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89

P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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AI generator is not working at all 

 

{Title updated by moderator}

Bug Fixed Locked
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Windows

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correct answers 1 Correct answer

Community Expert , Feb 05, 2025 Feb 05, 2025

Hi Everyone - late yesterday the problem was resolved. If you are still having issues with Gen Fill/Firefly please start a new thread with all relevant details!

 

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correct answers 1 Pinned Reply

Adobe Employee , Feb 05, 2025 Feb 05, 2025

The issue is resolved, and the thread has been locked. If you see an issue, please feel free to start a new conversation with the required info.

Status Fixed

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replies 326 Replies 326
326 Comments
New Here ,
Feb 04, 2025 Feb 04, 2025

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o preenchimento generativo no photoshop esta dando erro

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New Here ,
Feb 04, 2025 Feb 04, 2025

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didnt work for me 

 

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New Here ,
Feb 04, 2025 Feb 04, 2025

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is it a global issue ?

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New Here ,
Feb 04, 2025 Feb 04, 2025

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i think most of us have the same issue 

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Nothing to do with versioning of Photoshop or OS. Simply a server issue, no fix except wait for Adobe.

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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@yann_9888 that wont work when its a server issue. Check the link above for updates.

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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not working again ... what is going on?

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Olá, tudo bem ? estou com problemas com o generative fill com a mensagem "encontramos um problema e não podemos fazer sua socilitação. Tente mais tarde". Ja tentei desinstalar e instalar novamente e continua com mesmo erro, tentei no Photoshop, Photoshop Beta e Photoshop web todos dando o mesmo erro, isso é alguma instablidade na plataforma ?

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New Here ,
Feb 04, 2025 Feb 04, 2025

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no me funciona el relleno generativo me aparece este problema todo el tiempo "hemos detectado un problema y no podemos atender tu solicitud en este momento, intentelo de nuevo mas tarde"

como puedo solucionarlo??

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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apparently a problem on adobe's end.  wait for it to be fixed.

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New Here ,
Feb 04, 2025 Feb 04, 2025

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aparece un cartel naranja que dice probar mas tarde

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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New Here ,
Feb 04, 2025 Feb 04, 2025

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I thought it was just me lol

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Hello

I have generative fill option avaible (not gayed out) but it doesn't generate. I have credits, I loged out and in from Creative Cloud but the problem still occurs. I've uninstalled and installed again PS. Why can't I generate anymore?

kamila_6442_0-1738679591973.pngexpand image

kamila_6442_1-1738679621601.pngexpand image

 

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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@c14_84633650 

 

It's a server issue. Check the status here: 

https://status.adobe.com/?linkId=100000336196612

 

Jane

 

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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@B�_marke 

 

It's a server issue. Check the status here: 

https://status.adobe.com/?linkId=100000336196612

 

Jane

 

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Participant ,
Feb 04, 2025 Feb 04, 2025

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Photoshop 2024. - Version 25.12.1 works. I'm in the UK. 

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New Here ,
Feb 04, 2025 Feb 04, 2025

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Obrigado, vou verificar

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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problem's on adobe's end.

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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<merged>

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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<merged from cc desktop bugs>

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