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165

P: PNG Images Opens with Distortion

Explorer ,
Jan 27, 2018 Jan 27, 2018

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From time to time, when I open a png image, it will appear as bright, distorted lines.

I have deleted all Photoshop preference files, uninstalled the app, reinstalled it and restarted the computer. Does not prevent it from happening.

When it happens, I can quit Photoshop and reopen it and the png appears correctly. But then it will happen again later that day or the next. Rinse/Repeat.

RackMultipart20180128994031501-54f6197b-8f51-4009-abb7-2b3f6c2062de-1980023720.pngRackMultipart20180128994031501-54f6197b-8f51-4009-abb7-2b3f6c2062de-1980023720.png

Very annoying. Please get better quality control Photoshop. CC seems to get progressively worse in terms of bugs.

Photoshop 19.1
Mac osX 10.13.2
5k iMac

Bug Fixed
TOPICS
macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Mar 12, 2018 Mar 12, 2018
This PNG distortion issue should be fixed with the Photoshop CC 2018 (19.1.2) update which is now available. 
Please install the update and let us know if you still see this issue.

To update, click Update next to Photoshop CC in the Creative Cloud desktop application.
If you don't see the update right away, click the 3 dots in the upper right and choose Check for App Updates.

Regards
Pete

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204 Comments
LEGEND ,
Feb 04, 2018 Feb 04, 2018

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Same problem..   It opens all distorted or photoshop crashes. keep sending in reports.  this is a big problem 😞
Photoshop 19.1.0Mac High Sierra version 10.13.3

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LEGEND ,
Feb 05, 2018 Feb 05, 2018

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Happens to me as well!
It must be a bug between PNG screenshots and photoshop, because it's fine with other apps.

However I found a solution.
If you open your screenshooted file with Preview and save it again to JPEG, it opens okay with Photoshop.

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Explorer ,
Feb 05, 2018 Feb 05, 2018

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Dont upgrade to 19.1.

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Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

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Hi Everyone,

Can you check something for me? Go to Window > Application Frame and see if that is checked. If it is checked, uncheck it (or vice versa) and then attempt to open your PNG again and let me know if it still appears corrupt.

Thank you,
Hannah

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Explorer ,
Feb 05, 2018 Feb 05, 2018

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Issue happens the same regardless.

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Explorer ,
Feb 05, 2018 Feb 05, 2018

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Issue happens the same regardless.

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LEGEND ,
Feb 05, 2018 Feb 05, 2018

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It works for me, even after having checked again.
Thank you, Piotr

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Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

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Thanks for letting us know, Trevor.

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Community Beginner ,
Feb 05, 2018 Feb 05, 2018

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I also have had this problem. I didn't have time to trouble shoot this issue and provide the system report. I have since reverted back to 19.0.1 because I had to get things done and also had the issue with the lasso tool with the precise cursor crashing the app. Two things of note otherwise I wouldn't have chimed in: 1. I am a version behind on my Mac OS RackMultipart20180205600101gx6-6539a70f-4396-4617-b75f-87061e56c045-1276602925.png  
2. I opened a file that had png's that were placed as links, these linked files looked fine at first but soon as I did anything to the file they all got messed up.
Don't know if this will help.
Matt

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New Here ,
Feb 05, 2018 Feb 05, 2018

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Exactly the same issue here:

Photoshop 19.1.0
Mac High Sierra version 10.13.3

MacBook Pro 15"
2.8 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 560 4 GB
Intel HD Graphics 630 1536 MB

Having tried disabling GPU option in Performance prefs you mentioned. PNG opens fine in Preview/Quick Look.

Strangely enough, when I was trying to screen grab the effect with command+shift+4, repeatedly pressing the command key refreshed the screen with a new/different corrupted version with each keystroke

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New Here ,
Feb 05, 2018 Feb 05, 2018

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I'm having this issue as well, though I hadn't quite pinpointed it to PNGs previously, but this makes sense:

https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-19-1-memory-issue

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Community Beginner ,
Feb 06, 2018 Feb 06, 2018

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Aha! Having had a good run over the last couple of days I'm back into PNG problems!

RackMultipart20180206117592cgi-6bdb755b-346a-42f2-a971-e5d619dee29c-1337542301.png

I've just tried clicking Application Frame and opening the PNGs up again and it still does it...

