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P: PS Error: Could not complete your request Select Subject Classifier model not loaded correctly

Community Beginner ,
Apr 25, 2024 Apr 25, 2024

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Mohd27857666qj68_0-1714079165544.png

Hi,Is this a BUG?It happens after a new update. (2.57)

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macOS , Windows

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correct answers 2 Pinned Replies

Community Expert , Apr 23, 2024 Apr 23, 2024

Another thought. How are these Preferences set?

image.png

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Adobe Employee , May 22, 2024 May 22, 2024

The team has determined the root cause, and a fix should be released soon.

 

Thank you for your patience.

Sameer K

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New Here ,
Jun 03, 2024 Jun 03, 2024

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I'm having the same issue with mine and I'm running on the newest iMac. I have never used PS before and just installed it.  Any help is greatly appreciated.  TIA 

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New Here ,
Jun 03, 2024 Jun 03, 2024

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I was also running 25.9 version not 25.7. 

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New Here ,
Jun 08, 2024 Jun 08, 2024

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I'm experincing the same issue with version 25.9.0. I hope a fix is coming soon, because it's the tool I use the most in my work. 

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New Here ,
Jun 08, 2024 Jun 08, 2024

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The same issue has been going on for months now! I think adobe need to start fixing things instead of spending more and more time with their online Beta series, I for one am looking at moving over to Affinity, Im just trying it out now. Im tired of paying monthly subscriptions for substandard workings.

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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still this issue / error, cant work with it! when fixe it?

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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Uno de los de adobe dijeron que iban a informar del origen del error, pero no pasó nada

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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with  beta it works, but why is this since the may update brolken in the normal photoshop?

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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Still waiting for the fixes.No news,Why adobe always ruined my work everytime when their updating their app.I paid for these services and yet every update always have bugs.My legacy plugin missing,Swatches revert to default,custom shapes gone for no reason and yet this issues.C'mon guys,I cant do my work here. 😐

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New Here ,
Jun 13, 2024 Jun 13, 2024

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Error "select subject classifier model not loaded correctly"
in all versions after 25.7.
Today I updated to version 25.9.1, the error remains.

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Community Beginner ,
Jun 14, 2024 Jun 14, 2024

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same to me, and i need this tool a lot!

Error "select subject classifier model not loaded correctly" in all versions after 25.7. even with ne latest update, cant understand that adobe this dosnt fix!

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Explorer ,
Jun 17, 2024 Jun 17, 2024

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I have exactly the same issue with the photoshop 25.9.1 but it still work with the Beta 25.11 on the same PC so I don't understand why too, it's not a hardware problem anyway.

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Community Beginner ,
Jun 17, 2024 Jun 17, 2024

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A mi me pasa lo mismo la beta 25.11 me anda, pero la oficial 25.7 no anda seleccionar sujeto,  en la oficial tube que volver a la 25.6, probé con la 25.9 y no hay caso, una pena .

 

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Explorer ,
Jun 19, 2024 Jun 19, 2024

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New elements to investigate.

I have try the PS 25.9.1 on my Macook Pro M2 (with Sonoma 14.5) and there is no bug, it works perfectly.

So the problem seems to be only under a PC Windows, for me under Windows 10 professionnal (22H2) Intel Core i7.

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New Here ,
Jun 21, 2024 Jun 21, 2024

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Update the graphics drivers on your computer. Once you've updated those, restart your computer. Open Photoshop - The Tool should now work. These steps worked for me. It turned out that the tool was suddenly not working with my graphics driver (it had previously worked fine, then suddenly I was getting the "Subject Classifer Model" error message. 

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New Here ,
Jun 22, 2024 Jun 22, 2024

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25.9.0 macbook air m1 (sonoma 14.5) and I have this problem

 

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New Here ,
Jun 28, 2024 Jun 28, 2024

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Re: Marker emne / Motiv

Vi har Photoshop Version 25.9.1 og kører Windows 10.

Når vi vil markere et motiv / emne, får vi et skilt med følgende tekst:

Kunne ikke udføre anmodningen, Vælg Subject Classifer Model not loaded correct.

Vi beder venligst om hjælp til at løse dette problem.

Med venlig hilsen

Monalise Serup Larsen

[Personal email removed by moderator]

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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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New Here ,
Jul 03, 2024 Jul 03, 2024

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when I start to use photoshop,select subject or remove background I get the message :could not complete your request Select Subject Classifer model not loaded correctly"    tried different images all the same,got 5 diffenent agents to try and fix,they didnt do anything, would love some answers,thanks

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Community Expert ,
Jul 03, 2024 Jul 03, 2024

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New Here ,
Jul 05, 2024 Jul 05, 2024

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А зачем тыт, уже второй раз пишеш это сообщение?
Ведь ты просто второй раз подряд пересылаеш на первую страницу!

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New Here ,
Jul 08, 2024 Jul 08, 2024

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Had the same problem as well (been trying to fix for Months) , this fixed it for me... Thank you so much!!

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Explorer ,
Jul 11, 2024 Jul 11, 2024

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Great news.... , since the update of Photoshop Beta today it disdn't work anymore in the Beta version too.
It's really not serious and professionnal

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Explorer ,
Jul 11, 2024 Jul 11, 2024

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What do you mean by " a fix should be released soon." since the 22 may and we are the 11th of july.
We are working with these softs and we pay for it. Why is it so long to fix it ?

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New Here ,
Jul 11, 2024 Jul 11, 2024

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I have the same issue. Reinstall doesn't help. 

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Adobe Employee ,
Jul 12, 2024 Jul 12, 2024

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Hi laurentp90495257

Thanks for letting us know about this! That's interesting you're seeing this error on 25.9.1 but not on current beta. I would love to know the specific build you're running in both cases. Can you launch 25.9.1 and go to Help > System Info and then paste the top line as a comment here? And then launch the beta branch that you're running and do the same? 

May I also get your machine information too?

  1. Press Windows Key + R.
  2. Type "MSINFO32" and press ok.
  3. File > Save.
  4. Attached the saved file to the email to me at nicollet@adobe.com

    Thanks so much!!!
    Hannah Nicollet
    QE, Photoshop



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