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P: Saving copy not saving over jpg file

LEGEND ,
Oct 23, 2019 Oct 23, 2019

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working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

Bug Unresolved
TOPICS
macOS

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replies 834 Replies 834
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New Here ,
Mar 04, 2020 Mar 04, 2020

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Together with this issue, broken windowing that stops working which switching monitors, and constant crashes in color picker, text tool, nudge tool... I've decided to go back to using cc2019 which seems to have the stability we want?

cc2020 didn't bring any major features that helped my use-case so I'm more than happy to use more stable software. (I'm thankful to adobe for at least letting us run 2019 side-by-side for those who have production tasks, not just free time to 'beta test' their 2020 version)

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LEGEND ,
Mar 04, 2020 Mar 04, 2020

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Photoshop seems playing deaf about the complaints of the people.

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Explorer ,
Mar 04, 2020 Mar 04, 2020

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Exactly!! Thank you Liam What a pain in the arse this is, not to mention the piles of clutter of similarly named files it leaves on my drive. Frankly, I am disappointed with Adobe across the board. Lots of hangs and crashes on all programs.

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Participant ,
Mar 04, 2020 Mar 04, 2020

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I'm thankful to adobe for at least letting us... 'beta test' their 2020 version
This is exactly how I feel. And paying a subscription fee to do so. #frustrated

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Participant ,
Mar 04, 2020 Mar 04, 2020

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If you need a Super Dumb!TM hack, I've just started naming every single file with a " copy" at the end of it and photoshop overwrites things just the way I expected it to.
It's absolute garbage, but since the client will never see these files I'm in the clear.

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Explorer ,
Mar 04, 2020 Mar 04, 2020

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Creative workaround there, Philip. Too funny.

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Explorer ,
Mar 04, 2020 Mar 04, 2020

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yeah, I thought of that one too, but man, I HATE seeing a copy at the end of a file name, it looks like an accident or it was unintentional.

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Participant ,
Mar 04, 2020 Mar 04, 2020

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LOL. A+ for creativity!

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LEGEND ,
Mar 04, 2020 Mar 04, 2020

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I'm with you all. Not overwriting the existing file when I tell it to, then saving another file with "copy" appended is ridiculous. I was already annoyed by how cumbersome it was to save a file without "copy" being appended, but at least it would show in the Save As dialog box before actually saving. Now it doesn't even show you, it just does it. Adobe needs to stop catering to first-time users with these types of "fool-proofing" features and take better care of long-time, professional users. We're not idiots. And they're wasting our valuable time.

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Participant ,
Mar 05, 2020 Mar 05, 2020

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This is dumb. I'm going to start contact Adobe on a daily basis until someone competent can actually explain why this is happening. Just got this email back today:

Hi,

As discussed, the feature which you had trouble with is by design for the mac's.Unfortunately we do not have any written document for the same.

I also understand that it must be really frustrating when things don't work the way you want.

One simple method is to duplicate the document first by using Image > Duplicate. So when you then save it as a jpeg, you can just close the jpeg document window after it has finished saving, and the original layered file will still be open.
Don't forget to save your original document as a PSD if you want to work on it in future. Jpegs can't contain layers, and you can't recover the layers from a jpeg.

Let me know if you have any questions.

If this is by design, then it's still broken because the application is not doing what it tells me it is going to do. (And if this is Mac only, can we get this "feature" added to Windows so we can annoy the other half of the community?)


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LEGEND ,
Mar 05, 2020 Mar 05, 2020

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> (And if this is Mac only, can we get this "feature" added to Windows so we can annoy the other half of the community?)>

ROFL

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New Here ,
Mar 06, 2020 Mar 06, 2020

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I've done the same. CC 2020 is useless.

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New Here ,
Mar 06, 2020 Mar 06, 2020

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Why is this "by design" for Apple users only? It's never worked this way prior to this release, contradicts what their save dialog says, and is just plain stupid.

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LEGEND ,
Mar 11, 2020 Mar 11, 2020

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This started happening to me yesterday. I noticed the some of the JPEGs I was working on had unusually large file sizes, so to purge unwanted data I used EXPORT > SAVE FOR WEB > JPEG (rather than just SAVE AS). This fixed the file size issue but seems to have caused this 'copy' bug. It was working fine before that.
I'm running MAC OS 10.15.3 and Photoshop 21.0.0

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Community Beginner ,
Mar 12, 2020 Mar 12, 2020

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Pretty sure this "official" answer is wrong "by design" for Mac subscription slaves. Adobe: You'll eat it and you'll like it. Patently ridiculous that the same function works on a Mac with "Save for web." LOL sorry Mac users wanting to "save as" and "Replace" that TIFF file.

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Explorer ,
Mar 18, 2020 Mar 18, 2020

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I am so disappointed right now, 21.1.1 still has this MAJOR issue and there have been 3 updates to PS. It's not funny at all Adobe!

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LEGEND ,
Mar 20, 2020 Mar 20, 2020

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i found a work around to this and this is prob the way adobe wants you to save your jpegs. instead of save as, choose export as (command, option, shift, w) and then it doesn't create a copy and will save over the existing jpeg. you also don't have to flatten the file either. 

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New Here ,
Mar 20, 2020 Mar 20, 2020

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That's insane!  "by design" - who's design?  Patrick from spongebob?

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New Here ,
Mar 20, 2020 Mar 20, 2020

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I imagine that file size discrepancy is Photoshop saving a psd with a jpeg file format.  That happens to me all the time.  -_-  The 'copy bug' is so much of a pain I've rolled back to CC19 - I'd rather deal with halide bottlenecks than this mess.  😞

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New Here ,
Mar 20, 2020 Mar 20, 2020

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Nice find.  You could change the keybinding for export as to cmd+s to get around that awful shortcut too 😄

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Explorer ,
Mar 20, 2020 Mar 20, 2020

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Aaron, the bug is not only for web format image, but Tiff, which you can't save with the "export as" option.

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Latest Photoshop update fixes this bug :).

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Participant ,
Mar 25, 2020 Mar 25, 2020

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I'm holding my breath in anticipation as the update downloads...

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LEGEND ,
Mar 25, 2020 Mar 25, 2020

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Still having the same issue here. Not sure what is different for you. 

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LEGEND ,
Mar 25, 2020 Mar 25, 2020

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Not sure what is different for you as I'm still having the same issue. 

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