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P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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AI generator is not working at all 

 

{Title updated by moderator}

Bug Fixed Locked
TOPICS
Windows

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correct answers 1 Correct answer

Community Expert , Feb 05, 2025 Feb 05, 2025

Hi Everyone - late yesterday the problem was resolved. If you are still having issues with Gen Fill/Firefly please start a new thread with all relevant details!

 

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correct answers 1 Pinned Reply

Adobe Employee , Feb 05, 2025 Feb 05, 2025

The issue is resolved, and the thread has been locked. If you see an issue, please feel free to start a new conversation with the required info.

Status Fixed

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replies 326 Replies 326
326 Comments
Explorer ,
Feb 04, 2025 Feb 04, 2025

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im trying to install an old version, saw it worked for someone else

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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It's 3am for me bro

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Ich versuche verschiedene Dinbge entfernen zu lassen und leider braucht ps beta sehr lange und gibt dann auf. Es wird also keine neue Ebene erstellt usw.

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Untitled-1.jpgexpand image

Hi, this is what i get, when i try to expand a pictures. Any clues? 

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New Here ,
Feb 04, 2025 Feb 04, 2025

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adobe photoshop generative ai not working today

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New Here ,
Feb 04, 2025 Feb 04, 2025

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it's now been registered as an issue on status.adobe.com, so keep track there to see if anything is fixed guys

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New Here ,
Feb 04, 2025 Feb 04, 2025

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same here, doesn't work

 

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Confirm with me since this morning also the same problem

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New Here ,
Feb 04, 2025 Feb 04, 2025

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in which version its working?

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New Here ,
Feb 04, 2025 Feb 04, 2025

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when i'm using generative fill or generative expand always showing errorSCR-20250204-pzuy.pngexpand image

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Same problem for me.

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Hi,

 

I cannot use Adobe Photoshop. When i write a prompt in generative fill, it does not work and says, “we have encountered an issue...”

I tried to connect with an agent on https://helpx.adobe.com/support.html, but it didnt work as well.

I reinstalled adobe photoshop and adobe photoshop beta, but they both dont work.

 

How can i continue to use Adobe Photoshop, how can i fix it?

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New Here ,
Feb 04, 2025 Feb 04, 2025

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don't work generative fill, all day "try again later". why? 

 

ps updated

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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Thank you for the update!

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New Here ,
Feb 04, 2025 Feb 04, 2025

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26.3

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New Here ,
Feb 04, 2025 Feb 04, 2025

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i purchased now and my photoshop genrative fill is not working

please help me

 

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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What's up with photoshop Beta? The generative fill doesn't work anymore? Eveytime I get the feedback: We encoutered an issue or something went wrong, try again

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Participant ,
Feb 04, 2025 Feb 04, 2025

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Bonjour à tous

Même problème de mon côté...

Tout fonctionnait parfaitement mais depuis ce matin, rien à faire, on n'avance pas.

Souci chez Adobe, ça parait clair... pourquoi cela déconnerait chez nous tous alors qu'on n'a rien fait de spécial ?

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New Here ,
Feb 04, 2025 Feb 04, 2025

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I have the same problem since a few hours, tried rebooting, deinstalled and installed it again, nothing helped

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Same problem here!

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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Same here

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New Here ,
Feb 04, 2025 Feb 04, 2025

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I keep getting the error " sorry we cannot process your request until later" using Adobe Photoshop Premium 2025. What is going on with generative Ai servers?

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Explorer ,
Feb 04, 2025 Feb 04, 2025

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Same problem today, yesterday was working fine....

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Same here! I think a lot of us is affected

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New Here ,
Feb 04, 2025 Feb 04, 2025

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2025: We've encountered an issue and can't complete your request at this time. Please try again later. Any advice for this? 

 

janee_0-1738670306385.pngexpand image

 

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