RackMultipart201802062966610kl-20f5fc63-311e-48ff-8b0b-899f4ffbb76b-1363626298.png

I don't know if it's relevant but the glitching/degradation changes radically when cycling through things like 'Change Screen Mode (F)' and zooming in. Here is me cycling through screen modes...

RackMultipart20180206121090jwl-0dc92de7-f505-44fb-a8c4-926f3eca590d-1295362220.png 

RackMultipart20180206997171ojh-fe2ef400-f9ec-4896-a018-afef48e6af71-685625441.png

and even getting back to the original screen mode and cycling through again it is different...

RackMultipart201802067890218ss-96566a50-9b0f-437f-b20d-ba7f7c2c5658-1229333470.png

RackMultipart2018020639730wxgd-f2758a66-bf57-4cc0-998c-7f904d4fb7aa-1285348429.png

and zooming...


RackMultipart201802061210901vj-2a603a2e-7031-436a-8ba9-b28e2d103168-936078036.png

J!

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LEGEND ,
Feb 06, 2018 Feb 06, 2018

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I also have this problem, have tried the above suggestions, and still random .pngs open with a glitch distortion. Any news yet on a fix? I have found the new version of CC to have a great many bugs...

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LEGEND ,
Feb 06, 2018 Feb 06, 2018

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Same issue with every PNG file I try and open. This is a horrible bug that needs to be fixed ASAP. Im running High Sierra 10.13.3 with Photoshop CC 19.1.0.

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LEGEND ,
Feb 06, 2018 Feb 06, 2018

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Same here. Having to convert all PNGs to JPG or PSD to get them to work.

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New Here ,
Feb 07, 2018 Feb 07, 2018

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I'm also having the same issue Sys info attached, happens to all pngs whether opened directly, or dragged in. Reboot photoshop, temporarily fixes the issue. Soon starts happening again.


Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64Number of Launches: 36
Operating System: Mac OS 10.13.3
System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 4000 MHz
Built-in memory: 32768 MB
Free memory: 17010 MB
Memory available to Photoshop: 29749 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon R9 M390 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 M390 OpenGL Engine"
glgpu[0].GLRendererID=16915458
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct 31 2017 18:30:00)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="AMD Radeon R9 M390 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915456
clgpu[0].CLDriverVersion="1.2 (Dec 20 2017 17:28:06)"
clgpu[0].CLBandwidth=1.2279e+11
clgpu[0].CLCompute=804.292
nativegpu[0].NativeName="AMD Radeon R9 M390"
License Type: Subscription
Serial number: 94070981468028535972
GUIDBucket:
Application folder: /Applications/Adobe Photoshop CC 2018/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 465.7G, 317.5G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-Ins/

Installed components:

   dvametadata.framework   dvametadata   11.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"
   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"
   AdobeCrashReporter.framework   AdobeCrashReporter   7.6.0   
   boost_system.framework   boost_system   11.1.0.0   
   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
   AdobeACE.framework   AdobeACE   2.20.02.39705   79.589342
   AdobeOwl.framework   AdobeOwl   5.2.11   
   mediacoreif.framework   mediacoreif   11.1.0.0   
   manta.framework   manta   2.0.00.1   1.
   dvaunittesting.framework   dvaunittesting   11.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.36540   79.574279
   dynamiclink.framework   dynamiclink   11.1.0.0   
   dvametadataUI.framework   dvametadataUI   11.1.0.0   
   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"
   AdobeExtendScript.framework   AdobeExtendScript   4.5.8.1   81.1150526
   boost_filesystem.framework   boost_filesystem   11.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.39705   79.589342
   AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451
   AdobeLinguistic.framework      22175   
   dvaplayer.framework   dvaplayer   11.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   8.5.0.87   
   AdobeAGM.framework   AdobeAGM   4.30.87.39705   79.589342
   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.588619
   AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411
   dvacore.framework   dvacore   11.1.0.0   
   AdobePIP.framework   AdobePIP   7.4.1.109.46827   
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390
   dvatransport.framework   dvatransport   11.1.0.0   
   Cg.framework   NVIDIA Cg      
   boost_signals.framework   boost_signals   11.1.0.0   
   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451
   AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298
   dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0   
   LogSession.framework   LogSession   7.4.1.109.46827   
   PlugPlugExternalObject.framework      8.5.0.87   
   AdobeScCore.framework   AdobeScCore   4.5.8.1   81.1150526
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907
   dvametadataapi.framework   dvametadataapi   11.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   amtlib.framework   amtlib   10.0.0.221   
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39705   79.589342
   boost_threads.framework   boost_threads   11.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.39705   79.589342
   dvamediatypes.framework   dvamediatypes   11.1.0.0   
   AdbePM.framework   AdbePM   2.5.00.377243   1.578146
   boost_date_time.framework   boost_date_time   11.1.0.0   
   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572
   dvaui.framework   dvaui   11.1.0.0   
   ahclient.framework   ahclient   3.0.0.6   
   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"
   dvamarshal.framework   dvamarshal   11.1.0.0   


