P: Undo / History is not functioning as it should (Photoshop v24.1)

[Jason_JLD]

Command+Z is acting erratic and is not reverting to the prior state. I've experienced it undoing several recent changes but also jumping to random layers. Is there a bug? Can you please advise?

Running 24.1 on Mac (Ventura)

Thank you,

Jason

[CShubert]

Hi all, the team has a solution for this bug. Keep an eye out for this fix in an upcomming release.

Thank you all,

Cory

[jane-e]

@CShubert wrote:

Hi all, the team has a solution for this bug. Keep an eye out for this fix in an upcomming release.

Thank you Cory and the Adobe Team!

Jane

[joshd47512495]

Thank You Team Adobe! Looking forward tot he next update.

[antonioi21376345]

Also having this issue in version 24.1.0 20221206.r.166 be4691b x64 -- its driving me crazy. When is the bug fix to be published?! I have lost hours of work to this careless oversight. I'd trade all the latest gizmos and functions to have the basics work again....

[antonioi21376345]

I'll revert to 24.0.1 in the meanwhile. I didn't realize I was on some open beta.

[antonioi21376345]

One more item: you might tell your chat support team to confess to known issues instead of wasting another two hours of a users time.

[paulm74677182]

Yes, this need to be fixed. Cant lose 20 minutes of work in a rush situation. Im on Latest Photoshop on latest version of OSX Ventura. When Im toggling UNDO stated it jumps back about 20 - 30 sttes and I cant move forward. Hopefully a fix soon... thx!

[mattmill]

I am experiencing the same thing, intermitendly.  It's happened at least 10 times recently.  I will lose about 15-20 history steps and can't get them back.  I think it happens when I command Z to undo a certain step but it jumps back a bunch of steps.  I also had a file where the history wasn't even logging steps.  When I would undo, it would go right back to the last step it had recorded.

Seems like a version glitch.  

It has been happening for about a month now and is really challenging.  Been using PS for decades and never experienced anything like this.   If anyone knows anyhting about this, please post...

[Kevin Stohlmeyer]

@mattmill You're commenting on a post from 2018.

This has already been reported here: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-undo-history-is-not-functioning-as-it-shou...

[Alexandria5E4B]

I use photoshop for art and use ctrl+z all the time to undo (artist, i draw a lot all the time, I never change anything). Lately when I draw and use the keyboard shortcut, it undoes EVERYTHING, instead of going back one step. I could be well into painting something and then all of a sudden it's all gone. I tried resetting preferences and that didn't seem to do anything because I'm still having the issue. The app is fully updated, I restart my mac often etc. When I select undo, to try and undo whatever happened from previously choosing ctrl_z, it doesn't revert to what I'm currently doing.

1. Adobe Photoshop 24.1.0

2. MacOS Version 12.5

3. Basic steps: (drawing for me means using the brush tool, erasing, selecting moving merging layers etc)>ctrl+z

4. Expected result: it undoes whatever I did last, whether that be selecting something, making a brush mark, etc. Actual result: It goes back multiple steps. If I had to guess, over 20.

The image I included is what remained, before whatever happened this image was very drastically changed in hue, had fliers and sticky notes added on top, multiple layers and groups were created and now that all appears to be gone.

[Ged_Traynor]

Hi

It's a known issue with version 24.1, Adobe recommends reverting back to version 24.0.1 until a fix is issued

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-undo-history-is-not-functioning-as-it-shou...

[bartW]

Same thing happens here all the time. Very frustrating when Photoshop jumps like 20 steps back when i hit 2 times in a row CMD+Z (undo). Photoshop throws out new layers and several edits all at once. And no options to get these back! What is happening here? I used to 'undo' several times in Photoshop and it worked fine in the past ... 

Is there a solution already?

[Scrappy.xyz]

While working in PS. usualy on a multi GB file, PS will randomly revert back about 30 states in my history with no recovery. So all work that was done is lost. Its happened multiple times on the past few builds & is so frustrating because of all the work/time lost.

Anyone else have this issue?

[davescm]

@Scrappy.xyz  There is already an open and acknowledged bug thread on this issue. I will merge your post with that thread.

Dave

[realgarden]

Great to find this thread and realise I'm not going crazy! So you have a fix, when can we expect the update? I'm usung CC so will it automatically update?

[davescm]

@realgarden 

Adobe don't give fix dates in advance.

Whether you will automatically update, or just receive a notification and then trigger the update manually, depends on your settings in the CC desktop application (under Preferences - Apps)

Dave

[Demand Marketing]

Yeah I keep seeing that and it's bloody painful. You can lose a heck of a lot of work from jumping back just 15-20 steps! And it's completely ireversible 😡  Glad to hear there's a fix on the way..... 🤞 For the meantime I am rolling back.

[Demand Marketing]

@JeffreyTranberry do you have a recommendation for which release to roll back to? Cheers!

[TheDigitalDog]

If you wish to roll back to an older version, use the Creative Cloud application, click on the three dots (...) and select “Other Versions”.

Probably go back a version or two and you should be back to where you were. 

[deebaroo]

I was having this problem with v24.1. Installed v24.0.1 and it stopped happening. 

[davescm]

V24.1.1 released today shows a fix for the undo history issue

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Dave

[antonioi21376345]

Yes, it is documented. And its terrible. THere is another thread around
here somewhere in which Adobe promises that they have a fix and that they
will publish it... sometime...

[davescm]

@antonioi21376345 What is terrible? Adobe promised a fix and have issued the update with that fix.

Dave

[Jqqerry]

@davescm  Btw, Where did you download the 24.1.1 version?
I checked the fixed issue page, but the Windows 10 Adobe Creative Cloud says 24.1 is up to date even if you press "Check for updates" several times.

[davescm]

It appeared in the CC app. Roll out is being phased across the user community. If you don't see it in the next 24 hours try refreshing the CC app by restarting it and using - check for updates.