AUS]

Unbelievable. Come on Adobe, we are paying a monthly subscription for this. This kind of issue should be ironed out more quickly.

[abev41080082]

When I edited a photo in Camera Raw and I want to open this photo as stand alone in Adobe Photoshop ( so, NOT as tabs ) I'm unable to get the photos shown at its full size fitting in the frame as I used to. Instead of that I first have to zoom out manually to make the photo fit which is very annoying!

Who has an solution for this bug?

[jonh16015129]

Hello Mohit,
Has there been a resolution to the issue? After several updates, the problem persists. Are you hopeful for any progress?

[kidago]

This started out of nowhere after updating to PS 2022 and is intensely frustrating. Every image that I open in PS displays as a cropped window, forcing me to hit command+ (which sizes to 200%) and then command- to get it to 100% at a proper window size. It's tedious and annoying - can anyone pinpoint what changed in the update to cause this?

[thedigitaldog]

Not sure what you mean by "Cropped Window". Zoomed at a fixed size? AFAIK, this has always worked this way, at least for me on Mac. Images open at differing zoom sizes based the resolution of your display and the document AFAIK.

Quick way to get to 100%: double click on Magnifier tool.

[Stephen_A_Marsh]

The following example uses "Fit on Screen", however the action or script could just as easily use "View > 100%" or "View > 200% > 100% etc.

https://prepression.blogspot.com/2021/10/photoshop-script-events-manager.html

EDIT: Or is this an issue with floating windows vs. tabbed windows and or other settings?

[Pirmil]

Video, to explain the (mine) situation. "Impossible to get the opening on maximum available space... issue!" (PS 23.1.1).youtu.be 4nwl8r8YNJY 

[iaian7]

Any news on a fix? I'm running Photoshop 23.1.1 and it's still bugged on my primary (external) display.

[AKS666]

23.2 and STILL no fix...

So WHEN is this really bad and annoying bug going to be fixed at last?

[AKS666]

No, 23.2.1 did not fix anything.

5 months and still no solution... how much more ridiculous is this going to get?

[Pirmil]

Hello Adobe! ... Is the cure in sight? ⊙﹏⊙

[AKS666]

23.2.2 still no fix.
Just plain embarrassing, Adobe!

[BDP_AUS]

Hi Mohit, 

In October last year you said this bug was logged and the fix was being investigated.

Why has it taken so long? It is now halfway through March.

Is the amount of users who use dual monitors really so small that Adobe doesn't care about keeping us happy?

We all pay substantial subscription fees for silly new AI features that we don't use, meanwhile the core of the application is hobbled with this bug.

Please fix it, it can't be that hard. Prioritise it now!