Required plug-ins:

   3D Studio 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 19.1, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 10.1 (864), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 19.1.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   CompuServe GIF 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Conté Crayon 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 19.1.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 19.1.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 19.1.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 19.1.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 19.1.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 19.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 19.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 19.1, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 19.1.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Photoshop 3D Engine 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “Photoshop3DEngine.plugin”
   Photoshop Touch ©2013-2018 Adobe. All rights reserved. - from the file “PSDX.plugin”
   Picture Package Filter 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 19.1.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 19.1.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 19.1, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 19.1.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 19.1, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 19.1.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 19.1.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 19.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 19.1.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 19.1.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 19.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   com.adobe.inapp.purchase  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
   New Document  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_1_1_004/fnft.html”
   Libraries  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
   Start  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_1_1_076/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

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Guest
Feb 07, 2018 Feb 07, 2018

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I have the same problem, it just happened and then i found this thread after a Google search. It happens sometimes when I work in PS files with smart Objects. I also think since the update. 
iMac (Late 2013) + Wacom Cintiq
MacOSX 10.13.3
PS CC 19.1.0

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New Here ,
Feb 07, 2018 Feb 07, 2018

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Two... of many funky designs... two different png files.RackMultipart201802071096361xy-6e2906ca-cfe3-46df-bb01-c453758d45f6-259196452.png

RackMultipart2018020768187qeoa-a113097c-b650-47bd-a60b-2e0c45226ab6-796009145.png

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LEGEND ,
Feb 07, 2018 Feb 07, 2018

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I've been having this issue for about 2 weeks now on 19.1. Mostly, whenever I do a screenshot of anything, it saves as a PNG on my desktop. When I drag-and-drop it into Photoshop, the image almost looks like modern art (which some might appreciate), but I'd prefer to make money and continue with work. I have tried switching off the performance UGP - did nothing unfortunately. Adobe really needs to do an urgent update on this one. Below is a screenshot of what it looks like when I open the file....

RackMultipart2018020744041qxyp-f5dde830-6336-420f-9c9d-717132bf39af-1229246979.jpg

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Community Beginner ,
Feb 07, 2018 Feb 07, 2018

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Pretty yet so frustrating!

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Community Beginner ,
Feb 07, 2018 Feb 07, 2018

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Yes SAME

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LEGEND ,
Feb 07, 2018 Feb 07, 2018

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Yes, I am on deadline as well, and PS CC 19 just decided to corrupt my PNG files. I am livid.

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Adobe Employee ,
Feb 07, 2018 Feb 07, 2018

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Thanks so much for including your system configuration and screenshots, Becca. That's extremely helpful.

Tonight I'm meeting with a user who is seeing this - hoping to isolate the problem and have a workaround to bring back to this thread.

Thanks,
Hannah

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New Here ,
Feb 07, 2018 Feb 07, 2018

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I had been having the exact same issue on a brand new macbook pro, with 16GB of ram and a 2.8 GHZ i7 processor. 

I uninstalled my Photoshop, and after the reinstall, it hasn't happened again. I got some really awesome glitch images though! 

I'm sure I'm not the only one who has tried to do that, because I read someone experiencing the same issue after doing the same, but if you haven't already tried, that worked for me.




RackMultipart2018020749366151j-92f01bfd-71ef-41b1-bf27-3068ef4a3e05-383922844.png

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Adobe Employee ,
Feb 07, 2018 Feb 07, 2018

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Hi Amy,

I'm sorry for the frustration over your pngs not displaying correctly, but from all the examples I've seen the files themselves shouldn't be corrupt, simply distorted. Are you able to work with extensions disabled? In all the examples I've seen that makes the distortion resolve.

Regards,
Hannah 

171544ban56_inline-5ba54da4-dffe-48af-b8e0-f34b1dbdbcd1-1899942678.png

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