• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
89

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

AI generator is not working at all 

 

{Title updated by moderator}

Bug Fixed Locked
TOPICS
Windows

Views

14.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 05, 2025 Feb 05, 2025

Hi Everyone - late yesterday the problem was resolved. If you are still having issues with Gen Fill/Firefly please start a new thread with all relevant details!

 

Votes

Translate

Translate

correct answers 1 Pinned Reply

Adobe Employee , Feb 05, 2025 Feb 05, 2025

The issue is resolved, and the thread has been locked. If you see an issue, please feel free to start a new conversation with the required info.

Status Fixed

Votes

Translate

Translate
replies 326 Replies 326
326 Comments
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Is it just me or is Generative Fill the buggiest and worst thing ever launched into the adobe market place.  
Almost everything I attempt to create (in line with tutorials), doesn't work or offers me the complete opposite of what was requested.
This morning I asked GF to create Vector from Photograph (Nothing), I reworded in so many different ways, still nothing!

Even when I create a mask and colour fill at 40%, turn off mask and request... nothing!

If I had bought this from a sham company like Envato, i'd be demanding my money back!

Might have to explore other options, which is a shame as I have been an Adobe customer for over 20 years.
Last word adobe, less of the focus upon Generative Fill and focus upon Photoshop core delivery assets... painting, drawing and designing tools that creatives use and what a faulty AI is failing to offer!

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Yes. I had this issues,then i saw the update and i have updated the app thinking this will solve it ,but no..

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Same, no amount of restarts, updates etc is helping. 

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

I'm having a problem with the Adobe generative fill feature.
I tell it to remove text from an area in the selected image.
It starts the process but does not make any changes when the process is finished.
I tried this many times and on different images, but I still got negative results.
This feature was working yesterday, but it is not working today.
Could there be a problem with Adobe servers?
I also installed Photoshop beta and the result is the same.
It shows that it has been processing for a long time,
but it does not make any changes in the result.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Actively paying for a program that isn't working...has anyone tried resetting Ps?

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Generative isnt working and everytime i select an area to generate an image it comes up with this box saying that it isnt working. Any solutions to get it working again? I was using it yesterday and it was working fine.

 

This is on photoshop v26.3 on a mac 

Votes

Translate

Translate

Report

Report
Explorer ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Yes. Didn't work

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Of course not lmao

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Same issue and message with me. It happened before, it will come back after a while.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Same. Not working at all. rebooted. reset my wifi connection. It must be down.

 

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

I think it's a problem in the servers of adobe, becausa i have the same error, and i see in other posts on the community the same error...
Let's wait that adobe fix it soon...

Votes

Translate

Translate

Report

Report
Explorer ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

yeah, major issue, down for a lot of people

Votes

Translate

Translate

Report

Report
Explorer ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Same here, even rolled back to earlier version - 26.2.
Screenshot 2025-02-04 at 10.34.23.pngexpand image

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

I am on windows 11,i also tried photoshop beta,same error. I have a friend that lives in the same city,his generative fill works..

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Brilliant. Not like I have any work to do that might rely on that function....sigh...

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

So weird, I won't be holding my breath for a fix, I'll just see if it works tomorrow I guess.

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

quote

This morning I asked GF to create Vector from Photograph (Nothing)


By shawno39615260


Did you mistakenly post your Illustrator discussion in the Photoshop forum?

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

...and it had been working so well lately!  Hope they fix it soon.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

I have the same problem, I have tried the Beta version and got the same result.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Seems to be working in the V.25 photoshop but its not the same results as the v.26 one for some reason

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

same here, it worked just fine an hour ago

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

I've been having this issue since 9.30 this morning and am still getting this problem. What's going on?

Votes

Translate

Translate

Report

Report
Explorer ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Tommorow? I hope it's fixed after my lunch break, i have to work

Votes

Translate

Translate

Report

Report
New Here ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Same issue started 3 hours ago in the middle of editing process.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Copy link to clipboard

Copied

Same. Me too. Tried install older versions but didn't help

Votes

Translate

Translate

Report

Report